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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,181 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    This is insane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product the sound is really good the price is a little high but if you can go for it

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing fits great in my ear doesn’t come out

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product would recommend. Battery and sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Earbuds to rule them all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, sound and battery life. Would buy again and again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    Small and Compact compared to prior version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QuietComfort Earbuds II are ok but if you have the first generation of the QuietComfort Earbuds, I cannot say it is much of an upgrade. I wish the tips were longer similar to the AirPods as they are hard to handle if you have large hands. I do appreciate the smaller case as it is definitely pocket friendly and battery life is great. The fit is different but comfortable. I am bigger fan of the first generation ear tips as they feel better in my ear. The noise cancellation is more advance and definitely blocks out sound.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, glad to hear you're enjoying the new QC Earbuds II! The QC Earbuds II offers a new approach to comfort, including various sizes of ear tips and new stability bands, so be sure to try them all to find your perfect fit. Also, check out the fit guide at https://bose.life/3KVxtrs. I'm pleased you're a fan of the new ActiveSense technology to help noise-cancellation adapt to your surroundings. Reach out to us at https://bose.life/38Q1vZs if you require further assistance so we can help! Sam - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Superb change from the first two rounds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, design, and battery life that's all I'm asking for.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fits well, great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, great sound quality. Excellent to listen to music, worth it if you get it on a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound Bad Durability

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently went from having Beats Solo 3 Wireless headphones to wireless earbuds and it has been a different transition to get used to. You definitely get bose quality sound but this product needs more work. I felt that at $299 the charging case felt extremely cheap it was lightweight and actually broke without even having them for 24 hours. I accidently dropped them out of my pocket and snapped in half. They felt clunky and were not too comfortable after working with them for hours. I am very let down about this Bose product as I have many others and this one misses the mark.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you are enjoying the Bose sound quality from the QC earbuds II. We truly appreciate your feedback on the headphones, should you need any assistance with ordering replacements, seeking troubleshooting or service. You are welcome to contact our technical support team, who will be more than happy to assist you. You can find their contact information here: https://bose.life/3K9caUU.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Stupendous product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Great music quality, comfortable and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds, very comfortable and the sound quality is exceptionally prefect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish they had a find my feature. They were moderately comfortable with alright noise cancellation. Lost them after a few weeks at a friends house. If they had a find my feature id still have them. AirPod pros are better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, súper contable, I recommend it to everyone love gread base, awsome for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ear buds I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and the noise cancelling feature is great. Easy to set up and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is fantastic. I wear them when I am practicing my golf and they stay in place with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wasn’t impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t stay in my ear and it wouldn’t stay connected to my iPhone. When I would get a call, people said I sound muffled. When I listened to music, it sounded great. I took them back.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Tonya,

      I'm glad you liked the great sound from them, and while I understand you've returned them. If you decide to try them again, please follow the steps here https://bose.life/3OKrIAP for help with them disconnecting, and here https://bose.life/45qwHfS for help with the mic quality. Or contact us https://bose.life/contact for further help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product I would recommend this earbud to anyone very clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds. The adjustable hear thru is great. The sound quality is good. I had some issues with them cutting out when I was running but i figured out that it was a fit issue. They perform well for calls. My biggest knock is the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, great noise cancelling futures. It comes with additional ear pice sets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve not had the opportunity to test them out on a flight, but I think the noise cancelling feature will work well. I bought these to replace a pair of lost AirPods, and I like these much better. The blue color is really nice too, rather than plain old white. The battery life isn’t as good as the airpods from what I can tell so far, though. I’ll update if I have problems, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy as I am prone to losing them and for the cost, I figured it was better to buy cheap. My cheap pair quit charging and after hearing my son's QC Earbuds, I decided to buy a pair as the Earbuds II were on sale. It was worth the purchase. They sound fantastic. The noise cancelling is top notch (almost to the point of being disorienting, but there is an option to change the level). It is worth the purchase.

    I would recommend this to a friend