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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,181 reviews
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Very happy with product. Would recommend as gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a little static noise when no music or phone call

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound thats it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. But the bluetooth connection was very poor. Dropped and skipped through music. It wasnt an internet issue. I tested it with stresming and downloaded music

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm glad to hear that you are enjoying the sound quality. For Bluetooth connection issues, I recommend you check out our suggested troubleshooting steps: https://bose.life/42ILbG9. Should you need further assistance, please reach out to our technical support team, who will be happy to help: https://bose.life/457F4wN.

      Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent headphones...............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and superb noise cancelation. Comfort at its best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A special gift for someone very special….. Super cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Loved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best gifts for fathers day i love and i used all the times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! I had no problem linking them to my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! It works perfectly and I’m very happy with this product :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and durability. Enjoyable and well design

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Scores

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with my original pair. Exchanged at the purchase store and received a second pair.. They are great. The Noice Cancellation is awesome. Not as good as the Bose 35s but still good enough to work on my tractor without hearing the diesel while working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    penguin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for a gift for myself for my belated birthday

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Overhyped ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality better than Aipods Pro 2. Horrible app and connectivity. Overhyped ANC, can hear everything.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      We love that you are enjoying the sound quality of the earbuds. To get the most from the ANC, please ensure you have the earbuds fitted correctly. Follow the guide here https://bose.life/3THPxIS to get the best fit, to get the best out of the ANC.

      You can also reach out to us (https://bose.life/38DNELy) for help with the ANC and the connectivity issues your reporting as we'd love to help you.

      Nic - Bose Customer Support bose

  • Rated 2 out of 5 stars

    EHhh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for what I paid I feel they have gone down in quality, my last pair kept noise out and these don't, nor do they work well on the left side only. The right side works perfectly but if you try that with the left side you have to manually switch the blue tooth on and it shuts off and you have do the same thing, for almost $400 I kind of expect for it to work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there,

      To ensure that you're getting the best for noise cancellation, please follow our fitting guide https://bose.life/3Q4AgDu as an incorrect fit can lead to poor noise cancellation. I'd also suggest making sure the earbuds are up to date through the Bose Music app to ensure a reliable Bluetooth connection.

      Please contact us https://bose.life/contact should you need further help.

      Nic - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose QC II

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product didn’t meet my expectations for a noise canceling headphone. The earbuds would constantly fallout of my ears and one earbud would lag.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Lamar,

      A poor fit can lead to the earbuds falling out, and reduced noise cancelling performance. Please try changing ear tips, and stability bands following our guide here https://bose.life/3Y87ljy to stop them falling out, and improve the noise cancelling.

      Please contact us https://bose.life/3rykPZR if you need further help as we'd love to help you.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Doesn't work well with Discord on Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, outstanding noise cancelling, stays in my ears extremely well but EVERY single time I try to make a call on Discord on Android with them people can't hear me. The only fix that worked once was to restart my phone which takes a couple minutes and that doesn't even work all the time. My $29.99 off brand earbuds work with no issue ever with Discord on Android..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your review. I am glad you love the noise cancelling of the product. You mentioned that other are not able to hear you on other apps when using the earbuds. With third party apps, you will often need to select the earbuds as the input/output device within the apps settings. If you still cannot be heard, please reach out to our customer support team: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Rated 5 out of 5 stars

    THEY ROCK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING, BEST EVER! WHAT MORE CAN YOU SAY???? THEY ARE BOSE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancelation is awesome, they are very comfortable to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headphones or earphones. They are perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not the great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my case on of the earbuds do not turn on half of the time. I have to play with it for a good time before in turns on.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Freddie,

      Try the steps here https://bose.life/3L7rhwS for help with the earbuds not powering on all the time. Please also contact us https://bose.life/38DNELy if you need further help.

      Nic - Bose Customer Support bose