Customer Ratings & Reviews

Great noise cancellation, but fairly frequent connectivity issues. I've had to reconnect these earphones up to 5 times in a single use session because they refuse to properly connect to my phone which only takes about 5-10 minutes, but can be very frustrating.

Connects every time. Great sound. Noise canceling perfect for calls. Would definitely buy again. Very comfortable. Perfect fit.

Overall a good product, not great. The only complain I have is the connection issues I sometimes have with losing connection to the buds. Another attribute that would be nice is to see how much batter life the case has compared the actual buds. They do have great sound quality and noise cancellation. Compared to other wireless noise cancelling ear buds I still recommend these.

I returned the airpods pro ll because they are not comfortable for me, i chose the bose ll and these are very comfortable and better sound and anc than the airpods pro ll

I absolutely love these. Best noise canceling I’ve ever heard and sound quality is amazing. Very very comfortable. The app shows the battery percentage of the earbuds but not the case, also love the eq customization on the app to play the music how you want to hear it

Beats AirPods out the park as far as sound and bass quality goes, just wish they were a bit louder considering the price. Overall best earphones I have ever bought, not kidding. If you're tired of your flat sound quality AirPods then take it up a notch and get these Bose qc 2 earphones. Worth every penny.

Sound is great fit is perfect bass is def there overral i would def recommend this product to whoever like running/sports

I've had these for a couple months now and I'm very happy with them. They have great base and overall sound quality. The fit is comfortable, secure, and doesn't hurt my ears after long periods of use. The noise canceling is AMAZING! There is a small amount of white noise when nothing is being played, not very noticeable. Overall, I think these were a great buy, but definitely on the pricy side. I'd say they are worth it if you want the best of noise canceling.

Improves on the last version by a mile in terms of sound quality. Battery you get about 6 realistic continuous hours of music/meetings, /etc. Smaller charging case, easier to lose frankly, and doesn’t display the charge status of the case itself anymore (different from the last version). I also feel the buds themselves drain quicker than the previous in terms of battery. I guess overall message is you get better sound quality, and the price of losing battery and battery status on the case.

These are really good. They muffle the outside world really well. If you want silence get headphones but these are pretty darn close. You can set the ea- buds to multiple devices but sometimes it doesn't sink. I just don't like how much they stick out from my ear other than that these one of two of my favorite ear buds. They have about 4 hours of battery life but they also charge pretty fast.

I love these Bose earbuds! They have absolutely the best sound I've experienced from any type of headphone. The noise cancelling feature totally blocks exterior noise interference, which enhances performance. The ear piece fits snug in the ear, reducing the chance of dislodging. Overall, I am extremely pleased with the style and performance of these earbuds and being a Bose product, expect them to deliver high-quality sound for years to come!

I love the ear buds. The sound quality is amazing. Easy controls within the app, ANC works very well and very good battery life even with ANC turned on.

The original QCEB's were great. The new QCEB II's are REMARKABLE!!! Trading up from the original series I can honestly say these are the most comfortable and best noise canceling headphones I have ever owned. The in-app fit test along with the stability bands are a game changer in both audio performance and noise cancellation. Plus, I love that I can adjust the EQ in the Bose Music App. Huge improvement in the size of the case as well as it now easily fits in my pocket!!!! They are also great for working out as they stay secure in my ears, and I can easily change between noise cancelling and aware mode so I can hear my surroundings when needed. Awesome pair of earbuds!!!

These are great earbuds with a few exceptions. First, the case doesnt have wireless charge which is a downgrade from the previous gen. Second, the update process is a mess and takes forever to complete. Beyond that, they sound great and work great! With that in mind, get the black. These bone colored ones are basically rose gold in the right light and that didn’t work for me.

I have been using 1st gen quiet comfort earbuds for about 3 months before buying this. Honestly, the first gen was a little underwhelming for me because I felt that the noise cancellation was not as good as the quiet comfort 20 earbuds I had been using before. I think that was mostly because the first gen was not providing proper seal. They changed the eartip design on the second gen, now it gives much better seal, and thus noise cancellation is much more effective. The units are also much more lighter, which helps when I have to use them for a extended period of time. I really miss the wireless charging that is absent in this gen though. That was definitely a minus for me.

Very clear and definitely noise cancelling. Very comfortable. I prefer these over AirPods. Stay in my ear better.

Sound quality, comfort, battery life, noise cancellation are great. Connecting these is a nonstop nightmare. Sometimes it just doesn't pair, so I have to put it back in the case and try again. It can take a half dozen attempts for this to work. Sometimes they just totally break and refuse to connect to anything and I have to do a total factory reset. This happens once every day or so. I spend hours a week getting these to connect. Bose never should have released this defective garbage. Case is worse than those on $20 knockoffs. Cheapest plastic case I've used for earbuds before. And no wireless charging.

My last pair of Bose earbuds lasted 3+ years of daily use before the right bud wouldn't hold a charge. At the suggestion of a BestBuy employee I was talked into buying a pair of S**y's newest flagship buds. They lasted an hour before the painful fit and mediocre sound quality forced me to return them. Enter the new QuietComfort II buds. Right away they fit perfectly in my ear, like I'm not wearing buds at all. Quick Bose app download and 2 minutes to configure them and they were seamlessly integrated with my Samsung Galaxy S20. Next, the noise isolation kicks in and suddenly every bit of ambient background noise was gone, almost unnerving how effectively it works, incredible technology! Next, I cycled through different genres of music, a couple small eq tweaks here and there (mostly personal preference) and they just hit every frequency perfectly, the music just comes to life in your ears! They sound incredible! You'd swear you were wearing a pair of studio headphones. I have not tested battery life as of yet but I'm sure they'll be at least as good as my last set which was more than sufficient. Only cons I've noticed so far is that they are a little difficult to remove from the case, a little awkward to grab but i do have giant fingers. Also, the case is slightly bigger than some of the competition but now I'm just nitpicking. Bose just knocks it out of the park! As a music fanatic always on the go these are instantly the best personal listening devices I've ever owned. Price is a little steep but if you get to compare a few different brands you'll quickly realize these are worth every penny.

Initially I was very disappointed with the Bose QC 2, having just bought and tested the Sony XM5 and gave it to my wife. My primary use-case for these is for making phone calls and they really suck at that. Meaning these are not for top-shelf experience with people you're calling or conference calls at work. From there perspective you will sound like you're in a tunnel and even worse if you call from within a call. What they are EXCELLENT for is blocking out ambient sounds from the wearer's perspective (you) to allow you to hear the caller or music that you might play. It is FANTASTIC for that! So much so, I decided to keep these for when I cut the lawn or wash the car to block out the world. In that regard, BOSE QC 2 scores 5 of 5, but there are other issues that stops it from GOAT status: namely the horrible call quality but also the buggy app compatibility for Android and iPhone. Not to mention no LDAC compatibility. That said the sound is good, the bass is bumping and the noise cancelling rocks so good the volume does not need to be high at all. Just don't make phone calls with it lol!

Really noise cancelling when they work but one headphone always has static. Also sometimes there won’t connect right away. When u touch them to adjust them it always turns off the music or hangs up on your phone call. Purchased the insurance but if they do give you a new pair it will cost u 70-200 dollars more to insure the new pair