Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound it is amazing how Bose can make these tiny earpieces sound so good!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose earbuds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better sound quality than airpods pro 2 and works both on apple and android.
I would recommend this to a friend - Pros mentioned:Sound quality
Definitely worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling and a great fit. Audio sounds amazing. Highly recommended
I would recommend this to a friend - Pros mentioned:Sound quality
Killer earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds for me! ANC is no joke!!! The sound quality is great, also!
I would recommend this to a friend - Cons mentioned:Connectivity
In a week they stop working.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A week... only one hearing aid works... The left one stopped working and it's a problem to connect them to the iPhone every time they are going to be used
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jose,
This is not the experience we would expect. Do ensure that your stability band is on correctly, if not, this can interfere with the charging connections. Your product comes with a 1 year warranty and a lifetime of support, if you require additional assistance, do contact us via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally already broke after a month. Went for a run and it rained a little bit and now the left one doesn’t work. Hopefully Bose is sending me a replacement
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Justin, I'm sorry to hear your earbuds broke after being water-damaged, the Bose QuietComfort Earbuds II are IPX4 rated which means they Provide a limited amount of protection from liquids entering the product. The protection is up to and including splashing water from 360 degrees of direction for a limited amount of time. It is not intended to provide ingress protection from liquid jet streams or liquid submersion. The IPX4 rating is not a permanent condition and resistance might decrease as a result of normal wear.
If you have any other concerns, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, good technology (it announces who is calling from your phone) but noise canceling isn’t as good as my Sony. I bought these to mow the lawn, but it really doesn’t cancel the nouse from the mower. The Sony does.
I would recommend this to a friend- Pros mentioned:Sound quality
Killer sound, kills the sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great, and great noise cancellation. Comes with everything you need
I would recommend this to a friend - Pros mentioned:Sound quality
best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best head phones I have ever used. got a pair for my daughter and my wife
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellents, great for daily workout and the cancellation noise is great too.
I would recommend this to a friend - Pros mentioned:Sound quality
PERFECT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confort, excellent sound, small case and just great the NO NOISE..Amazing.!!!!
I would recommend this to a friend Dorantes Word well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product doesnt worth it, sometimes it doesnt work properly and I just heard Music in the right one
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your QuietComfort Earbuds II aren't working well, Diana! If you only hear music on one side, try rebooting your smartphone, and try a second device, to compare results. Our support team can also assist you further. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
No
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No comment,the sound cancellation is good ,this is my best bose QC earbuds ll
I would recommend this to a friend - Pros mentioned:Sound quality
Waaaaayyyyyyy better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waaaayyyy better then the last version. I do miss the wireless charging.
I would recommend this to a friend Broke after a few weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old sony xm4 broke, got these as a replacement. The ANC is not as good, but that may have to do with probably getting a bad pair since they broke right away
No, I would not recommend this to a friend- Pros mentioned:Sound quality
POOR QUALITY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound extremely poor quality I pushed this on December 31 and today is January 31 and they broke already don’t buy amazing sound quality poor made material
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
This is not the experience we would expect. You have a 1 year warranty and a lifetime of support available for your product, please contact us so we can assist you with service options. You can reach your local support via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
Big things in a small package
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality perfect for working out at the gym or just working
I would recommend this to a friend - Pros mentioned:Sound quality
Re
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite set of bose ever made i love the noise cancelation
I would recommend this to a friend Battery life don't last long
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life doesn't last long. After being in my ear for about 6 hours and only talking on the phone for about an hour the battery goes dead.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Gary.
Thank you for posting. The battery life of the earbuds is 6 hours. The charging case has and additional 18 hours. With a 20 minutes quick charge it will give you for up to 2 hours of normal use already. Hope this information helps. If you have more questions, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Have fun connecting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These get a one star for being the most difficult to use headphones I've ever had. Even when following instructions and connecting them to your devices, they'll stop working the next time you want to use them. It's a chore to get them to work, but you'll forget about it until the next time you try to use them. The microphone quality is extremely poor, and the sound cancelling is nothing remarkable. The only redeeming quality these earbuds have is their low sound spectrum. Spend your money elsewhere
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It's great you enjoy the sound of the earbuds. I understand you're having connectivity concerns when using them, and we have a troubleshooting guide here https://bose.life/3s1aRjN that can help with getting those resolved. You can also get help for the microphone here, and if needed we can help direct with both. Please contact us https://bose.life/contact for further help if you need it.
Nic - Bose Customer Support