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Customer Ratings & Reviews

Your price for this item is $111.99
Clearance
The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,181 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Clear Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use and not hurting to the ears. Sound very clear with clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them, definitely one of the best sounding ear buds, using the bose app kind of sucks tho. sometimes its glitchy to connect it and mess around with the settings - but once you set it he settings you can leave it alone and it remembers it when you connect to something else.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Loyalty to quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a Huge upgrade from the previous style and build. I will continue to stick with Bose because they have the most comfortable fit for me on the market and ive tried them all.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit

    Rated 5 out of 5 stars

    Good bass, great look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones stay on your ear at all time and the bass really kicks. I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones i ever had sounds good in ear. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great quality, fits well! nice earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, sounds great, looks great, and i love the earbuds. i have the headphones from bose, and this one is another hit from bose!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is fantastic, battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earpods with Noise-Cancelling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Bose products, and each time I buy a new model of earpods, the quality is better each time. Bose makes the best sound producing earpods with exceptional noise-cancelling capabilities. My only complaint with their latest model is that they don't seem to fit as nicely as the previous model, but the overall sound quality makes up for the difference in fitment.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    So much better than Apple Air Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo much better than Apple Airpods. Better quality sound, fit better in the ear and a far superior mic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound and super comfortable Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity
    Best Buy Employee

    Rated 3 out of 5 stars

    Great when they work

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bose sound, good noise canceling option but the app makes the experience awful. Constantly inconsistent ear bud connections. Requiring uninstall reinstallation of the app.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm glad that you are enjoying the sound quality and noise cancellation of the QC earbuds II. For connection issues, you can find Bluetooth related suggestions here: bose.life/3RItZOt. Should you need any further assistance, please reach out to our technical support team who will be more than happy to assist you: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fit and sound. Easy to connect and they look good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality sound fast to connect, the battery last

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    King returns

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC is the best. Even it's much quieter than Apple Airpods Pro 2. Bass become richer. Bass and ANC is the king in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing only issue that i have with this bose is they don’t stay in the ear. I got this to replace my AirPods pro. Sound quality between the two is definitely noticeable Bose is superior. Noise canceling is waaaaay better on Bose and love it especially since i work around a lot of noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect balance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the best headphones I have ever owned. The sound quality and bass makes you feel like your in the recording studio with the artist. I used them at work every day and battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Constant connection problems

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these headphones is incredible, but its about the only good thing about them. The connecting issues are HORRIBLE. I have an iphone 13 pro max and these things do not like to connect what so ever. Sometimes only one headphone will connect, other times neither one of them will connect and it will take me 30-60 minutes of trouble shooting to try to get them connected again. My husband also has the exact same issues i have, so i know its not just mine. Honestly, wish i wouldve just stuck to airpods.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Sheila, It's great to hear that you enjoy the sound quality of the QC earbuds II. If you are struggling with Bluetooth connection to your iPhone, we do have many troubleshooting suggestions that can be found on our product support website here: bose.life/3RItZOt. Should you need any further assistance, please reach out to our technical support team who will be more than happy to assist you: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Headphone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected! High quality and very comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable in my ears. Noise cancellation amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent product. They're worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable. The sound quality is superb, and the noise cancellation is excellent.

    I would recommend this to a friend