Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass
The noise cancelation is wonderful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The music deep bass nice i like that very much love it
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Gen. #2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the Bose product because that’s all I ever buy when I come to music and the best sound quality, and clarity. I’m a little disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Lazar,
I'm sorry that you're a little disappointed with these earbuds. Please reach out to our customer support so that we can help to improve your experience - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
- Pros mentioned:Sound quality
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling earbuds out there. Amazing sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QCII
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is among the best. Work great.
I would recommend this to a friend - Pros mentioned:Comfort
Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good wireless headphones, comfortable on the ear
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best headphones than the Apple Airpods.
I would recommend this to a friend - Pros mentioned:Sound quality
Head phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product will recommend to friends and family
I would recommend this to a friend - Pros mentioned:Sound quality
Best Noise Cancelling earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Good Sound and best Noise Cancelling earbuds..
I would recommend this to a friend - Pros mentioned:Sound quality
great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as intended, sound is amazingly clear i luv it
I would recommend this to a friend One of the worst.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Bose fan and have had multiple Bose headphones. These are by far one of the worst ones I have every had. They are very low in sound. People are not able to hear me when I am talking to them. Also, one of the earbuds went out. I still have my old Bose headphones and they are louder and sound much clearer then the new Bose headphones.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not happy with your QuietComfort Earbuds II.
it is important to wear and adjust your earbuds correctly in order to get the best experience in terms of comfort and sound. You will find all the steps here explaining how to correctly wear them: https://www.bose.co.uk/en_gb/support/articles/HC2656/productCodes/qc_earbuds_ii/article.html
If you have any other questions, please feel free to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
Music to your Ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bad b boys are the bomb!!! They sound great!
I would recommend this to a friend - Pros mentioned:Sound quality
Highly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality sounds. The best wireless connectivity
I would recommend this to a friend - Pros mentioned:Comfort
Best purchase ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! So comfortable. Im really glad i got them!
I would recommend this to a friend Audio Quality Failed in under 1 Year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than one year, one of the ear buds failed. I was not able to get standard 1 year support from Bose for some reason (their system claimed that they were out of warranty). Will try with Best Buy but it's odd how the product was not accepted by the Manufacturer while less than a year old.
I would recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that one of your QuietComfort Earbuds II failed within a year of purchase! If you've retained your proof of purchase, you should be able to prove when the purchase was made, unless any accidental damage (not covered by the warranty) has been caused to the earbud. Please contact our support team if we can continue to assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
my history
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it less than a year without much use and the the right bud side does not work at all and also tried resetting it . Let this be a lesson to anyone buying this product you are sure wasting your money. Don't make the same mistake i did.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review of the QuietComfort Earbuds II, Franlys. A reset is one step to try if you're having audio issues, however there are further troubleshooting steps we'd also recommend. If audio issues persist, please contact our support team for help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound, one of the better pairs I’ve owned.
I would recommend this to a friend Ok, need to work out bugs. AirPod pros are better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 pairs defective, had to called Bose to trouble shoot it, in the end I had to switch it out. Bose sent me a new pair, which is working but the noise canceling is so so.
No, I would not recommend this to a friendBest Buy Online is BAD SERVICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds never arrived. This is the 2nd time I have ordered Bose earbuds from BB online, and in BOTH instances (orders made several months apart) the shipment was lost in transit. I will never waste my time ordering anything from Best Buy onlline. As for the Bose QCIIs, they work fine coming from another seller.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that your QuietComfort Earbuds II never arrived, Kevin! If you haven't already spoken to BestBuy about the matter, we would recommend contacting their customer support team for assistance. We hope you enjoy using the Bose earbuds you purchased separately. Regards, Fiona M. - Bose Customer Support
Too much noise
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not good around my working area i wish the last longer. The battery
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont let you connect left ear without the right ear. My right ear was hurting, so tried to connect the left ear and disconnected.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your review. Single earbud usage is here and you can now use the left or the right for music and phone if you don't want either in. Get the latest firmware update through the Bose Music app!
Liam - Bose Customer Support