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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,181 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Too much touch features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way they perform, fits comfortable in the ear. But I wear a hoodie on my job side and it touches my ear very often massing up with the headphones. Since they got bunch of touch sensors on them . This is the only part that I didn’t like it .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Unbalanced experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awesome, but.... The mic is nowhere near the same quality and the app to control the "modes" and the noise canceling level is very finicky. I have to open the app every time i use the headphones to even get the noise canceling level i want to go into effect. I think its pretty stupid that you have to manually select your prefered mode with whatever settings you had set up prior. Especially after already selecting an option to "remember your modes". The quality of life with the software and the customization with the headphones is the only reason for the 3 stars. Outside of that the headphones spund quality is awesome.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Gavin,

      It's great that you love the sound quality of the earbuds. You can switch the modes on the earbuds themselves without needing to open the app, you can press and hold on either earbud to switch the mode. Our guide here https://bose.life/3rfNR0F also has more information on using the modes.

      I can see you mention the mic quality not being as you expect, and I am surprised by this. I'd recommend trying out steps here https://bose.life/44TJ2I1 for help with the mic quality. If you do need further help after trying the steps, then of course please reach out https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Terrific sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific sound quality. Much lighter and smaller profile than the first generation of QC buds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ANC avaiable. Comfortable to wear for hours. Love these buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is truly amazing. I felt like I was in my own world at the gym with the noise cancelation. The only thing that I didnt like was they fell out of my ears. That would the only reason I didn't give them a 5 star

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever had. Great sound, great noise cancelling. Comfortable and sexy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 in every aspect. Super comfortable, good battery life, awesome sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well and sounds great! I’m glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purschased the Bose qc buds 1 last year and loved the sound. The only issue is they started hurting my ears after a period of use. I got these and love the slimmed down design. They feel so much better in my ears. The noise canceling is an upgrade as well from the gen 1. The sound is still the great Bose sound. The only complaint I have so far is the case. The gen 1 case was so much better with the lid lock mechanism. Overall I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Amazing noise cancelling horrible case

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling and sound were absolutely amazing, you could tune out the whole world without busting your eardrums. My major complaint was the case. It’s made out of this very weak plastic and the part that connects the case to the lid is very flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised by the great sound of music from this product and they are very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product i love the sound and the bass is amazing and nc is 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great fit!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite pair of earbuds so far!! They don’t fall out and the sound is AMAZING!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality & Comfort At It's Best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones. I got myself a pair and my wife ended up liking them also. We got her a pair too. Great sound quality and comfortable to wear for extended periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best in the business, the sound is excellent and they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound .. very comfortable.. one of the best headphones I have ever bought

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds i have ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these are amazing. And the sound is just as amazing. They are very comfortable also.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity, noise canceling, so much more comfortable than my Galaxy buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    worth upgrading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improves on the already great sound of the first edition, and stays in the ears better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and a great feel.Would recommend to anyone looking for something like this.

    I would recommend this to a friend