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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,181 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great Noise Cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is great and a perfect fit for my ear. My only one problem with it is connecting it to my device and keeping it connected. Other than that I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose noise canceling earbuds are what you have come to expect from Bose…Excellence!!! I was on a plane for 4 hours and couldn’t hear the engines, babies crying, or people talking! (If only Bose could create something to prevent kids from kicking your seat I’d buy that too!) These earbuds fit perfectly too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love my Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever! Doesnt fall out of my ear and are definitely noise canceling. I thought the power cut off cuz it blocked out the noise my fan was making..lol..very comfortable to wear. My 1st set of Bose earbuds..I am hooked now.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great I work outside with these 8hrs minimum per day Monday through Friday they fit comfortably and sound is unmatched by any other obviously Bose is number 1 for a reason and continue to show what they can do in a smaller format

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Non stop Connection issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep having the same issue where it shiws the headphone are conextes to my iphone but not sound comes from the headphone. I check the updates on headphones and theyre up to dote. I tried resetting the phone and nothing. This issue keeps happening too often, i had me series I in ears for 4 years and this didn’t happen even once. Upgrading to these series II was the worst decision. If you have the original series of the In Ears DO NOT upgrade to these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great for me. They fit in my ears perfectly even with a little bit of cauliflour ear i have going on. The noise cancelling is perfect for realing focusing in the gym and even when running or bouncing around they never come loose.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Coming from Sony XM4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear all day. ANC is great for outdoors and draining out office noises. No major connectivity issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the soundcore buds were better than these. Both in connection and sound. Ambient and noise cancelation are great but everything else is subpar. Left earbud always has connection issue and you have have to keep putting earbuds back in the case then take them out to reconnect. Turn off and on bluetooth a lit too because they won't always connect. Took an insane amount of time after realease to even have individual connection and it sucks. Definitely not worth the 300 price tag, maybe closer to 200.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Logan.
      Thank you for your feedback. Sorry to hear that you are having some issues with the QC II earbuds. Have you updated the case and the earbuds to their latest firmware? If not, please follow the simple steps here. https://bose.life/44pteh4. This should address the issues you mentioned. If you require further assistance, please get in touch with us here. https://bose.life/3BgUIIU. We would be happy to help.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound, big case.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones with very good noise cancellation to focus and secure/snug fit in the ear. Case is a bit big is the only issue, but great product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Get these and stop waiting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling earbuds you can get on the market not only that you can keep them in your ear for hours and they do not hurt your ears absolutely fantastic performance soundstage sounds fantastic and sound reputation is pretty on par

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Not bad, but not great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and they are comfortable. My only complaint is the “aware” mode automatically suppresses ambient sound thus activates noise cancelling to prevent unwanted noise, however, for lack of a better term… this is disorienting to me. It’s like having noise cancelling activated and deactivated constantly. The Airpod Pros (2nd Gen) have this same feature but you can disable it so “aware” or “transparency” mode is activated without this annoying feature. Just my 2 cents! I went with Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose QC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent . Stays on during my workout. Love noise cancellation on this. Great for traveling on planes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear buds I’ve purchased to date. You can never go wrong with Bose products and Best Buy truly carries a vast array of Bose items. The sound is amazing. You will not be disappointed by these at all

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Obviously the Best Noise Cancelling Ear Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Samsung ear buds and was always complaining about noise cancelling feature. But when I saw that Bose is releasing Quiet comfort earbuds II with Noise Cancelling feature - I jumped onto the opportunity and have been using this for a while now. Have been completely satisfied with the fit and Noise Cancelling feature especially.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound for virtual meetings and music. Battery life was not a problem. Bluetooth connectivity is easy and requires carrying case button engagement to make initial setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Good sound, bad quality control in products

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is probably one of the best there is in terms of in-ear noise cancelling headset. I’ve owned quite a few Bose products and lately there have been some quality control issues in some headphones, one of them being mine where after 1.5 months of owning a pair, the right ear piece died out on me. The noise cancelling works on both ears just fine, but the music is only played at the full frequency at the left and as if it’s muffled at the right piece. The battery life is about the same as all other in ears, and the connectivity is alright, but not AirPods Pro level if you have the iPhone. Overall, very good headphones, just bad quality control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Excellent sound quality but connectivity issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and noise cancelling performance! Trulytop notch. But ie does have some difficulty connecting to devices and staying connected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Boss earbirds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am using this earbirs from 1 year. sound quality, battery timing, noise cancelling is very good and confirable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love These Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced another well known brand with these Bose earbuds. I wish I had done it sooner! The fit and sound quality is amazing, and the Quiet Mode is better than I thought it would be. I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much Much Better Fit Than I Expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST Noise Canceling Earbuds in my opinion. I knew the sound would be fantastic and it is. I'm in NYC and walk along the Westside Highway and am able to block out cars, trucks, high winds and conversations. However, before pulling the trigger and buying this, the FIT worried me A LOT. I was able to customize a great secure fit. Thank you Bose. Note: I have never been able to wear any earbud as they all would fall out of my ears when I'm sitting still. For those reviews complaining about hissing or using the earbuds independently, please download the Bose app and update the firmware. You'll be pleasantly pleased because I nwver heard any hissing and I CAN use my earbuds independently and charge them independently also. The voice call quality is great for me but those calling me hear a ton of noise around me. If you are (like me) wanting a great noise canceling headset to drown out the world ... don't hesitate getting this. If you have to be on calls then Plantronics Voyager is hands down the best for calls.

    I would recommend this to a friend