Customer Ratings & Reviews
- Model:
- 870730-0010
- |
- SKU:
- 6512575
Customer reviews
Rating 4.3 out of 5 stars with 4183 reviews
(4,183 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Bose Wins Again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry Apple, but these are better sounding and more comfortable.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Mrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Comfortable. Nice design. Worth it.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound. Fits in ears good even when working out.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound fits in ears i love them. Will purchase from bose again.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great earpods
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise Cancellation is awesome. Sound quality is improved. Easy to use. Fits the ears perfectly.
I would recommend this to a friend Rated 4 out of 5 stars
Almost perfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: *Very comfortable. They don't shove themselves way into your ear canal like other earbuds, which to me is a HUGE plus. *ANC on these is PHENOMINAL. I've had ANC earbuds before, but nothing like these. It heavily dampens low and mid freq noises to the point where you won't hear them. Highs make it through, but at reduced volume. Neutral: *Sound Quality on these is bordering between "okay" and "good". A bit too bass heavy. Cons: *There's a very noticeable white noise/hiss. Persists even if you lessen ANC levels. It's just there, and constant. *Charging case feels pretty flimsy/low quality. *No way to see battery charge level for the case in both the software or physically on the case.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there,
We're glad that you find the earbuds comfortable, and that you find the ANC great. As you're finding the earbuds too heavy on the bass, we'd recommend adjusting the EQ level (https://bose.life/3Rz2ymH) for the earbuds through the Bose Music App.
The noise you're hearing in the background is called the noise floor, and this is normal for this type of audio equipment. It's not always noticeable to everyone, and will generally only be heard in quiet environments and no audio playing.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
5 stars for the sound/NC, 2 stars for the Bose app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best buds I’ve ever used. They put my AirPod pros to shame. I’d give these 5 stars if it weren’t for the Bose app. It’s so bad, I had to knock off a star.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
A+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Sound is great and they stay in. I wear them while boxing.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best version of Bose yet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always love the Bose brand. My brother gave me a set of sound canceling headphones back in 2018. From headphones to Bluetooth speakers, My love for the brand grew. I mention this brand to friends and family to have, so I can share something my brother gave to me. I also gave my original quiet comforts to my girlfriend, and she loves them!
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
AMAZING!!!! MUST BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Bose earbuds are AMAZING!! I got them for my fiancé and he loved them!! The sound quality, battery lasts, the fitting love how small they are. they don’t slip at all, Most earbuds do. I know they’re a bit expensive but it’s worth every penny. ITS A MUST BUT!!!
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Lightweight and excellent sound!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent earphones, best quality for listening and enjoying music and videos. For calls they work OK I wouldn’t rate them the best, but definitely are passable. If you’re looking for something very comfortable and lightweight with top-notch music listening quality these are your earbuds!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is amazing, very comfortable as well
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great new gym headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sounding headphones with excellent sound cancellation. Only knocks preventing it from 5 stars are some stability issues in ear while working out and occasional phone connections issues.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were just what we were looking for. They fit well and were easy to connect to the phone. The sound was very good and the noise cancelling was good. I will probably buy another set.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Bose Quiet Comfort 2
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Quiet Comfort 2 headsets are comfortable and good quality headsets
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Bose has to offer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the most current technology Bose has to offer. They truly perform very well in real world usage. They stay in place during walks, biking and full body exercise. Sweat doesn't affect the sound or stability in the ear. I really like the short cut tap features. You can set the function of the tap in the app. Volume, calls and music all with a tap.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best in the bis
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besides Some connectivity issues here and there. There is no going back to any other headphones of any kind. Amazing noise cancelling and sound. Highly recommend
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sounds great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.War buds sound great and holds a charge for a long time.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Suave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy! Excellent fit and sound. Overall a good buy.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 1 out of 5 stars
Atrocious User Experience
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are probably the most garbage bluetooth head phones you can get. Their ENTIRE use experience is not only clunky but just does the even work half the time! I wish I could still return these. These headphones do NOT stay connected at all. They will suddenly just NOT be remembered by your phone, despite having just used then recently. Specifically, the devices will not re-pair to the phone automatically after being removed from the case, even if you used them a few minutes ago. I spent an entire HOUR and a HALF trying to get them to re-pair. I had to un and re-pair multiple times. Oh and forget easily switching devices. Pairing to one device is an ORDEAL and repairing can go sideways as seen above. Their sound quality is fine sure, but the sheer FRUSTRATION these headlhines have given me is outrageous. I wish I had noticed/had these issues within the return period. I'd give a 0 if I could. Do NOT buy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey,
I'm sorry that you're unhappy with your earbuds and for the connectivity issues you have been facing. I appreciate that you've had to take some time to troubleshoot. Please reset your earbuds to clear any minor processor errors - https://bose.life/44R7DOY.
If the issue remains, please contact our customer support for further assistance - https://www.bose.com/en_us/contact_us.html.
Thanks,
Charlotte - Bose Customer Support











