Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Bose is in 1999
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In 2022 and Bose is still behind with the times, got a message today that my headphones need to be updated the only way to update the case is via computer seriously I haven’t used a pc in 5 years cars can update and drive themselves but bose wants you to grab a pc and update the charging case.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, hope you're enjoying your new QC Earbuds II! The earbuds themselves can be easily updated by connecting to the Bose Music app, and any future firmware upgrades will happen wirelessly over the air. The charging case will require to be connected to a computer to be updated, but this is purely up to whether you wish to do this. Your product will still receive the latest feature releases and bug fixes as long as it's connected to the Bose Music app.
If you run into any issues installing the firmware, please do not hesitate to reach out at https://bose.life/38Q1vZs and we'll be happy to help!
Sam - Bose Customer Support
Worst Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suppose to be noice canceling for the mic, this is the worst headset I have used no one can hear you due to background noise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for posting. Sorry to hear that the mic is picking up your voice poorly. Please follow the steps on this page to address the issue. https://bose.life/3ErVa9m. If you have further questions, just reach out to us here. https://bose.life/3BzXXfd. We would love to help.
Marvin - Bose Customer Support
Come on BOSE is 2022
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a single use .... Boooooooo..... not worth it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, I hope you're enjoying the sound of your new QuietComfort Earbuds II! We're excited to share that independent single-bud use will be supported in a future firmware update.
Thanks,
Sam - Bose Customer Support