Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Loving it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it. Master piece from masters who mastered sound quality.
I would recommend this to a friendComfy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfy and I like using them on any long trips
I would recommend this to a friend- Cons mentioned:Connectivity
Jabra for the win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected better quality from bose. I could barely hear music and they would connect well.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear that you've encountered issues with the audio quality and connectivity of our product. This falls short of the high standards we set for ourselves.
Please reach out to our support team so we can assist you in resolving these concerns. You can do so by following this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Good fitment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great. Better fitment than previous model.
I would recommend this to a friendBoss headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new headphones. Sounds clear n loud. I love it a lot.
I would recommend this to a friendGreat earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. They work as promised. No complaints.
I would recommend this to a friendBetter than the original
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to buy the QCII because it was hard to keep the QC earbuds in my ear while working out or even listening to music from my phone The QCII is everything you've already had from the QC earbuds but in a small and more efficient design. You will not be disappointed!!
I would recommend this to a friendBose Sizing rings make the difference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These inear are great but it didn't matter for me it kept falling out of the ear
I would recommend this to a friendBad service at local store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More of an issue with initial purchase from the location i purchased.
I would recommend this to a friendBest Buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise reduction is fabulous. I should have purchased these buds a long time ago.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Do not purchase, buy first gen. Waste of money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, do not buy. Didnt connect 50% of the time. Dropped once and the case snapped in half.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It's great to see that you like the sound quality of the earbuds. I am surprised that you're case has been damaged after dropping it, you can contact us https://bose.life/38DNELy for help with replacing the case. Should you need help with the connection, try here https://bose.life/3Yam0K8 for steps that can help.
Nic - Bose Customer Support
Music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as a gift for my wife she loves them very happy with ear buds
I would recommend this to a friend- Pros mentioned:Comfort
Hearing damage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are wearing these with noise cancellation turned on and go to shut your car door (for example leaving the gym) it will send a blast to your eardrum causing pain that lasts for over a week. It’s similar or worse to wearing a stethoscope and banging it against something with it still in your ears. I began to notice even after I stopped accidentally shutting my car door with these in my ears that my hearing felt duller then usual after wearing these. I have no clue why, I own both generation of AirPods pro and every beats (powerbeats, beatsfitpro etc) with noise cancellation and have never had this feeling of post listening dullness as I do with the Bose. Maybe they emit a pressure to achieve their noise cancellation that the others do not, causing irritation to the inner ear. Just my hypothesis as a nurse and runner that loves to test out different earbuds. If you are not concerned about ear damage, sound is not bad, other then that certain songs will cause a rattling / tambourine sound inside the headphone which seems a little ridiculous for such an expensive headphone. Also the noise cancellation does not apply to wind. Worst wind noise cancellation I’ve ever heard. Fairly comfortable, feel cheap and plasticy, overall not worth the price. Beats fit pro sound more consistent, more comfortable, and equal noise cancellation, o and don’t have to repair every time you’re on a new device (i.e phone then watch etc)
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello. The Bose QuietComfort® Earbuds II are the next generation of wireless listening. Enjoy the best in sound and noise cancellation that is perfectly yours. You can keep them in comfortably with soft eartips and stability bands that come in three sizes. Then, take the Fit Test in the Bose Music app to make sure it’s just right. This is unusual to hear that you are not happy with the noise canceling of the earbuds. Having a proper fit is important to get the best sound from the buds https://bose.life/3F2mDiH
You can also find further guidance here to get the best sound from the buds https://bose.life/3rXBFOH
We are sorry to hear you feel the buds have been causing you ear pain and damage. This certainly should not happen and we take incidents like this very seriously. Please reach out to us directly at https://bose.life/3kp6LLF
as we want to look into this for you.
Thanks Matt - Bose Customer Support.
- Pros mentioned:Sound quality
Bosé headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really nice . The sound is the best quality. But they’re very sensitive to touch and I keep finding myself pushing play often when it pauses my music.
No, I would not recommend this to a friend Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them and they are loud and work good. I use them when im working out
I would recommend this to a friendBose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever! I bought a pair for the office and a pair for at home.
I would recommend this to a friend- Pros mentioned:Sound quality
These sound great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the Bose in ear vuds only allow for right had touch control, i would say that the noise cancelling is top teir. I have tired many earbuds, samsung, apple, sony, beats, and more. These to my ear have the best combination of noise cancelation and sound quality.
I would recommend this to a friend I Love my Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice Customer service so Helpful The Product is Amazing
I would recommend this to a friend- Cons mentioned:Connectivity
Did not connect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost connection when moved away a couple of feet. Was not able to use only 1 at time
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
The QC Earbuds II operate via Bluetooth. You need to stay within 33ft or 10m of the paired device to maintain a secure connection. Please bear in mind that if there are any objects inbetween your buds and the source device, this may cause interference limiting the range. this could include electrical objects, but also solid materials like walls and doors.
Jeff - Bose Customer Support
Music
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Even better after update allows you to use either bud by itself
I would recommend this to a friend