Customer Ratings & Reviews
- Model:
- 870730-0010
- |
- SKU:
- 6512575
Customer reviews
Rating 4.3 out of 5 stars with 4181 reviews
(4,181 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift. The person receiving the gift was very happy with them .
I would recommend this to a friendRated 3 out of 5 stars
Boes headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot people like to use only one ear to make call and some they use the lifte ear in bose dosent work doesnt have micrphonen only on the right ear
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
The earbuds have a microphone calls in both earbuds, to allow using either for phone calls. Please make sure you're earbuds are updated to the latest firmware https://bose.life/3XITRuq or contact us https://bose.life/contact for help if needed.
Nic - Bose Customer Support
Rated 5 out of 5 stars
Great noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for myself while mowing the lawn and doing wood working on my lathe
I would recommend this to a friendRated 5 out of 5 stars
Bose earbuds 11
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I would buy this again for myself.
I would recommend this to a friendRated 5 out of 5 stars
Product experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is Excellent hope would keeping up their innovation…..
I would recommend this to a friendRated 5 out of 5 stars
Happy purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift! Bose did it again with high quality.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
I would recommend this to a friendRated 5 out of 5 stars
Dr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just excellent ! Finally found the perfect earphones
I would recommend this to a friendRated 5 out of 5 stars
Bose best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is the best as usual. Nothing better. Simply amazing.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Constant dropping of Bluetooth
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So bad, they are just infuriating, works, then stops working, then works again, then not. It's really too bad because their noise cancelling is the best (when it decides to work) but the constant connect and disconnect from Bluetooth is maddening. Just get the Airpods if you want something that actually works.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Marcelo,
Thanks for providing your feedback, glad to hear you're enjoying the noise cancellation. Sorry you seem to be facing some connectivity concerns, please try our available troubleshooting steps here- https://bit.ly/48418tk if you need additional support, please contact us via https://bit.ly/3UNtwsQ one of our agents will have been happy to assist you with any further queries.
Tegan - Bose Customer Support
Rated 5 out of 5 stars
My husband got them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband lost his headphones and he got these. He loves them
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are perfect!! I would highly recommend this product.
I would recommend this to a friendRated 5 out of 5 stars
D’BEST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for me specially I love to travel this could be my BFF.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friendRated 5 out of 5 stars
Great gift
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product My husband loves them Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried different brands and I’m very satisfied with these ones.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
You should not buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are The worst earbuds i've tried so far. Half the time they won't even connect to my phone. Not only do they have the ear tips that you can get lost but they have another silicone piece that also falls off very easily. I have had to buy replacements. You can't get just the size you need. Who have to pay $29.99 For all the sizes even though you're not going to use half of them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I'm sorry to hear you're having issues with your QC earbuds. Connection issues can sometimes be attributed to corrupted pairings, so establishing a new connection will help. You simply need to remove the buds from the Bose Music app, then add them to the account once again.
With regard to the ear tips, we have always provided small, medium and large tips with our earphones, and this is no exception. The difference with this product and recent iterations is we are now accommodating customers whose ears fall outside of the regular size patterns. For only $10.00 for the alternate tips, we think this is a great addition which allows more customers to enjoy a better fit when needed.
Jeff - Bose Customer Support
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Quality.. but most importantly EXCELLENT Customer Service from Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Awsome! First pair of earbuds.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome! First pair of earbuds. The sound is amazing.
I would recommend this to a friendRated 5 out of 5 stars
My favorite ear buds ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Love them. I’ve had many different types. My favorite.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friendRated 3 out of 5 stars
Uncomfortable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable fit and continued to fall out of my ear.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your review.
Here is a guide to make sure you are getting the best fit with your QuietComfort earbuds II https://bose.life/4bzABqf
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Rated 5 out of 5 stars
Bose =best,affordable,Sound W/No Equal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pound for pound the best in it's class for the price
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
I would recommend this to a friend











