Customer Ratings & Reviews
- Model:
- 870730-0010
- |
- SKU:
- 6512575
Customer reviews
Rating 4.3 out of 5 stars with 4188 reviews
(4,188 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound clarity, very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Always been a Fan of Bose....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased many Bose products over the years. Mostly speakers. First time with ear buds. The best feature is the noise cancelation. Music is super crisp. But the noise cancelling feature makes this purchase worth every penny.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Ulitmate in-ear bose experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These easily blew away my wf-1000xm4’s, the sound is dynamic, and the noise cancellation is superior. Buy these if you got the extra money for them!!!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good quality with good sound. After 30 minutes, they do start to hurt your ear.
I would recommend this to a friend - Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
I loved them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was a very well designed item. It takes into account comfort, ease of use, sound quality, and size. Bose almost always knocks it out the park with their products.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Noticeably better than the Sony's
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the top of the line Sony buds that everyone raves about. They were absolute trash and stopped working 40 days out of warranty. The Bose sound better and work with my iphone better. The noise cancelling is 10x better than the Sonys.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Nice but kind of annoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice ear buds but if you have apple sometimes the connection is annoying because you will use a third party app to connect
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome Sound Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Noise cancellation mode really works. I can listen to music and vacuum the carpet at the same time! Best part: Awesome sound quality! What’s not to like? Very happy I chose the Bose.
I would recommend this to a friend Rated 4 out of 5 stars
Only a month in with these and all fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I’m giving these ear buds four stars as I haven’t had them long enough. The sound is excellent… you can control the bass and treble and there is an “aware” mode if you need to let outside sounds in along with the usual “quiet” noise canceling mode. They are comfortable in the ears and give rich sound without sounding “tinny”. I previously had the QC 30 with the neckband and the neckband broke. I really enjoyed those and the sound was excellent. So I’m hoping these will last as long as the QC 30’s did. So far…. so good
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 2 out of 5 stars
Connectivity Bugs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound better and cancel noise better than any other earbuds incuding Sony’s XM5 earbuds. But the connectivity issues are wild. I had two pairs and each had the same issues with the bluetooth connection that made it unbearable to use. For earbuds that cost this much the issues I’ve experienced were unacceptable.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stephen.
Thank you for reaching out to us. It is amazing to hear that you are loving the noise cancelling feature of the earbuds. Sorry to hear that you are having connectivity issue with it. Usually this is just the Bluetooth connection needing refresh. To do this, please follow the steps here. https://bose.life/43So64J. If you need further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
Rated 5 out of 5 stars
Bose is awesome but best buy not so much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is amazing,I would like to address that I ordered online and picked up instore. When I picked them up in store it looked like someone dropkicked the box and it was completely covered with their order sticker. I asked if I could exchange them for a box that was more presentable for a Christmas gift... the customer service who looked like a profesional LARPer couldnt have been more confused how to process this request because it wasn't written in python. He then told me they didnt have any to exchange with... but having keen eyes I noticed about 5 boxes of the same ear buds placed directly behind him. Needless to say customer services has gone down hill and will avoid best buy at all costs.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose' best small earbuds...highly recommend it if you are going to sit and use them or brisk walk...not good to use while running or ruding mountain biking...I have tried different earbuds, all types...these are by far the best overall.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Bose QC Earbuds Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones that have an incredible sound and very user friendly features.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 2 out of 5 stars
Not what I expected from Bose.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise canceling as well as sound quality. However, I've had a very bad experience connecting to the Bose app. The left earbud stopped working out of the blue. And Bluetooth connectivity is unstable. Honesty, its too disappointing. Very bad Bluetooth connectivity. Sony definitely does a much better job.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey,
It's awesome to see that you're enjoying the sound quality and noise cancelling of the earbuds. The connecting issues not normal, and I'd suggest checking the left earbuds stability band is correctly aligned, this will help ensure it is seated in the case fully when not in use. You can also try the steps here https://bose.life/3RK6jcn for help with connectivity, or contact us https://bose.life/contact as we'd love to help.
Nic - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 2 out of 5 stars
I expected more from Bose.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your goal is to listen to music and have a quiet environment in a busy place. These are great. Talking on the phone or keeping them connected to stay on task with what you are doing on your device...well be prepared to go through the on and off again, routine.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review. I'm happy to hear you've been enjoying the noise cancellation of your QuietComfort Earbuds II. However, the connection and phonecall issues you've mentioned are something we'd like to troubleshoot with you. Please contact your local Bose customer support team for assistance. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Highly Reccomend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have smaller ears and found the air pods would create scabbing from the friction of my ear and the plastic but these feel great. Sound is what you expect from a Bose product top of the line. NC is great, only knock is how sensitive the touch controls are.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best earbuds in the world!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched to these earbuds because my AirPod pros broke. Needless to say i wont be going back to AirPods because Bose blows them out of the water lol. The noise cancellation is the best I’ve ever heard.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Charging
Rated 2 out of 5 stars
Headphones charged inconsistently.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling was excellent and the sound was great. I had to return them though because they would not consistently charge. I would put them in their case and next time I'd take them out it would tell me battery low. This was not every time but I travel for work and need them on the plane so when it didn't work it was extremely annoying.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's great to hear you feel the noise-cancelling is excellent and the sound is great on these. The earbuds have a battery life of 6 hours for the earbuds and an additional 18 hours from the case. It is unusual to hear that they are do not consistently charge. You can find guidance here https://bose.life/3pspGuD to ensure the best battery life.
Thanks
Matt - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Charging
Rated 2 out of 5 stars
Don't buy Bose QuietComfort Earbuds II
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great, but when placing them in the charger, they don't charge without fiddling. Gave it as a gift in addition to my purchase. We both have the same charging problems. They do sound good, but aren't reliable charging. Charger connection to the earbuds is horrible.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Mike,
It's great that you're enjoying the great sound from them. While I understand the charging is annoying. Try the steps here https://bose.life/41xRV8N to make sure that they can charge correctly.
Please also contact us https://bose.life/38DNELy if you need help with them
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
My headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with the latest version of the Bose headsets. These are sleek and easy to use and have great sounds. I love how they fit easily within my ear, are extremely comfortable and provide great noise cancelation to have clear sounds.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend











