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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,181 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good set of ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like these earbuds it is a very good quality of sound. The only negative about them is the the noise canceling is not as good as my original quiet comfort ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far like these buds very much. Sound is really great. Would have given it 5 stars but had to return the first set as they would not connect with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great ANC Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not disappoint at all! I was a bit hesitant on whether or not to buy these at first considering I already have a pair of the OG Bose QC earbuds and had seen all the different models coming out there coming out, but upon using them I am glad I took the jump for the purchase. They work great, noise cancelling was improved quite a bit over the previous Gen. Sound quality wise I only noticed a small difference but noise cancelling works pretty great. If you are looking to purchase a new pair of earbuds and love the noise cancelling feature then this may be worth a try. I’ve been using them for around a month now. Wireless charging isn’t a dealbreaker for me since I actually prefer the plug in feature but that’s just personal preference. If it’s a dealbreaker for you then this may not be for you, but if you don’t mind regular charging then this may just be the pair of earbuds you’re looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bass master

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bass and clarity smaller design and better fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and noise cancellation! They seem to stay in my ears during a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    New head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling and have a good amount of battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sound. Comfy and charged up easily for long term

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly. Excellent noise cancelling on plane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    I Don’t recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, but they keep disconnecting and it’s a hassle to pair them again. I don’t recommend them and I would not buy them again. I try pro air pods and and they are close to the sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not charging after 6 months. But while using the quality was amazing. I have the guarantee and will exchange for a new one . Good costumer service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth the price, noise cancelling is average..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst headphones I've ever had the displeasure of using, noise cancelling is average even with different fittings my galaxy pro still offer better cancelling, the fact they don't use NFC connection make them have issues where you phone won't connect to them for 10+ minutes or restart your phone. Sound quality is good, call quality is about the same as some 5$ wireless headphones, whoever your talking to will be able to hear everything in the background as these don't filter sound overall extremely disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you are enjoying the sound quality of the QC earbuds II. If you are experiencing issues with the Bluetooth connection, you can try our recommended troubleshooting found here on our product support website: bose.life/3qBAWWD.
      As you mentioned that you are unhappy with the noise cancellation, you can also check out our recommendations here: bose.life/3Pj5Knh.

      Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Perfect for gym, work and travel

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good sound quality and noise cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and excellent quality in sound and outside noise, reduction, excellent quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Good aound. Fit better than the first gen.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds perfect! Is everything i need confortable and looks very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby and I got 2 pairs!! We love the sound ,amazing noises canceling. We have problems connecting them . Mine is the right and the Hubby is the left . I find the fit is lose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Charges relatively fast. Lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Noise canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband! He is a fan of Bose and he loves these head phones! The noise canceling is his favorite quality! They have a sleek design that just looks so nice and clean cut. They are not too bulky at all. Overall a nice product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have ever purchased. The battery life is amazing. The noice cancellation and the sound are very very good. They will stay in my ears perfectly when I work out compare to the AirPods which I had trouble to keep fitted.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Awesome sound. Noise cancelling on point.

    I would recommend this to a friend