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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4184 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,184 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've ever used, of course they are BOSE. BOSE manufactures some of the finest high quality sound systems made, they absolutely can't be beat. These buds simply amaze me, we have open concept living, and when someone is cooking and talking around you and you are trying to watch TV and can't hear, you can pop these buds in and the Noise Cancellation will filter all that background clutter out, so good in fact when it's time to gather my wife has to come punch me in the shoulder to get my attention.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling, very stable inside the ears, they are very comfortable but can get uncomfortable after about 2.5-3 hours. Sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great with sound, quality, and fit. Does not come out of ear during workouts like so many other brands. Cannot beat the sound.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Charging issue with case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd pair of BOSE earbuds that we have purchased and have loved them. But for some reason the 2nd gen pair has suddenly stopped charging the right ear bud in case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great Sound & ANC, terrible Android connectivity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Bose delivers on Sound and ANC. Surprisingly for a $300 pair of headphones, there seems to be issues with connectivity and/or the Android App which I didn't have the time to troubleshoot. It says on the back of the box that it's made for iPhone and that it 'works with Android'. I have a Samsung S20+. For the price, I shoudn't have these issues with a brand new headset. I returned the unit within an hour of owning it. I'll be sticking with my old Bose Quiet Comfort 35 headset for now.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Clif,

      We're pleased that you enjoyed the sound quality and ANC. I'm sorry that you faced some difficulty when connecting your earbuds to your Samsung S20+. It would have been great to have the opportunity to go through some troubleshooting, as this isn't expected. If you do still have the product, please follow the steps here for problems connecting - https://bose.life/3AVJadE.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality that you can feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely incredible, really cancels the loud noises around me when I'm traveling in public transportation, also the sound quality is great too, you can also adjust em to your liking through the app!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bluetooth ear plugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very confortable and have very good quality noise canceling the best I ever buy, but the only thing I don't like is that I can't use the left side alone, other than that I'm happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Unbelievable noise cancelling.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these primarily for the NC and it does not disappoint. By far the best I've experienced in earbuds, the NC rivals that of my over ear QuietComfort 35 II. They are also incredibly comfortable and secure in ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Clear calls and very good music.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the most comfortable wireless earbuds I’ve ever owned. Crystal clear calls and very good music. The noise cancellation is in my humble opinion better than the other guys.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Earbuds have awesome noise cancellation. They are easy to set-up, and work very good with the Apple iPhone. They are a little more expensive but worth the money. The battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose never fails

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say Bose knocks it out the park again with their sleek design industry leading noise cancellation and beautiful well balanced sound. My grandmother introduced me to Bose when I was just 13 years old and I’ve been a solid customer for over 10 years now and I now own 12 products by Bose they’re the best at what they do and you won’t be disappointed. With the EQ option you can bring your music to your linking bringing you more life like sound and that’s also special thanks to their amazing technology custom tunes the sound to your ear canal

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Maybe the Best....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried them all, Bose are right at the too in terms of sound, easy connectivity, and ease of use. TBH, these are the top end So much better than Apple pods, especially fit. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! They are comfortable and I wear them primarily to put me to sleep and the sound quality is great. I don’t usually make it past two songs.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, user friendly app for EQ settings , connected to devices with no trouble, snug feel in ears, very responive touch controls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Terrible Bluetooth connectivity

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Bluetooth connectivity sucks big time. This Bose earbuds are the worst set we have purchased. Sound quality is good. Buy Sony instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose is better than AirPods Pro, but AirPods more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling buds on the market indeed. Sounds crystal clear compared to the AirPods Pro. Although they got rid of the hook, I still experienced ear fatigue due to the size. I went back to the AirPods Pro for functional use. The Bose require gloves off to sense my fingers, whereas the AirPods Pro can respond to thick gloves. I also have the Bose QC35ii which are amazing , so I did without the Bose buds ii

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Hear to believe!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these produce a very dynamic and quite textured sound, it also has generous but controlled bass kick and a soundstage that is excellent with different music genres.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best ear buds you’ll buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise cancellation ear buds I’ve ever bought. They truly live up to their name “Quiet Comfort”. They are easy to use and extremely comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and light weight. Bass is top

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Ease of use and compact case… ear buds fit nice and snug and comes with different size fittings.

    I would recommend this to a friend