Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best noise canceling ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling ever is you work with really Loud noise is perfect
I would recommend this to a friend Base functionality missing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was good for the first month or so but then it started disconnecting from my devices randomly and when I would try to reconnect the earbuds back to my devices, the connection would fail. This then turns into about 30 minutes of turning devices on/off, turning bluetooth on/off, putting the earbuds in/out of their case and pressing the button on the back multiple times. This is the main reason that the rating is poor as this should be base functionality for wireless earbuds. Save yourself a LOT of time and money by getting other earbuds that can stay connected to your devices and don’t create such a hassle for you.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Edgar,
Thanks for leaving your thoughts on the QuietComfort Earbuds II. It's great to hear you had a good experience with the product but I'm sorry to hear you started having problems. This certainly isn't normal behavior and not what we would expect our users to face.
Remember, you get a one-year warranty with Bose and lifetime free technical support, so if you need assistance, please do not hesitate to get in touch with our team via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
- Pros mentioned:Sound quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound great quality only thing im sad about is that i lost one and have to buy them all over again.
I would recommend this to a friend - Pros mentioned:Sound quality
They are Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok for the price. The dynamic range is a little lack lusty. But the noise cancellation is great.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, we are pleased to hear you feel the noise cancelling is great on these. You can find guidance here to ensure the best sound from the earbuds https://bose.life/3hbURGX
Thanks
Matt - Bose Customer Support
- Pros mentioned:Sound quality
Not ideal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is inconsistent even after exchanging for new ones under warranty. They constantly un-sync, too. The sound is good and they are noise canceling when working.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey,
It's great that you enjoy the sound and noise-cancelling of the earbuds. Try our guide here https://bose.life/3P9UxX8 for help with the battery life, or contact us https://bose.life/contact as we'd love to help.
Nic - Bose Customer Support
- Pros mentioned:Fit
Quality at its Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Point blank it’s Bose so quality is always there! Love how smaller the new buds are and they stay in perfect!
I would recommend this to a friend - Pros mentioned:Sound quality
OMG!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best pair ever! Can’t hear a peep..with these noise canceling babies. 2nd gen. has its qualities!
I would recommend this to a friend - Pros mentioned:Sound quality
Best Ear Buds so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best ear buds I have had so far in terms of its sound quality. Nothing beats this model (so far)
I would recommend this to a friend No location tracking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is nice but they are going back because they cost too much to not come witu the location tracking feature. I will be going back to the Samsung Galaxy Budd Pro2.
No, I would not recommend this to a friendNope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been trying to get the sound adjustments correct since i got these in march. Sound quality isnt good for calls!! Media and music is so, so! I give these a big thumbs down. My previous pair of Bose QC was amazing. Lost the main earbud
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, if you are experiencing issues with the earbuds, require any assistance or replacement parts, please feel free to contact our technical support team, who will be happy to assist you further: https://bose.life/3AqXf2e.
Liam - Bose Customer support
- Pros mentioned:Sound quality
Bose is where its at!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best NC Earbuds on the market. The only thing I wish is that you could use either Earbud on calls.
I would recommend this to a friend Skip this buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for a few months now, honestly I'm not impressed. The Original QCs to me sound and feel way better than these. If you love Bose, skip this buy and get the original QCs and hope the QCs 3 are far better. Not worth upgrading.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Connection issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps droppong connections on my samsung galaxy s23 ultra. I have to restart my ohone and sometimes uninstall and reinsrall the Bose app
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I am very sorry to hear that your QuietComfort Earbuds II are not staying connected to your phone. You can try re-syncing the earbud and case connection, by putting both earbuds into the charging case, waiting a while, and then putting the right earbud in first before the left. If this doesn't help, please contact our customer support for further assistance. Warm regards Fiona M. - Customer Support
I didn't like them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like them, they didn't sound like I expected when on the phone the person is heard far away the sound is not quality. You're paying a lot for something that's not good
No, I would not recommend this to a friend- Pros mentioned:Sound quality
awesome Noise Cancellation quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Noise cancellation. I wish there is a multipoint support, but they let you connect via bluetooth .
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Quiet Comfort II Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome. Superior sound. Bose has always been the Michael Jordan of audio sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Great earbud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear signature sound from Bose. Noise canceling isn't as good as my Sonys but still great overall
I would recommend this to a friend - Cons mentioned:Connectivity
Terrible product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing positive about this product. It’s the worst earpod i ever have. It constantly disconnected with my devices and the sound is terrible. What a lost on my money!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am sorry to hear you did not enjoy your earbuds. If you do decide to try the product again, I am certain resyncing the earbuds will stop the earbuds disconnecting: https://bose.life/3OKrIAP
If you still need help or have any follow-up questions, please reach to our customer support, they would love to help you: https://bose.life/3nTDo5H
Liam - Bose Customer Support
- Pros mentioned:Sound quality
The best-selling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best, the best quality and price, excellent...
I would recommend this to a friend - Pros mentioned:Fit
QCII earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for work and the gym. Love the size. Much improved from the larger sport ones I use to have.
I would recommend this to a friend