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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 4,181 reviews
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I ever had, but I lost them at the airport. I hated my life ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Rocks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always bose is a superior product. Only wish they were smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and convenient. used to purchase as a gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    QuietComfort Ultra True Is way better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like this when running. QuietComfort Ultra True Is way better! Had to return this and exchange to QuietComfort Ultra True . Best decision I ever made

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Features… Great! Won’t Stay in Ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few extra features are great, but for the price… I expected them to fit more securely and stay in the ears. They seem to fall out frequently so I have to keep adjusting & at the very least, be aware of where I’m using them

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for reaching out. I am glad you enjoy the features of the headphones. I would recommend trying the other ear tip and band sizes provided to ensure a great fit for the earbuds.

      If you require further help with this, please reach out to our customer support team: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my wife wanted. She is very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ANC earbuds on the planet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Bose customer for years. love the built and love the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, they are my battle companions, in this noisy world

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible design on the case/buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case doesn't connect consistenly with the buds. - They don't easily power up - often I have to wiggle the buds in the case when I open it to get them to wake up. - Very frustrating for such an expensive set of earbuds. - I'd rather get my money back than deal with Bose customer support. Sad thing is the sound quality is awesome when they work. - Bad thing is getting them to work takes 1-2 minutes. - And the case is slippery as hell so it's no fun to try get them out anyways.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Billy,

      It's great you love the sound quality of the earbuds. It's strange you're having trouble getting them to wake up. Please check the stability bands are fitted correctly on the earbuds as per the guide here https://bose.life/43sReiT on our website. This will make sure they are connecting to the case correctly, and shouldn't give you further trouble.

      Please do contact us https://bose.life/38DNELy for help if you need it thought, as we'd love to make sure you get the best from the earbuds.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Does It Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. Absolutely pleased and satisfied with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound these are great for anything, noise cancellation is on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a very good product and a bought them on sale

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    There awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound good base and mid range … love the noise canceling ability … I drive 18 wheelers and with the quiet mode I don’t hear anything … with the aware adaptive I can still hear everything I need and the louder noises are the softer they get in my ears as it auto adjusts. Just make sure you update the firmware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My blue BOSE in ear

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the BASS quality and sound clarity. Another perfect gift idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for that price, top tech always with Bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these work great and you don't have to worry about them falling out of your ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and the product. Meets the needs. Will recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great earbuds

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally had the black version, wanted to switch up the color and they look amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wireless ear buds comfort 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Very clear. Love them. If your gonna wear 1, wear the.riggt one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality and Ease of Use which is safe to wear!!

    I would recommend this to a friend