Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Not happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them specifically to use while running. I get an unusual sound on each step and they don't stay in my ears effectively. I've tried each of the sizes.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Robert, If you are still experiencing issues with the earbuds, you can purchase an alternate sized kit of ear tips and stability bands that could help hold the earbud in place and create a better seal to improve noise cancellation. You can view these here: bose.life/479nlWP. Should you need further assistance, please feel free to contact our technical support team, who will be happy to assist: bose.life/3rykPZR.
Liam - Bose Customer support
- Pros mentioned:Sound quality
Great pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sounding pods. I feel that they are way better than airpods
I would recommend this to a friend Such a disappointment.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst headphones I’ve had in 15 years. The touch feature doesn’t work. They continually disconnect from the phone which requires you to take them out and put them in the case, then turn off Bluetooth on your phone, then try to reconnect and hope it works. The headphones charging is 50/50 chance it actually works. And a fully charged headphone will somehow go to 0 just sitting in the case. Please do not buy these
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Andrew.
Thank you for your post. Sorry to hear that you are having issues with the QC II earbuds. Have you tried updating the case and the earbuds to their latest firmware? Please follow the simple steps here to address those issues. https://bose.life/44pteh4. If you require assistance, please get in touch with us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
- Pros mentioned:Sound quality
Love all my Bose products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new earbuds. He said the sound is incredible.
I would recommend this to a friend - Pros mentioned:Sound quality
So quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best earbuds i've owned, and are worth it glad i got them
I would recommend this to a friend - Pros mentioned:Sound quality
Bose buds QCII
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buds I've heard so far. Noise canceling is also really nice
I would recommend this to a friend - Pros mentioned:Sound quality
Best in-ear headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They truly make it quiet!!! The noise canceling is really the best.
I would recommend this to a friend - Cons mentioned:Charging
Bose ear buds fail product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not working charging issue connecting issue and don't know how to return this paid 250 plus tax goes to 270waste of money and time
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for posting. Sorry to hear about the issues you are having with your earbuds. Please follow the steps here to address it, https://bose.life/3XhqTl6. If you require further assistance, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
- Marvin
- Pros mentioned:Sound quality
Get it…A+++
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why I did not get it sooner…. The best earbuds on the market.
I would recommend this to a friend Surprisingly meh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear blew out, left ear doesn't like working without right ear so its tricky but still useable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are experiencing issues with your QuietComfort Earbuds II right bud.
Please try to resync and reset the earbuds, following these steps: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001c0obAAA&language=en_US
If that doesn't help, please contact our support team directly: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds have great sound but they do not stay in the ears securely. They also disconnet without reason.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your thoughts on our earbuds. We're pleased to hear that you enjoyed the sound quality. We recognize the importance of achieving a secure and comfortable fit, which is why we offer alternative sizing kits for ear tips. If you require further assistance or would like more information about our alternate sizing kits, please don't hesitate to contact us. We're here to help.
Eric V. - Bose Customer Support
- Pros mentioned:Sound quality
Bose Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and great sound while limiting background noise
I would recommend this to a friend Not apple friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I wanted they aren’t apple friendly I like to use one headphone at a time these aren’t what I like
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
The QuietComfort Earbuds II can be used together or separately, you can enable this feature to use a single earbud within the Bose Music app, you can find further information here - https://bit.ly/3vxJJeI The QuietComfort Earbuds II are also compatible with Bose iOS and Android devices. If you have any additional queries you can reach out to us via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT, very good noise canceling. Bose is a great product.
I would recommend this to a friend - Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge step up from prior version - great sound, decent call mic.
I would recommend this to a friend - Pros mentioned:Sound quality
Awsome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome earbuds and awsome noise cancellation. Great product
I would recommend this to a friend Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an upgrade from my samsung galaxy buds pro, but this is not an upgrade. The noise cancelling is awful compared to cheaper earbuds, including my old galaxy pro's, the sound quality is okay, but not what I would expect from Bose. The left earbud will not stay connected unless you have the right one in as well. The battery life of the earbuds is only about 4-5 hours on about 70% volume. I dont know if its because I have an Android phone, but I would not recommend these to anyone.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Bad IOS connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good for iOS phone. Would not stay connected to my iPhone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we are sorry to hear that these are not staying connected. These use Bluetooth 5.3 with a connection range of upto 30 Feet (9 Metres). You can follow the steps here
https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001c0yyAAA&language=en_US to get the best connection from the earbuds.
Thanks
Matt - Bose Customer Service
- Pros mentioned:Sound quality
Bose earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product bose gas always a good product i have several bose
I would recommend this to a friend - Pros mentioned:Sound quality
It's a Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is Amazing. The sounds,the Quality, It's a Bose.
I would recommend this to a friend