Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Amazing earbuds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my wife and she is very picky about earbuds. She has fallen in love with them and says they have the best sound of anything she has tried. She even watched a movie on her phone with them and was blown away by the sound!
I would recommend this to a friend NA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!……………………………………………....thanks so much!
I would recommend this to a friendBose
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my old bose. Then I bought this. I love it.
I would recommend this to a friendIt keeps disconnecting
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps disconnecting, music is very good its just sucks on keeping it connected to my iphone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're glad to hear that you're enjoying the great audio quality of your headphones. Sorry you're facing some disconnections to your iPhone. Take a look at our troubleshooting guide here: https://bit.ly/3UFlFhc
If this persists, reach out to us via https://bit.ly/3UNtwsQ we'll be happy to support you with this.
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always bought bose products because of their quality. These headphones are extremely excellent with the price tag to match.
I would recommend this to a friend Great Audio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great price for a newly out Bose headphones. 120 instead of 300.
I would recommend this to a friendThe best earbuds on the market.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. There is nothing better on the market.
I would recommend this to a friendBose Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, very nice product……………………………………………………………..
I would recommend this to a friend- Pros mentioned:Sound quality
Raider24
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't stop listening to these buds. The best ones I've ever owned. Noise cancelling is superior. Music sounds like it's right in front of you. You don't have to turn up the volume to experience real sound quality. This is a must purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling, but they do not like to stay in your ear. Used them on a long haul flight and they fell out many times.
I would recommend this to a friendBrand response from Bose Support
Posted .Hey Rick,
We're glad you loved the noise cancellation during your flight. We'd recommend checking the fitting guide here https://bose.life/3yItppJ to ensure you've got the right ear tips and stability bands for your ears. You can also reach out to us (https://bose.life/38DNELy) to order alternative sized ear tips and bands should it be needed.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Fail.by Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not worth the price tag. Cheaper buds sound louder and more stable in ear then these do. Do not buy at full price or y'all be disappointed. The anc works but does have a sound when on. When i compared them to beats studio pro ear buds. The studio buds actually gave me more noise blockage. Also they cost half of what these do.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Connectivity Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope they fix the connectivity issues soon otherwise this will properly be my last bose purchase.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Michelle.
Sorry to hear that you are having connection issue with your earbuds. It could be needing an update. Please follow the simple steps here to address the issue, https://bose.life/41XrhX3. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Unable to get a connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they were connected to my iphone 13 sound was great and had great NC may the best.BUT I was unable to get them connected to my phone for more than 20 minutes, and afterwards had problems connecting them back again. So I decided to return them and just upgrade the current one I had with the same company as my phone.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Elma,
It's great that you was enjoying so many aspects of these earbuds including the sound quality and noise cancellation. I'm very sorry that you faced some connection issues.
If you haven't already returned them, I'd recommend performing a reset. This should clear any errors and allow you to establish a fresh connection with your phone. - https://bose.life/3PfS4ZR.
If there's anything further we can help with, please do contact our customer support - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Customer Support
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Bose is always high quality products
I would recommend this to a friendRip off for the high dollar pricepoint.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point, this is an absolute scam. Countless times has the software been unreliable on these headphones. Walking down the sidewalk, all of a sudden, my headphones power cycle out of the blue. reconnect to my phone just to hear no sound output. have to forget them from my phone's bluetooth settings, put them in the case. hold the button 20 seconds. re connect via bluetooth, and then i get to listen to the sound for about 10 more seconds until the left earphone goes silenter than the right. Then not to mention the absolutely ANNOYING voice saying "battery low" every time i blink after its down to 20%. HEARD YOU THE FIRST TIME, WOULD BE CHARGING THEM RIGHT NOW IF I WAS GONNA DO THAT. STOP INTERRUPTING MY MUSIC TO TELL ME THE BATTERY IS LOW!!!!!!!!!!!!!!!!!!!!!!!!I feel scammed and will not be buying anything with "Bose" written on it again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're truly sorry to hear about your experience with our headphones. It's definitely not the kind of experience we want our customers to have. We understand how frustrating it must be to deal with unexpected power cycling and connectivity issues. In order to address the connectivity issue, please visit this helpful guide: https://bose.life/439FmCG. In case the issue still persists, please don't hesitate to reach out to our team.
Kind Regards,
Eric V. - Bose Customer Support
Mrs. Saucer Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I am on the phone in the gym the on the phone ask what is all that noise. I am not sure what going on but the noise is not noise canceling.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Shirley, I hope you're enjoying the audio quality! Please try the steps at https://bose.life/3Ezx3Ga to help with any noise-canceling difficulties, or reach out to us at https://bose.life/38Q1vZs if you continue to have trouble. Sam - Bose Customer Support
They’re just ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is ok. Fitment is not good. Receiving and making call is really bad. Battery life is ok. Not what I expected for the price.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am sorry to hear you do not like the fit and call quality of the earbuds. If the right earbands and tips for your ears are not being used, this can impact the call quality. We have a great guide to help you adjust the fit of the earbuds: https://www.bose.com/en_us/support/articles/HC2656/productCodes/qc_earbuds_ii/article.html
If you need any further help, you can reach out to our customer support team who would love to help get the best out of your earbuds: https://bose.life/3nTDo5H
Liam - Bose Customer Support
An Anomaly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must have had a defective pair. I've never had anything Bose fail me like this. One of the buds would only charge to 90 percent.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
Sorry you could only get your earbud to charge to 90%, this is not what we would expect and will be happy to investigate this with you. Reach out to us via https://bit.ly/3UNtwsQ for further support.
Tegan - Bose Customer Support
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to use the different modes. It's a game changer!
I would recommend this to a friendEarpods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This were a great present for my kids with a great price
I would recommend this to a friend