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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,180 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing earphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling on these earbuds is amazing. I wasn’t too sure they would be comfortable either, but I’ve worn these for 4-6 hours straight without even feeling them. And I work around loud machinery and heavy equipment and they block out about 90 percent of the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity
    Best Buy Employee

    Rated 3 out of 5 stars

    Great earbuds, very very buggy.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing earbuds and would be perfect if they weren't so buggy. They have by far the best noise cancellation of any earbud I've ever tried (xm4, airpods pro 2...) and the sound quality is amazing. My biggest con is that they bug out or won't connect sometimes. Sometimes when I take them out and put them in, either they take a whole minute to connect or just one earbud connects. I have to put them back in the case for them to both connect, and sometimes it still doesn't work. Also, the app lags as well. When I try changing the EQ, it takes about 10 seconds to change the sometimes jumps back to what it was before I changed it. Great earbuds, just very laggy and unreliable.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Thanks for your feedback, we're glad to hear you're loving the noise cancellation and sound quality of your headphones. Sorry that you are having some inconsistency with the connection, we'd love to get further information and help get you connected. Reach out to us via https://bit.ly/3UNtwsQ we'll be happy to perform some troubleshooting with you and get this resolved.
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    High quality, but not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are high quality and sound great. They are also quite comfortable. Unfortunately, one of my ears just got irritated by them — as it had with other ear buds with ANC. I have since switched to over the ear headphones. Give these a try, though. They will probably be great for you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superb Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones offer superb quality in a compact design. They are incredibly comfortable and excel in handling phone calls and podcasts effortlessly. A top choice for anyone seeking premium sound and comfort in wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony Quiet Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I'm not giving a 5 is the lack of location for the case and earbuds. The sounds is amazing. Comfort is great. Occasionally does act up when connecting to my phone. Noise cancelation is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Bose ii Quiet Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to these coming from wireless beats, they work, they don’t fall out your ears. The sound quality is AWESOME. They are packaged smaller which fits better in my purse. They stay charged forever! I love them. They can drawn out ALL noise or not.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome.. just awesome!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is superb A+++++++. Preset EQ is great! But I changed the EQ level to Bass +6 Mid +5 Treble +6 with QC Mode then magical started to happen!! Awesome.. just Awesome!!! ❤️❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Best Earbuds I’ve Ever Had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass and sound quality are superb with the bass being better that any other Bluetooth earbuds I’ve ever had(I previously had the original AirPods and AirPods Pro), and they fit very well when you put the right size rubber thing on.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Spooky, spooky good. Nearly perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are as close to perfect as I've ever experienced. I owned the first generation of the Quietcomfort earbuds for over a year and loved them. These are upgrades in every way. Smaller case, lighter weight, better connectivity & tight, booming bass. The noise cancelling feature is the industry best, I bought and returned the comparable Sony earbuds due to their lackluster performance in that category. Overall, 9 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    The worst best sounding headphones.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have the best sound I have never heard in an earbud. Plus the noise-canceling is second to none. I want to love these headphones so much. But they make it very difficult to recommend. First, the battery life is awful. I get close to four hours with a full charge and that’s if I get a full charge. The case does a terrible job at keeping the headphones connected to charge. When I leave the earbuds in the case for a couple hours, it is very likely that the earbuds did not charge. I don’t understand how this happens but my first pair that I returned had the same problem. I thought I just got a bad pair the first time, this seems to me like it is a issue across this model. Second, I have been having connectivity issues with these. I will pull them out of the case and try to listen to something and it will not play. I have to forget the headphones, and then re-set up the earbuds to my device at least three times a week. Lastly, they sound incredible, when I’m able to use them. These are the best I’ve ever heard and the noise canceling makes it to where I can barely hear the lawnmower when I use these to listen to music while I cut my yard. These have incredible sound quality too I can hear everything crisp and clear. I thought I would be able to put up with the “idiosyncrasies” of these, but I’m looking into getting something else. I’ll take a pair of earbuds that are reliable and sound great over an amazing sounding pair of earbuds that have major annoyances.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It's wonderful to see that you've been enjoying the best sound and noise-cancellation from the earbuds.

      I understand you've had some teething issues with them charging and connecting for you. and I have some suggestions. The earbuds offer up to 6 hours per bud at full charge, which can vary based on music volume and content of music played.

      To ensure you get a full charge from the earbuds, I'd recommend first making sure that the dots on the stability bands and earbuds are correctly aligned. As them being out of alignment can leave the earbuds sitting slightly too high in the charging case. Our guide here https://bose.life/3qjK15Y also has other suggestions for making sure you get a full charge.

      The earbuds sitting proud in the case from a misaligned band may also be stopping them correctly turning off in the case. Again, ensuring that they are aligned will help with initial connectivity, along with our other steps here https://bose.life/3qZvjlj on the website.

      Of course, please do reach out to us https://bose.life/contact as we'd love to have you enjoying your earbuds completely.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Wow, just wow!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally in-ear type earbuds do not work for my ears, but these somehow fit perfect and comfortably every single time I pop them in. The noise cancellation is probably the very best i've ever had the experience with. I have the Bose 700 Headphones over-ear and these just completely blow away those in NC as well as sound quality. Top notch product right here and I cannot recommend these enough!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Pretty Good Earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone offer great noise cancellation. They charge quickly. Last a long time on a single charge. Conecting these to your bluetooth devices on your phone is not the easiest to do, because you need to have the Bose app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Simply the best.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've had the pleasure of sticking in my ear holes. Incredible, full sound, fantastic battery life, matched with the best noise cancelling you can imagine-- seriously, it's unreal. A bit pricey, as Bose always is, but worth every penny if you're looking for high end buds with unmatched noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but 2nd AirPods are better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried out the 2nd Gen AirPods and compared to the Bose. Bose still wins for noise cancellation, but not by much. It’s 2022 and Bose still doesn’t have wireless charging. In all honesty, the AirPods Pro Gen 2 sound much better. Better highs and mids even though the Bose App has EQ settings.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These actually surprised me with how well they sound and how well they fit at the same time. Previous versions were uncomfortable and didnt sound as good as you would expect from a Bose product. These are way better than anything they had from before. I would totally suggest buying a pair if you are in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and bass is superb. Comfort fit and noise cancellation was better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound, comfort fit, and designed ear buds on the market today!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best noise cancelling available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands-down this is the best noise canceling in your performance available on the market today. Overall as a headphone, it leaves a few things to be desired and you may find some competitors a better option. First, this is a really big headphone. Secondly, some of the competition, especially Sony, have more advanced features and functionality. Third, the bass is jacked up unnaturally. If you are in any way, a trained listener, or a discerning music lover, you’ll note that the base is elevated unnaturally to give the sensation of a wow factor when, in actuality, it sounds disjointed. To get this headphone to sound more accurate, you need to go into the EQ settings and tone, the upper bass down a notch. Harman curve for headphones? Nope, not here.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best thus far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the ear buds I have purchased these are the best this far. The sound is great. You don’t hear any background noise as my friend was cutting grass using them and I couldn’t hear the mower when talking to him. Most importantly they say in my ear which has always been an issue. The price is good. Try them I don’t think you will be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Really amazing!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Noice cancelation is almost too good! Sometimes coworkers walk into our breakroom and try talking to me, and I dont hear them at all. They fit well into my ear and feel like they might fall out but haven't yet, even when playing tennis and working out. Only issue I have run into is small 1 second desync of the audio between the buds.

    I would recommend this to a friend