Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
QC2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bos says a update is coming to use the left earpiece only. Great news They have been great
I would recommend this to a friend- Pros mentioned:Sound quality
Good for noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, the noise cancellation function is very good.
I would recommend this to a friendBrand response from Bose Support
Posted .Hey Dayne, I'm pleased to hear you're loving the noise-cancellation abilities of the QC Earbuds II! How are you finding the sound and comfort so far? Be sure to reach out to us at https://bose.life/38Q1vZs if you have any queries and we'll be happy to assist!
Sam - Bose Customer Support
Best buy got to have better employees
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The heads phones stopped working after 45 days and bestbuy basically told me i was out of luck. The kid that helped us was rude and not Helpful at all
No, I would not recommend this to a friendHeadset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not comfortable? ?mm?mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm?.
No, I would not recommend this to a friendBose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not content with item would not announce name of caller
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Alonzo,
Please make sure voice prompts are enabled on your phone, and the earbuds (https://bose.life/3se3XI6). Reach out to us https://bose.life/3rykPZR as well if you need help.
Nic - Bose Customer Support
Better options for less
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound amazing sure but some stuff that irritates me is the app is SUPER clunky. And the fact that i can only use the right earbud alone if i want the left it has to be both in. Then again with the already terrible batter life makes sense to not try and get the most if it. Ill stick with my airpods and xm4. Also cheaper…
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Chance,
Great to hear you were impressed by the sound quality of the buds, but sorry to learn you didn't feel the same way about our app. What you have noted is due to the way the buds communicate with your media device, but I am pleased to confirm we have an update coming soon which will allow you to choose which bud handles this, so you can pick which bud you wish to use in singular mode.
Jeff - Bose Customer Support
Wack
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly these headphones were not the best.i was very disappointed
No, I would not recommend this to a friendThey are not as good as the sports were
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe these earbuds suck sd bad as they do
No, I would not recommend this to a friendAllmost perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost perfect but they don't like to stay in my ears no matter what combination I use.
I would recommend this to a friendBrand response from Bose Support
Posted .Hey there,
It's surprising you're having trouble finding the right fit. Try the guide here https://bose.life/3h32iQk to get the best fit. You can also contact us (https://bose.life/38DNELy) for the alternative sized ear tips.
Nic - Bose Customer Service
unable to connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was unable to use and returned them to the store
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Bose headphones. This is my third pair and they will not stay in my ears. I’ve tried switching out the tips in every possible combination and they still fall out- even if I’m sitting perfectly still. Will probably be returning.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's awesome to hear you love your headphones. These come with different sized eartips and stability bands, you can use different sizes for each ear if needed as well. You can find guidance here to ensure the perfect fit https://bose.life/3RJI6mP
Thanks
Matt - Bose Customer Support
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok Does not have enough bass Too much money for earbuds
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, The QC earbuds II have an equalizer that can allow you to Boost your bass or set a custom EQ to your preferences. You can find more on this here: https://bose.life/40zq1ZE. Should you need further assistance, please contact our technical support team: https://bose.life/3ZftI5T.
Liam - Bose Customer support
Noise Canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my wife who works 3rd shift. She can sleep during the day without hearing rhe rest of us in the house
I would recommend this to a friend- Pros mentioned:Comfort, Sound qualityCons mentioned:Connectivity, Price
Bose Quiet Not Worth 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here is my opinion about Quiet Comfort 2: Pros: - more comfy than the previous generation - huge improvement in ANC - Better sound quality(only if you wear both earbuds) Cons: - no more switch between devices with the case button which is a huge drawback. It takes way more time to switch using the app or bluetooth menu. Specially overwhelming when you’re listening to something and your phone rings. You will miss the call if you try to switch. - falls out from ears more than previous generation - Quality of speaker and microphone significantly drops if you use only 1 earbud, to the point that the other side of a call can’t hear you. You need to wear both earbuds which wasn’t the case with the 1st generation - No wireless charging capability Overall: - Overpriced in compare to rivals - Not really an upgrade from the 1st generation
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's is fantastic to hear you feel these are comfortable, and you feel both the sound and that the Noise cancelling is better. We always strive for constant improvement.
You can find guidance here to ensure the best fit for your earbuds https://support.bose.com/s/display-articles?productId=01t8c00000OydAIAAZ&articleId=ka08c000000hH6EAAU&language=en_US. The earbuds have built-in microphones that filter out ambient noise to focus your voice and deliver conversations clearly. You can follow the step here to ensure the best call quality https://support.bose.com/s/display-articles?productId=01t8c00000OydAIAAZ&articleId=ka08c000001pT55AAE&language=en_US
Thanks
Matt - Bose Customer Support
Another great product from Bose!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds I’ve ever had! They are so comfortable in your ears. Noise canceling feature works great. Great features to customize the way you want them to preform.
I would recommend this to a friendBest Buy Handled this poorly!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a damaged report from UPS but I cannot get any information on what is happening with the product. I have interfaced with customer service and received words and no action. I finally had them cancel the order.
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst earbuds I have ever purchased. Sound quality was horrible. They wouldn't stay in your ear. They kept fading in and out. I would never recommend these to anyone .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry that you didn't like your QuietComfort Earbuds II, Michael! Different eartip and stability band sizes are provided, and alternate sizes are also available separately, to help you find a good fit. As for sound quality, if trying a different mobile device doesn't help, please contact our support team for further assistance. Warm regards, Fiona M. - Bose Customer Support
Not to good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4th time I replace them due to defects
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am sorry to hear your earbuds are not working after exchanging 4 times. This would indicate that external factors is affecting the earbuds performance. Making sure the app is setup so that the earbuds are up to date is a great way to get the best out of your earbuds: https://bose.life/3pi0HKS
Liam - Bose Customer Support
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i could would return, them aren't worth $300.
No, I would not recommend this to a friendReal cool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son they've a great product would recommend to anyone
I would recommend this to a friend