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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,181 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Overall, a good buy.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound Quality and Noise Cancellation. One small negative factor I experienced, the Earphone when using it on an Ambient mode, is not great for watching movies cuz the Noise Cancellation was not consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable while providing high quality sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are comfortable, and the sound quality is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Not quite enough Bass / Volume in General!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT EXCELLENT HEADPHONES, my only “complaint” is the noise cancelling works a little “too well” and feel like it’s sucking the air out of your ear! Other than that VERY COMFORTABLE!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My Bose earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Easy to put in stays secure and the sound is out of this world.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    definite upgrade from Air Pod Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound! They stay securely in my ear with a snug fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity, Price

    Rated 2 out of 5 stars

    Not that great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but difficult to get use to. Too expensive and kept disconnecting

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, I am glad you love the sound of your earbuds. Noise cancelling products do take some adjustment, it can feel strange not being able to hear outside noise!

      It is surprising to hear that you are having trouble keeping your earbuds connected. We have a great guide that I know will make sure to maintain a great connection with your earbuds! https://bose.life/3OKrIAP

      If you need more help, our customer support team would love to help you! https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is next level and the noise canceling works amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancelling ! I cannot hear someone talk to me sta fing 2 feet away ! It took a bit to get it to connect and charge because the rubber rong arpund the outside was installed wrong from the factory. In the end i was very happy with the earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, amazing noise cancellation! And they don’t fall out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I think it is the best in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, nice looking, Noise canceling is amazing!. The only problem is that they will not stay on the ear for a long time unless I "jam" it really hard in my ear,

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and stays in my ears comfortably!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound clarity, very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose - Quiet Comfort II

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal sound, fit and noise filtering! Best I've ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and love the style. Battery last longer than AirPods. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound was very good but battery life was not as good as my much cheaper pair. Sound cancelling is excellent and they setup and stay paired.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They’re Bose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like them. Quality sound for music as well as calls. Very sensitive, person on the line can hear the radio in my vehicle even with the volume turned down low.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Android friendly & seriously overrated 30yrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose once upon a time WAS a good company. It WAS*, that being said there are superior products out today. I fell for the pretty look & decided to try Bose AFTER really not liking them since year 2002! Since my last Bose product & its seriously antiquated at the time connections = NO HDMI for a "high end" product to take YEARS to have HDMI was Laughable! As was the fact that it took them YEARS to have a Wireless headphone let alone eaebud. I digress - I knew that Bose preferred & Loved Apple who guess who I also loath almost as much equally not sorry. Their ios has never made any sense to me. And like Bose especially since Jobs has not made any significant strides in product development & relies solely on its Brand NAME from 30 plus years ago from ppl who wished Then they could afford it. Now they can, so now they buy it, buying into the the dumb hype. - If you have Apple it might work & be an an "alright" listening experience. Especially if you LOVE LOVE LOVE WHITE NOISE Affect being piped into your ears & the not so sublime Deafening White noise sound After taking them off the next few hours! - I am not a fan of Noise cancelation. I much rather have strong drivers & in ear coupled with nice memory foam or the like quality tips that block all outside noise! And Im ADULT ENOUGH to be Aware of my surroundings! Even in NYC, LA, London or the middle of nowhere. For the money Master&Dynamic, Diaviet, Shure, Seinheiser, Jabra, Bang&Olfsen, Denon, Bowers&Wilkinson, are Superior to BOSE ANY DAY OF THE WEEK! & In that Order. I ended up returning them and thankfully the M&D 09W's had just come out. I loved my 07WPlus Best earbuds ever seriously! Have had others since obviously, but WOW THE SOUND PURE HEAVEN! AWESOME!! IF you want the Best? Master & Dynamic! Want Over Hyped baloney in a pretty package to keep up with the jones's that wont ever connect to your Superior Samsung device? That actually is relevant & innovative lol unlike apple and Bose. Then yeah.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good, not great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound, but not the best fitting, I actually preferred the previous version. Not worth full price but worth a try on sale to see if it works for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, but ..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding but so hard (too many steps) to connect to devices. Two apps and one is not worth the headache

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Fits better than my old version. Recommended

    I would recommend this to a friend