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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,180 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best noise cancelling headphones ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise canceling headphones I’ve ever used. They are perfect for working in busy coffee shops and shared work spaces. The music sounds great. Only downside is connectivity. Some times you have to reset the headphones for them to connect properly. Not sure if it’s because I have an iPhone or something. Either ways the first pair I purchased, I sent back to Bose because the connectivity was that bad. Fortunately, their customer service was amazing and they replaced them at no charge. And the new ones were better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Headset out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended these Bose Bluetooth headset. Quality is beyond my expectations. You get what you pay for. Invest on a better product like this. Battery last a good amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    King of Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those earbuds are small and powerful for all music lovers. Sound quality and ANC were my priority when shopping for earbuds. I had the Bose Sound Sport for a long time which I really enjoyed, but the QC II were a major upgrade and the sound quality is just phenomenal. I was debating between the QC II and Airpods Pro 2, but in comparison things like find my earbuds, wireless charging, or case sound are surely nice to have but weren't the ultimate features I really cared for over the sound quality. Bose has been in the game long enough and they know what they are delivering. Somewhat pricey for earbuds, but you really get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great quality audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in ear with multiple options included to adjust fitting. Sound quality is great, along with noise cancellation. Only dislike is the tap/double tap on the earbud to control features of noise cancelling/answering phone/controlling music play etc as its sensitivity to tap is faulty.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    New Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Great fit!! The battery lasts me for about 5-6 hours play time and recharges quickly! Definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are really slick and the sound quality is great they’re only downfall they constantly disconnect. I always had a hard time pairing them again and for that reason it would be return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earphones I’ve ever had!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Very clear and refined sound. Great noise cancelling. I was concerned about the comfort, because usually after some time, some headphones cause discomfort to me, but this one wears very nice. It also has a kit to customize the accessories to fit better. For sure recommend! Only thing is that I had to buy a case, so it has a clip I can attach to my purse or water bottle when I go out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Snug fit in ear

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an alternative to airpods. Worth the money. Great fit, noise canceling is strong and battery lasts!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    really good, but some flaws.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation and sound quality is amazing. My main problem is switching between devices on Android. It works most of the time but Bose doesn't support multi device connections like Sony and it causes problems. The headphones themselves are very comfortable and truly impressed with the noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with these headphones. Clear sound and the noise canceling works great. Even in a crowded gym I hear nothing but my own music. Very comfortable and stay secure in your ears even while running. I don't find myself constantly having to push them back in my ear like most other earbuds. The battery life is pretty good and recharge very quickly. The price is pretty high but they are quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging, Connectivity

    Rated 3 out of 5 stars

    Great sound bad connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancelation but every so often they dont want to charge or one earbud will connect to phone and should be playing sound but no sound coming out even though all other functions work

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We are glad to hear you the sound and noise cancellation of our earbuds great. We're sorry to hear about the occasional connectivity issues you've faced.

      For a seamless experience, we recommend contacting our support team. They can guide you through troubleshooting steps to address the charging and connection concerns.

      You can reach to our team by following this link: https://bose.life/globalsupport

      Kind Regards
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much. They fit great in my ear and so not fall out. The sound quality is great along with the noise canceling. Unfortunately my puppy chewed up one of the ear buds and I had to buy another pair because these are my new go to ear bud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Slow connect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair (husband stole 1st one). The noise cancellation is superb but if i get a call it takes forever to connect and when it does the caller can't hear me or i cant hear them and have to call back. I've checked latest update but this set is driving me nuts but does seem to get better every day.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      I am sorry to hear that you are experiencing a slow connection with your earbuds. You can try the steps on the page provided to address the issue. https://bose.life/3DEJI97. If you require further assistance, please contact us here, https://bose.life/3BgUIIU. We would love to help.
      - Marvin bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds Are the Answer Peace and Quiet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Ear buds are the best thing since slice bread and tops Apple EarPods. The quality of sound and the ease and comfort allows you to enjoy the full sound experience. I took a risk on purchasing this product and Bose didn't let me down and has converted me to Bose products. These should be recommended for all adults with kids and thoose who need to skeep better and block out sound .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then last pair of Bose,fit and sound good,charge fast and battery life good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 2 out of 5 stars

    Sound, fit, and battery is good, but…

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. However, after a year of use the left ear bud is failing. Treble in left piece cuts out after first ~10 seconds of listening. It is an expensive pair for it to fail so quickly. The fit is good for me. Battery and charging is decent.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We’re glad to hear you enjoyed the sound and fit, but we understand how disappointing it must be to experience issues after a year of use. If you haven’t already, reaching out to our support teams might be helpful.  You can reach out to us via Social Media or through our "Contact us" page directly: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Earbuds II offer impressive noise cancellation, delivering a truly immersive audio experience. The sound quality is excellent, with deep bass and clear mids/highs. The comfortable fit and secure design make them great for extended use. Additionally, the touch controls and customizable settings enhance user convenience. Overall, a top-notch choice for those seeking premium wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good fit, great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging case a lil bigger than most, but these fit in my ears better than the Sony, samsung, and airpods ive tried. The sound is great, noise canceling might be too good. Saw some reviews ripping on the mic; though i havent used it much I’m yet to run into any noticeable issues with it. I’ve run through a good number of headphones. So far these are my favorites

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Hope for 5 and Only got 3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight to it… sound quality is AWESOME…. Ease to use GREAT! ….. charging the earbuds case IT IS POOR! I tried a different usb cable and box charger Nothing changed I even tried to reset and still NOTHING ( caps mean importance not yelling Lol ) …. Connectivity this is my main reason for 3 stars sometimes both connect other times only one side will connect and sometimes they both would NOT CONNECT I googled some helpful information and tips and NOTHING CHANGED AND NOTHING HAPPENED. WELL I AM OFF TO TRY ANOTHER BRAND HOPE I GET EARBUDS THAT WILL WORK BETTER FOR ME. Hope this helps someone and Anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Earbuds I Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have every owned. The only reason for the 4 star is a random volume spike in the left bud. I have rebooted and reconnect to try and resolve the issue. May just be a on off problem but doesn’t bother me enough to take the time to call and fix.

    I would recommend this to a friend