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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,181 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding Great noise canceling Great feel!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These Headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound canceling is amazing. The hurt the ears a bit but it could be something that I need to get used to. Love the different modes as well as the simplicity of the app. They look great and the sound quality couldn’t be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose products are amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is still top notch. The fit is way more better than the previous model and the ANC is probably the best I've ever used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and controls. I personally dont like the bar hanging out of my ear. Mess with parts of my ear. If you aee ok with that would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound canceling is awesome, however when used to answer the phone there is a significant time lapse. Also, it spells names rather than knowing how to pronounce the name.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, great noise cancellation and comfortable too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Texas Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headphones sound great. Love the Bose App. You cannot wear them more than two hours without them starting to hurt your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound. Otherwise, a little disappointed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and noise canceling compared with first QC Earbud model. Sometimes there is a brief sound warble. More compact than prior model, but for me, way more likely to fall out even after trying various tip and ring sizes. Also, Bluetooth app connecting seems flakey. Which you could get previous style tips with wings as an option for this model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are fantastic. Bose has Done It Again! I love them so much, and they work perfectly for calls, getting involved in just hearing my music, and allowing me to tune into music while tuning out other things! I love them!! Recommend 100%!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great headphones til I accidentally put them in the washing machine. At the time it felt like too much money, but the quality of sound they give were worth every penny. They served me very well, so much I Plan on getting a replacement pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Constant having to re-pair Bluetooth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was of course, wonderful. But 3 days after buying them, the left ear bud lost Bluetooth connection and I had to go through re-pairing. Not happy for $300 headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wanted to love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a set of 1st gen AirPods fail way too soon and no assistance available from apple I was really interested in a high quality sound replacement. These sounded great for music. I ended up returning them because the transparent noise canceling in the car was really bad. 2) Sometimes when listening to spoken words the sound would shift from ear to ear at the beginning of a word. 3) No matter what I couldn’t find a combo of tips and rings to stay in my ear. I went back to the pods 2nd gen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality... just wished they didnt slip out of ny ears when sweating and working out. They jump out faster than Michael Phelps at the Olympics!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really good. The noise cancelation is okay. I wish the battery life lasted longer and they are very easily to loose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well and the sound is great, but they get uncomfortable after a couple hours. Hopefully if I change some of the gaskets around it will improve.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    bad buds by sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the noise cancelling is excellent compared to the sony air buds i had to send back after 3 months due to complete failure

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Sound but interference at times

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound Ive heard from an in ear headphone. I get interference here and there when moving my body a certain way. I will investigate further.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation is incredible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Thought I’d spend the extra dollar to get a good set of in-ear headphones from Bose, and it was so worth it. The noise cancellation is incredible on these, literally blocking out all background noise. I won’t buy another brand of headphones again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beyond expectation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Bose Earbuds II for my wife to help silence the noise of airplane jet engins. On a recent trip she said they were perfect and blocked out the noise that would have set of terrible buzzing in her ear. I definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    True noise canceling

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version of these headphones and loved them. These are even better! Primarily use them at the gym, they don't fall and are sturdy. Would definitely recommend.

    I would recommend this to a friend