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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 4,181 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound good and noise canceling is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very glad that i bought this item. The sound quality are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation, worth the expinsive price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancellation earbuds, good looking, best sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality yes best sound and control very useful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose quietcomfort earbuds 2 have the best sound quality!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Very nice sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But Unfortunately, it does not support wireless charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat comfortably headphones you can buy , better than apple

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad sound quality, super expensive, the last version were the best kind and they have them on line but they not available

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I am sorry to hear you were not happy with the sound quality of the earbuds. We have a great guide that I am certain will ensure the audio quality is at the best the earbuds can offer: https://bose.life/3okuVfP

      If you still are not happy with the audio quality, please reach out to our customer support team: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my situation. Great sound for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound and really great noice cancelation!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling earbuds ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancels noise as well or better than my over ear 1000xm4

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones, great sound quality. With the money spent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound, wish had more bass, but love this item

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works until they don’t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few weeks and then I could hear who I was talking to, but they could not hear me. I’ve tried disconnecting and reconnecting, reinstalling everything…. And nothing has worked.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Tyler, If you are experiencing issues with audio during calls. I recommend checking out our article on wearing and adjusting your earbuds:  https://bose.life/3YqSTSL.
      Should you need further assistance, please be sure to contact our technical support team who will be happy to assist you further: https://bose.life/3JG5w8x.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great produce, love it. Does exactly as advertised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth nightmare

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it is because I have an Iphone but it will without warning discount from bluetooth especially when I am on a phone call. This by the way is without moving around.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this one. The sound is low, it’s getting hard to get connected it. My old one is much better than this one.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. Sorry to hear that you are having low sound and connection issues. We suggest that you try the simple steps here to address the issue. https://bose.life/46exrp5. If you require further assistance, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
      - Marvin bose

  • Rated 4 out of 5 stars

    Nice noise canceling, poor calls...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have is that the call quality stinks on these. People on the other end have a hard time hearing me. otherwise, love these.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    best buy or bose says nothing they can do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time i went to use them. bluetooth keeps cutting out.

    No, I would not recommend this to a friend