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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,181 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best wireless in ear headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have owned as far as the sound quality and fitment. I only wish they had a battery percentage somewhere for the case

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good quality. They stay in my ear pretty well. I just can't figure out how to get the sleeves on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Always love Bose products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound and comfortable, love the noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding with decent full bass. ANC works great. Works with both Apple and Android, but do sound better with Apple and Apple Music. Transparency isnt bad, but Apple Airpods Pro 2 are better as well as Samsung Galaxy Buds 2 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound and noise canceling. The only issue is I do have connectivity problems with iPhone pretty frequently but it’s not a huge deal. Side note, Vampire is the best song of the decade

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Get a pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds ive ever owned. Im blown away every single time I use them. I would recommend these to anyone that has a smartphone. They are so comfortable that I commonly forget they are even in.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    So much pomise, then new firmware happened

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great for the first few days - great noise cancellation, excellent sound, and comfortable. Then, there was a forced firmware update (there's no way to prevent these updates). Returned them two days later. Suddenly, the earbuds could no longer reliably connect to the app. It worked fine when first out of the case, but within five minute, the app did not know the buds existed. The ANC was also degraded. During quiet sections of music, there was now an audible hiss. I exchanged them and the same thing happened when the firmware was updated on the replacements. Read several reports online of similar issues. Guess I'll stick with their biggest competitor. For the price, I expected so much more.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey,

      It's really great that you were enjoying the noise cancellation, sound quality, and comfort of these earbuds. I'm sorry that you're facing some issues with the connectivity and ANC since the last firmware update. We'd love to gather some further information as to what exactly is happening with your earbuds. Please reach out to our customer support for assistance - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones in the market. I use them to the gym and they work amazing. Instant connection, great noise cancellation, and great fit. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value that lasts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and wonderful quality. Bought these over two years ago and they still have wonderful sound quality and the noise cancelling is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear piece but can be pricey. The outaide noise cancelation is good. If it were a bit discounted it would be a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I’m happy with it so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning the product. The noise cancellation is fantastic. The battery % is still challenging to me. When I open the app, it doesn’t always give me the percentage. I’m use to AirPod that display on my iPhone as soon as I opened the case with the phone open.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality that you can feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely incredible, really cancels the loud noises around me when I'm traveling in public transportation, also the sound quality is great too, you can also adjust em to your liking through the app!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing quality and easy to use. i was shockingly amazed at how well they stay in ear during all sorts of activities. highly recommend these for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great for movie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, fit is excellent and sound quality is superior. Now having a phone conversation is lower sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Noise Cancelling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as noise cancelling, I have tested many different ones and they are by far the best I have ever tried. They beat the iPods. The only complaint is for great noise canceling you have to give up some bells and whistles like dual connection and finding them if lost. But even lacking that I would buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional Noise-Canceling Performance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Bose QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones in Triple Black for my boyfriend, and he absolutely adores them. What impressed us the most was how quickly Bose replaced our initial defective pair, which had issues holding a charge. Since receiving the replacement, these headphones have been nothing short of amazing. We understand that occasional defects can occur during the manufacturing process, but we truly appreciated Bose's responsiveness and their available manufacturer warranty. The noise-canceling capabilities are simply outstanding. Overall, we are extremely satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation and the battery lasts forever!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Quality! Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my 3rd set of Bose Earbuds, only due to misplacing them, and I can't recommend them enough. The battery life is excellent and the quality is superb especially for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great pair of earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They don’t make my ears hurt and the sound is great. I love the noise cancellation. They also stay in my ears really well. The Bose app that also comes with it is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Pricey for the issues it has

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good the look is there.but sadly ut has to many connectivity issues.went online fornthe reciews and all across the board people are reporting about its connectivity issues.i would recommend beats pro but those dont last.ill come back to reviewing this item at a later date.

    No, I would not recommend this to a friend