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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 4,181 reviews
  • Rated 4 out of 5 stars

    Very good sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty expensive but excellent sound quality and bass Comes with various ear prices for maximum comfort

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Buy them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not much to say about these earbuds. They’re the best fitting and best sounding earbuds that I’ve tried. I’ve done Sony, Apple Pro, Beats and more. These are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the most comfortable earbuds, with exception sound quality. Easy to pair with almost any device, and the voice quality in calls is crisp. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones when you can't wear over ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading from my seeing linkbuds and wanted to try something new. These buds are perfect for wearing in public when you want to be alone. The isolation allows you to wear them even when in noisy environments. If i had one critique it is that they are asking uncomfortable water prolonged use. Other than that, they sound great and the passthrough is very natural

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BOSE is Top Notch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BOSE earbuds definitely outperform my AirPods Pro! The richness in the music is amazing! Easy to use! Comfortable in the ears!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t live without my Bose earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing. They have phenomenal sound quality. When I’m in the gym it’s just my music and my workout. Who ever doesn’t own a pair needs to jump on the Bose Train. They are missing out! I dropped my case and it broke. I ran to Best Buy to get another pair with the quickness. Even though they were not on sale. I still had to have them.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews said the sound quality was mediocre, i say the bass is punchy, and the volume is super loud. Also, the best ANC in the business. 9/10 product. Only downside is the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointing quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the rare occasion that they connect, and then stay connected, they work and sound great. They connect to my phone and stay working about 10% of the time. When I take them out of the charging case and put them in my ears they power up, tell me they’re connected at 100% battery power and then promptly disconnect. I have to completely replace remove them and uninstall from the Bose app and then reconnect. I do that several times and either give up and use my AirPods or they sometimes connect. The only reason they are not a one star is my wife’s work great for her.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello James and thank you for you review, We are glad to hear you are enjoying the great sound of your Bose QuietComfort earbuds II.
      Here are a few steps you can try if these issues persist for you https://bose.life/3XznEab


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried AirPods Pro’s, and those never stayed in my ear well. The ability to use different stability band options really helped these to stay in place, and the sound is great. Sounds much better than any other earbuds I’ve owned in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality # 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are awesome. They are comfortable and easy to use and they have amazing sound. I am a huge Bose fan and would recommend these to everyone I know.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for when on the bus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how nice the sound quality as well as the fit is though it can be better as there are times when it feels as if it will fall out. The sound cancellation is spot on and greatly reduces how noise the bus is while still allowing some sound in as to avoid missing the stops. That said the noise cancellation still needs some work as it will pick up weird sounds at times and can still be rather noisy in some places.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, fits perfect in your ear ideal to workout blocking the noise of the rest of the gym. Bose sound is perhaps one of the best in small audio devises like this one

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, and they fit very well. The battery does not last very long but they are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Terrible Bluetooth connectivity

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Bluetooth connectivity sucks big time. This Bose earbuds are the worst set we have purchased. Sound quality is good. Buy Sony instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best ear buds on the market by far

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably amazing!! Bass is way better that i thought possible with buds. Also the noise cancelation is super

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose quiet comforts 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from the Bose quiet comfort 1s smaller case and great sound. My only complaint is after a few hours they can get uncomfortable from their size. ANC works great better than AirPods Pro. Also don’t know if it’s because I use only the right one while driving after 5 months of usage they get off sync and sounds like they’re slightly off from each other in sound like an echo but putting them in the case fixes it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones, app

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, fast charging. Convenient case. The setting are easy to understand and can make your own sound settings and label them. The app on your phone could be a little bit better. I’ve had problems with the app not finding the headphones and I would have to reconnect to my phone but other than that a perfect buy

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall, they fit perfectly in to my ear, did not fall off while working out. The sound was great.i would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome environment noise control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, I’m a huge fan of Bose. Secondly, the noise level adjustments on these earbuds are fantastic. Feels like you’re in your own world! And the battery life is awesome for how I use mine. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    They sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. When the sound dampening kicks in, it seems like it creates pressure in my ears. They fit great, even at the gym they dont move.

    I would recommend this to a friend