Customer Ratings & Reviews
- Model:
- 870730-0010
- |
- SKU:
- 6512575
Customer reviews
Rating 4.3 out of 5 stars with 4181 reviews
(4,181 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Sound is impeccable!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are way better than Jlab! The cost is totally worth it! Noise cancellation, clear sound, and base are fantastic!! So happy with this purchase!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Chefs Kiss!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never, not but Bose again! Long story short. I lost the charging case within 2 months of owning. I called Bose To see if I could just purchase and they sent brand new set. Earbuds and case with no charge. Even sent a return label for me to send my original buds back. No questions asked. I know Apple has the find me tracking. But I once lost the airpod covers the little rubbing pod covers and they made me buy a whole new set just for 2 little things. Also this sounds is very Bose! Great noise Cancellation. But the Customer Service Chef Kiss!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound, less than great fit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Bose buds in some form for a long time. This version has the great sound quality that I love about Bose but the buds are not as user friendly as previous models. The fit for me is unpredictable. Sometimes they fit snuggly and other times they fall out without warning. The sound occasionally clicks on/ off for no reason. When the fit is on point, these are great. If it’s not a good day, I am catching buds as they fall out of my ears. I have tried all the various sizes of adaptive rubber pieces they provide.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
Halfway there
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great for noise cancellation but aware mode is horrible. These are the worse for aware mode which in my opinion is needed in the earbuds form factor. These are ugly, no wireless charging, the wings do not help it stay in ear for some reason, just all bad. Also disconnects from device out of the blue so have to reconnect often.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not fully satisfied with the aware mode and fit of the QuietComfort Earbuds II.
If you are also experiencing connectivity issue, please try to reset the earbuds, following these steps: https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000OydAFAAZ&articleId=ka08c000001brKVAAY
If you need further assistance or have any questions, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
- Pros mentioned:Comfort, Sound quality
Rated 3 out of 5 stars
Great for music, terrible for conversation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality when listening to music is excellent, just as I would expect from Bose. It has great noise cancellation for listening. The fit with snug and comfortable. The ambient noise picked up when having a conversation with another caller was terrible. Everyone I talked with complained. I was looking for an all-around earbud, but these are music specific. It's a great choice if listening to music is your primary use.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there,
I'm happy that you're enjoying the great sound quality and noise cancelling of the earbuds. We aimed to make sure they have a very customizable and comfortable fit. Though I'm surprised you're having trouble with the mic pick up, and would recommend making sure they are orientated correctly. Our guide here https://bose.life/45qwHfS can help with mic pick up, or contact us https://bose.life/contact for further help.
Nic - Bose Customer Support
Rated 4 out of 5 stars
Bose Quiet Comfort II buds: Good? Great?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ahh, the Bose Quiet Comfort II buds. I'm listening to them as I write this review. A little back story, I own the Bose Sport Earbuds and the original Bose QC Earbuds and have used the 1st gen QC exclusively for the last 6 months. I feel when it comes to the QC II earbuds there are some tradeoffs. The Bose QC II buds are smaller with a smaller case and better battery life overall. The active noise cancellation is certainly more advanced than the previous generation. The quality for voice calls is also slightly improved. When it comes to the sound quality while listening to music it's excellent for sure, but I'm not sure it's an improvement. I've listened to music across all genres on all three (Sport, QC Gen 1, QC II) to compare, I let other family members do the same to get their opinion. Everyone had a similar opinion, that the QC II sounded excellent, maybe even slightly enhanced bass over the other two offerings, but that it wasn't necessarily "better" in sound as compared to the 1st gen QC buds. Even it seems the QC II buds had a slightly lower maximum volume than the 1st gen QC buds. It's not a deal breaker, as they are truly amazing ANC and sound quality in a smaller package. A few design gripes in regard to the QC II: I miss the multi light battery monitor on the case. The QC II has only one light. The case lid on the QC 2 has no latch and is very easy to open. This may be a plus for some people, but I can see it could lead to the case opening unintentionally. The question many people will have is: Should I upgrade from my 1st gen QC buds? It's not a simple answer. It really depends on what you are looking for. You want improved battery life, better ANC, and a smaller form factor? Then sure why not. Are you chasing a better sound experience? Stick with the 1st gen QC buds or see if you can test them for yourself as I don't think you will find these to be superior in that regard. In the end 4 stars because I had very high expectations.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's great to see that you're enjoying the noise cancellation, and sound from the earbuds. An finding them an improvement over the previous QC earbuds.
We can see you're concerned about there being no battery indicator on the case, there are two lights for battery status available. There is one inside the case for the earbuds battery level, and the second is on the outside above the Bose logo for the case battery. The user guide here https://bose.life/3dLlUXB from page 32 will go over the battery of the earbuds and case, with page 37 showing the charging case indicator light.
We of course value feedback, and we'd love for you to reach out to us directly https://bose.life/38DNELy to take your feedback.
Nic - Bose Customer Support
- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Quality Earbuds from Bose
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with state-of-the-art sound as one would expect from Bose. I use these daily while when working out. The earbuds stay in place when I am doing weights or running. You will not regret this purchase.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
ANC King
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from Air Pods Pro and using AirPods 3. The noise cancellation and sound is far superior to both. Bose should have added wireless charging. Call quality is mediocre.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re excellent! They sound great, feel great, and also have great battery life! Definitely recommend for someone who’s looking for a pair of wireless earbuds!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Breathtaking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a total Bose gal (even my SUV has Bose speakers) and I have owned about every pair or Bose buds/headsets, and these are my fave so far. Quality of sound, compact, comfortable and thenoise canceling is amazing!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Best on the market!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great fit, sound, and top of the line noise cancellation. I have to pair them to my phone often, however. These are the only ones that keep disconnecting from the Bluetooth. It’s inconvenient but manageable.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
BOSE 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and fits well in ear, does fall out or get loose. Touch controls are a bit touchy, but work well overall. Blocks outside noises well except for louder noises like a motor. Battery life is about 6 hours. Charges quickly.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great set of headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing set of headphones. Very good sound quality and amazing noise canceling, battery life is very decent. Carrying cases, lightweight and easy for travel. Bluetooth connection is strong and stable. Various adjustments in the Bose headphones app.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, these are extremely comfortable, and noise cancelling is the beat i have ever experiemced with earbuds (and i have tried 2 different models of Sony buds and 4 different Jabras). Definitely recommend, they are worth the price in every way.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Best Noise cancelling headphones, but!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the tire of my review says, these are "in my opinion" the best noise cancelling headphones out there. Overall the sound quality when listening to music, or watching movies is impeccable. The real and only setback of these headphones is on the mic quality. In a quiet environment they performed ok. In a noisy environment the mic was bad. The people on the other line could never hear me, and i often had to just disconnect the headphones. For the money, i think the mic should be far better than that.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Awesome sound and comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say 4.5 stars. The noise cancelation features works well but not as good as i would like. Sound quality and power usage are awesome. I upgraded from the previous version and find these more comfortable. Overall great product.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose earbuds are very good. I’m impressed with the way the stay in my ears and the sound quality is superb.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend Rated 5 out of 5 stars
Bose is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first set of Bose earbuds. I can say they are my new go to pair. I have always been an Apple girl but I am hooked on these.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great Bose
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Bose. Great price for a great quality earbud. I have to find the correct earbud cover so they stay in my ear, but mostly comfy.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing buds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad loves these. He works in very loud environments yet the sound from these is still crystal clear, and they are also very comfortable.
I would recommend this to a friend











