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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,187 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good, not great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound, but not the best fitting, I actually preferred the previous version. Not worth full price but worth a try on sale to see if it works for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, but flaky connection to iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling in loud areas. Had to make sure I used the right ear tips. Connection to my iPhone was flaky.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound, Not Comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These had amazing sound and noise cancelling, but they were really bulky and hurt my ears. I ended up returning them and going with a mid-range Sony earbud that was much smaller. Disappointing, as I adore my Bose NC 700s.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancelling ! I cannot hear someone talk to me sta fing 2 feet away ! It took a bit to get it to connect and charge because the rubber rong arpund the outside was installed wrong from the factory. In the end i was very happy with the earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very comfortable. Truly Bose. Awesome noice cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sound. Comfy and charged up easily for long term

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound was very good but battery life was not as good as my much cheaper pair. Sound cancelling is excellent and they setup and stay paired.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not good with Android

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buds but they don't connect to the Samsung phone 5 fold Will not get message and email alert. On the Android fold 5

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly. Excellent noise cancelling on plane.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Good aound. Fit better than the first gen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Charges relatively fast. Lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great nose cancellation and comfortable fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent nose cancellation. Also very comfortable fit. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Awesome sound. Noise cancelling on point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good set of ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like these earbuds it is a very good quality of sound. The only negative about them is the the noise canceling is not as good as my original quiet comfort ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose QC II

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is true to the Bose form, impeccable! The only concern is the ear fit adapters, the fit was better on the first QC earbuds. Love all other aspects

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth the price, noise cancelling is average..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst headphones I've ever had the displeasure of using, noise cancelling is average even with different fittings my galaxy pro still offer better cancelling, the fact they don't use NFC connection make them have issues where you phone won't connect to them for 10+ minutes or restart your phone. Sound quality is good, call quality is about the same as some 5$ wireless headphones, whoever your talking to will be able to hear everything in the background as these don't filter sound overall extremely disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you are enjoying the sound quality of the QC earbuds II. If you are experiencing issues with the Bluetooth connection, you can try our recommended troubleshooting found here on our product support website: bose.life/3qBAWWD.
      As you mentioned that you are unhappy with the noise cancellation, you can also check out our recommendations here: bose.life/3Pj5Knh.

      Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bose - QuietComfort Earbuds II

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Worth the upgrade from the previous model. Sometimes have connection issues with my iPhone and need to restart the connection. Hope it gets fixed soon

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you are loving the amazing sound of the QuietComfort earbuds II. For connection issues, I recommend that you clear the Bluetooth pairing list before pairing back to your iPhone, you can follow the steps here: https://bose.life/3JigaC4. Should you need further assistance, please reach out to our technical support team who will be happy to help: https://bose.life/3Je5jJv.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet Very comfortable Great product- must have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products only issues is sometimes the ear buds dont charge in case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby and I got 2 pairs!! We love the sound ,amazing noises canceling. We have problems connecting them . Mine is the right and the Hubby is the left . I find the fit is lose.

    I would recommend this to a friend