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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,183 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound & noise canceling phone not good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling when playing music but phone call audio is not as good. These ears buds bluetooth is hard to connect and keep connected. I'm thinking about returning them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's great to hear you like the Sound and noise-cancelling of the earbuds. You can find guidance here to ensure great audio on calls https://bose.life/3LnixmB
      It is unusual to hear that these buds won't stay connected to Bluetooth. You can find guidance here https://bose.life/40SF7JB to ensure a great Bluetooth connection.
      Thanks
      Matt - Bose Customer Service bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE is true BOSS in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product yesterday. After having so many different branded products I can endorse this as the best in the market. Sound quality, usability and optics of this product is truly BOSE level. These are great earbuds for anyone but if you are music lover and appreciate the quality of music these are definitely for you. I can bet that music lovers won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the $$$ if you desire quality earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best pair of earbuds I’ve used. I’ve used AirPods for years and they are great and all. But the comfort, noise cancelling and fit are incomparable. My AirPods would always fall out when running/working out but these allow for precision fit with two points of contact with your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased several different brands of ear buds over the past few years. Apple ear pods being my favorite brand!! However, this is my first pair of Bose ear buds and hands down I’m a forever customer. The sound quality, and noise cancelling are unmatched. These are definitely worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable. They don’t fall off like the other brands. Sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ear holes and as a result I have had difficulty finding a good fit with several earbuds. Finally I have found the perfect fit. These Bose earbuds II fit so well that the quiet mode works perfectly - keeping all the gym noise truly quiet. I also love that it works with my iPhone 14 Pro Max's Siri and the touch controls are easy to use. And of course Bose sound is unparalleled. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    J Sutton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and very good sound quality. Battery life is very good. Good product

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort earbuds 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit to my ears,no problem while I’m using it.ANC is number one

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and very comfortable to wear for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding earbuds and very comfortable to wear while going to the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome! Sounds great and are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous ear buds Does cancel noise better than I thought they would. Very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is happy with his new earbuds. The earbuds are comfortable and deliver great music.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ones yet. Great quality. Stays in my ears perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Eases/enhances travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had over the ear noise cancelling for years. Love 'em. reduces the background drone on plane and I found myself less fatigued upon arrival at destinations. Decided to get Noise Cancelling for my wife. She's very happy with reduction of plane drone, no risk to her hair from over-the-head band.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them better than anything I’ve ever had comfortable and fantastic sound with easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Can’t beat the best and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality❤️ and fits perfectly in my ears

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose are pretty good. They have a tendency to lose connection and the touch control is buggy but over all I have enjoyed them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sounds Are Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use light weight. Long battery life and sound are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    New earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great the noise cancelliation is really good and they fit just right and dont fall out

    I would recommend this to a friend