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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved the sound quality and the noise canceling feature. Clear sound. Loved them!!! The down side was that they didn’t always play nicely with my Apple phone. This tended to exasperate whomever was on the other end of the call. If you need them for conversation- no. If you want them for music, absolutely yes.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! They fit great in the ears so much better than most of the others, the sound is amazing and the noise canceling is the best part. Love these

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these over a year and can't complain good sound quality and stay in my ear very well

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Quality Earbuds from Bose

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with state-of-the-art sound as one would expect from Bose. I use these daily while when working out. The earbuds stay in place when I am doing weights or running. You will not regret this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Halfway there

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great for noise cancellation but aware mode is horrible. These are the worse for aware mode which in my opinion is needed in the earbuds form factor. These are ugly, no wireless charging, the wings do not help it stay in ear for some reason, just all bad. Also disconnects from device out of the blue so have to reconnect often.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds they have a really good charge on them and they dont hurt my ears like normal ear buds do and they are very comfortable to use

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    BOSE 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and fits well in ear, does fall out or get loose. Touch controls are a bit touchy, but work well overall. Blocks outside noises well except for louder noises like a motor. Battery life is about 6 hours. Charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sound is impeccable!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way better than Jlab! The cost is totally worth it! Noise cancellation, clear sound, and base are fantastic!! So happy with this purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best on the market!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great fit, sound, and top of the line noise cancellation. I have to pair them to my phone often, however. These are the only ones that keep disconnecting from the Bluetooth. It’s inconvenient but manageable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great set of headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing set of headphones. Very good sound quality and amazing noise canceling, battery life is very decent. Carrying cases, lightweight and easy for travel. Bluetooth connection is strong and stable. Various adjustments in the Bose headphones app.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, these are extremely comfortable, and noise cancelling is the beat i have ever experiemced with earbuds (and i have tried 2 different models of Sony buds and 4 different Jabras). Definitely recommend, they are worth the price in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Breathtaking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a total Bose gal (even my SUV has Bose speakers) and I have owned about every pair or Bose buds/headsets, and these are my fave so far. Quality of sound, compact, comfortable and thenoise canceling is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Chefs Kiss!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never, not but Bose again! Long story short. I lost the charging case within 2 months of owning. I called Bose To see if I could just purchase and they sent brand new set. Earbuds and case with no charge. Even sent a return label for me to send my original buds back. No questions asked. I know Apple has the find me tracking. But I once lost the airpod covers the little rubbing pod covers and they made me buy a whole new set just for 2 little things. Also this sounds is very Bose! Great noise Cancellation. But the Customer Service Chef Kiss!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Noise cancelling headphones, but!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the tire of my review says, these are "in my opinion" the best noise cancelling headphones out there. Overall the sound quality when listening to music, or watching movies is impeccable. The real and only setback of these headphones is on the mic quality. In a quiet environment they performed ok. In a noisy environment the mic was bad. The people on the other line could never hear me, and i often had to just disconnect the headphones. For the money, i think the mic should be far better than that.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome sound and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say 4.5 stars. The noise cancelation features works well but not as good as i would like. Sound quality and power usage are awesome. I upgraded from the previous version and find these more comfortable. Overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re excellent! They sound great, feel great, and also have great battery life! Definitely recommend for someone who’s looking for a pair of wireless earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose earbuds are very good. I’m impressed with the way the stay in my ears and the sound quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great bass!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort with great sound and a lot of bass. Use this during workout and they don't bother or hurt my ears like others.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several in ear headphones in the past, but returned them because they were not secure. These remain secure and I'm very happy with them. Noise attenuation is excellent and sound quality is excellent, including base. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    I LOVE BOSE FROM JMK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Earbuds the sound is Excellent and the Bass I the Bass sound and the quality this my second pair from Bose and I still the previ ok us pair the black color this I chose the Stone Wash color if u purchase any choose BOSE

    I would recommend this to a friend