Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Great headset from Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great head phone and superior experience out of ones I used
I would recommend this to a friend- Pros mentioned:Sound quality
Waste of time and money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good but pointless when put together with their hardware the rubber piece on this earbuds is a joke keeps falling off and moving from place i had 2 different pair same issue ended up trading in for cheaper but sturdier earbuds , waste of money
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's fantastic to hear you feel the sound quality of these is good.
This is unusual to hear that the eartips are falling out. You can find guidance here https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001bnOyAAI&language=en_US to ensure a perfect fit and use from the buds and their eartips.
Thanks
Matt - Bose Customer Service
300 is toooo much.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose provides a great personal musical experience, but the call quality it terrible.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, I am glad that you are enjoying the sound quality of the QC earbuds II. If you are finding issues during calls. Please check out our product support website which you can find many troubleshooting suggestions: https://bose.life/4ava3Wg. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Cons mentioned:Connectivity
Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are absolutely garbage. Just over a year of owning them and neither microphone works. Rediculous for the price I paid. Also, it is always a fight to get them to connect to my iPhone.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Robert, I'm sorry to hear the mics on your QuietComfort Earbuds II no longer appear to work! If no sound is being picked up, make sure the mic holes on the edge of your earbuds aren't blocked. As for the connection issues, try rebooting your iPhone, as this can always help. If problems persist, please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Cons mentioned:Connectivity
Terrible headphones. Will be returning ASAP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a Bose fan, having done a lot of research I made the mistake of buying these in part of an upcoming trip to Europe. They do not work as they cut in and in out frequently and the right earpiece sometimes doesn’t work at all. It does this with both my iPad and iPhone 12. Will be returning and going with the Apple pro product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ben,
I'm sorry that you're facing some issues with your earbuds cutting in and out and the right earbud failing intermittently. We have some great troubleshooting to address these issues. For audio cutting in and out, see our recommendations here - https://bose.life/3VBtWns. For issues with the right earbud - https://bose.life/3phqClC.
If there's anything further we can help with, please reach out to our customer support - https://www.bose.com/en_us/contact_us.html.
Thanks,
Charlotte - Bose Customer Support
- Pros mentioned:Sound quality
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The don’t always work people state they can’t hear me but ok for music pleasure
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Bose Earbuds QCII
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound and top-notch noise canceling technology. The fit is good, yet I still have to reseat them while working out at the gym. This is a minor inconvenience though. I would highly recommend this product.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Albert,
It's wonderful to see you're enjoying the sound and noise cancelling of the earbuds. It is not expected that you'd need to reseat them once fully fitted. Try the steps here https://bose.life/3sEFkkK to ensure a great fit.
I'd also ask you to reach out to us (https://bose.life/38DNELy) to order the alternative sized ear tips we have available should you feel you need them.
Nic - Bose Customer Support
Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them but like multi use Bluetooth option unable to use with Apple Watch and phone at the same time
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm glad that you enjoy the QC earbuds II. While the QuietComfort Earbuds II can connect to and remember up to seven devices, they maintain connection to only one device at a time during use.
Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR.
Liam - Customer support
- Cons mentioned:Connectivity
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not pair well with my s22. Constantly disconnecting.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, the QuietComfort Earbuds II use Bluetooth 5.3 and have a connection range of up to 30 feet (9 metres) so this is unusual to hear. You can find guidance here
https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001pXdpAAE&language=en_US to ensure a perfect connection.
Thanks
Matt - Bose Customer Service
The headphones didn't deliver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People can't hear when I'm speaking to them. I can't use 1 headset at a time.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Patt,
I am sorry to hear that you are not heard when you are on a phone wearing the QuietComfort Earbuds II. However, it is possible to wear only one earbud at a time.
If you have any questions, or need assistance, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Qc1 was better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the qc1 had better battery life, sounded better and was mor reliable. The qc2 was like buying the down graded version.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Greg, If you are experiencing any issues with the earbuds, I recommend contacting our technical support team, who will be happy to assist you: https://bose.life/3JSkgj0.
Liam - Bose Customer support
- Cons mentioned:Charging
Garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my second pair. With the first pair, the left ear bug was dead on arrival. It would not charge. It made contact and the light turned orange/yellow, but even after 20 hours wouldn't turn on. Pair two, the left is just constant static. I thought i was buying a premium product. Two sets DOA is very surprising.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am sorry to hear that your left earbud stopped working on arrival. This is not something we expect to happen. I am glad you were able to get them exchanged to a new pair. It is surprising to hear that the new ones are getting static. We have a great guide that I know will help eliminate any sources of interference that would be causing this: https://bose.life/3okuVfP
If you still need help, please reach out to our customer support team who would love to help you: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Hopeful, but disapointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had great hopes for these earbuds because Bose is a good brand that I have often purchased. However, one month after I purchased these QuietComfort earbuds, the right one stopped working. I have gone over all the solutions in the manual online but with no success. I'm disapointed. These are going back.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'd recommend trying our recommended troubleshooting found on our product support website: https://bose.life/48SngGT. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support
- Pros mentioned:Sound quality
Great audio, but…..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio as you can expect from Bose. These replaced my AirPods Pro because the audio quality from these are just way better than any Apple products, but I tired using them for work and if you are using them to make calls all day there is a horrible hum when not on a call or listening to music. If you want them mainly for music, this is the way to go!
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It's great that your finding the earbuds great for music and calls. The hum you're hearing when between calls and music could be the static noise floor of the earbuds. Try the steps here https://bose.life/3YsTpRc to help with the hum.
You can also contact us https://bose.life/38DNELy for help with the hum as we'd be happy to help.
Nic - Bose Customer Support
Great NC earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.earbuds are the best NC phones out there and I agree
I would recommend this to a friend- Pros mentioned:Sound quality
Worth it! Bose continues to deliver excellence!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for!! Sound great and the Bose canceling is incredible. Wish there was more in ear functionality like the Sony option but the sound, quality, and comfort far outweigh any shortcomings
I would recommend this to a friend Not for small ears.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have small ears, it's not the best . Very uncomfortable.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello
Sorry to hear that you're having concerns with the fit of your earbuds, You should take some time to experiment with different eartip and stability band sizes to arrive at a combination that suits you, providing a gentle seal and a comfortable experience. It’s common for left and right ears to vary slightly in shape, so sizes may not match from left to right. Also, eartip and stability band sizes may be mixed and matched . If you find that you need alternate sizes, extra small and extra-large eartips and stability bands are available through Bose Support.
Tegan - Bose Customer Support
Decent but expensive, and needs improvement
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, the anc is ok, the audio cuts in and out sometimes related to the anc or eq settings I think
I would recommend this to a friendBrand response from Bose Support
Posted .Hey,
It's great to hear that you're enjoying these earbuds. I'm sorry that you're facing some audio cut out issues.
To address these concerns, please reset your earbuds. You can do this by following the steps here - https://bose.life/44R7DOY.
Should the issue remain, please contact our customer support for further assistance - https://bose.life/3TXfYeP.
Thanks,
Charlotte - Bose Customer Support
- Pros mentioned:Sound quality
Best Buds !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buds ever! These are prototype for all ear buds. What a great piece of equipment for your ears. I recommend this to anyone looking to upgrade.
I would recommend this to a friend Price doesnt match the quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The body feels like cheap plastic. I didnt notice any difference between these and airpods pro
No, I would not recommend this to a friend