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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,187 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Noise cancelling headphones, but!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the tire of my review says, these are "in my opinion" the best noise cancelling headphones out there. Overall the sound quality when listening to music, or watching movies is impeccable. The real and only setback of these headphones is on the mic quality. In a quiet environment they performed ok. In a noisy environment the mic was bad. The people on the other line could never hear me, and i often had to just disconnect the headphones. For the money, i think the mic should be far better than that.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome sound and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say 4.5 stars. The noise cancelation features works well but not as good as i would like. Sound quality and power usage are awesome. I upgraded from the previous version and find these more comfortable. Overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several in ear headphones in the past, but returned them because they were not secure. These remain secure and I'm very happy with them. Noise attenuation is excellent and sound quality is excellent, including base. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Breathtaking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a total Bose gal (even my SUV has Bose speakers) and I have owned about every pair or Bose buds/headsets, and these are my fave so far. Quality of sound, compact, comfortable and thenoise canceling is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose QC 2 earbuds.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation provides a serene listening experience. My go to for airplanes and public transit. Lasts for hours and charges many times over.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great bass!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort with great sound and a lot of bass. Use this during workout and they don't bother or hurt my ears like others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last longer than you would ever expect and the sound quality is phenomenal! Depth behind the speakers will impress anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic ANC Capabilities

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have awesome ANC capabilities. The sound is pretty good but could be better at this price point. The build quality between the earbuds and case are top notch and the earbuds feel and look great. However, I returned these because I prefer sound quality and volume over active noise cancelation and replaced them with the Sennheiser Momentum 3. If you're looking to buy earbuds with the best active noise cancellation capabilities and don't care as much about sound quality and volume, then buy these earbuds or the Apple Airpod Pro 2.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Halfway there

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great for noise cancellation but aware mode is horrible. These are the worse for aware mode which in my opinion is needed in the earbuds form factor. These are ugly, no wireless charging, the wings do not help it stay in ear for some reason, just all bad. Also disconnects from device out of the blue so have to reconnect often.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose earbuds are very good. I’m impressed with the way the stay in my ears and the sound quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great pair of earbuds!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of earbuds. They sound really good and stay in your ears while running or working out.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    I LOVE BOSE FROM JMK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Earbuds the sound is Excellent and the Bass I the Bass sound and the quality this my second pair from Bose and I still the previ ok us pair the black color this I chose the Stone Wash color if u purchase any choose BOSE

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality I’ve owned. Noise canceling really works!!!! Cancels out all my mowers and noise when doing yard work. Battery life is great also

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Made me a believer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never been a fan of earbuds, but these surprised me. They are well designed and there is very good reason to spend the extra $$ to get these. I am very happy with the purchase. Short charging cycles, long battery life, and they stay in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Surprisingly Awesome

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing Fit and Amazing Sound! I originally was gonna get the over the ear version of these, but these work out better for working out and being at work.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! These headphones are amazing!!! I’ve always had AirPods and would have kept them other than the fact I just wanted a different color. I have Bose products in my home and car so I decided to try them. First the BASS!! Sound!! Simply amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! They fit great in the ears so much better than most of the others, the sound is amazing and the noise canceling is the best part. Love these

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these more than the Sony earbuds. Comfortable and the anc is excellent + sound quality that hits hard ! My only complaint is that you must have both in to listen to them. Why can’t I only place one in my ear and enjoy ?

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose Fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a long time Bose owner, all the way back to my 901’s! The sound is incredible and the fit is perfect! I held out on earbuds not knowing if they would stay in my ear, but these are comfortable and I even forget I have them on when exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Samsung user

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good. They are kinda bigger than i want. They have great range. They dont connect that fast to Samsung products.

    No, I would not recommend this to a friend