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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,181 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Simply the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quiet functions, perfect Music sound, Bose should improve the microphone for phone calls, i think it can be better

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product great options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were great. I had airpods and I always hated the plastic feeling of them. I was worried that the piece that goes in the ear would bug me but I ended up using the smaller size option they provided me for free in the package and it fits perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good quality earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality. Comfortable to wear. Battery life is ok. The holder charges the earbuds very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose QC Earbuds Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that have an incredible sound and very user friendly features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones I have ever purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are truly noise-canceling headphones. I am so impressed with these headphones, I use them to sleep in because they block my husband's snoring and I don't have to have anything playing. I would highly recommend them to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quietcomfort Earbuds 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, good fit and comfort, i used daily and works perfect , best noise canceling … i recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good quality with good sound. After 30 minutes, they do start to hurt your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancellation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a week. Dropped connection twice (iPhone 13). And I swear I connected with the pilots in the cockpit. Noise cancellation is prefect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They ait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, bad app. Short battery life. Not much of a sound difference for competing brands $100 cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Great sound. Noise canceling is superb. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Feels good and sound great. Connection is pretty good but could be better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    I expected more from Bose.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your goal is to listen to music and have a quiet environment in a busy place. These are great. Talking on the phone or keeping them connected to stay on task with what you are doing on your device...well be prepared to go through the on and off again, routine.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review. I'm happy to hear you've been enjoying the noise cancellation of your QuietComfort Earbuds II. However, the connection and phonecall issues you've mentioned are something we'd like to troubleshoot with you. Please contact your local Bose customer support team for assistance. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best set of earbuds I have had from Beats fits Pro to Apple air pods and everything in between they fit perfectly in my ear don’t rub or try and fall out the thing I could say as an improvement point is the app could do more work but I don’t use it much so I am happy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Noise cancellation mode really works. I can listen to music and vacuum the carpet at the same time! Best part: Awesome sound quality! What’s not to like? Very happy I chose the Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Smaller profile, large plus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smaller profile without compromising on sound! Less easy to knock off, yet all the same great features with longer battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this peoduct, but it does have connection issues at times.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Mediocre, Expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read/ watched article/ video reviews on this item. After much debate, I decided to give it a try. Once you start tweaking the EQ, the volume self-decreases (Im assuming to ensure optimal sound quality at certain volumes). I personally believe the Apple AirPods Pro 2 are much much better. The AirPods get louder and sound quality is better as well (IMO). No worth switching from my AirPods Pro 2. Save your money, go with AirPods Pro 2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality! However sometimes I lose connection to my phone sometimes. My first pair of Bose and tbh; not terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are awesome! I had the previous version as well, and they were great until my dog ate them. I decided to try the AirPods Pro. However, they didn’t work with my ears. I’ll blame that on my ear canals, and not apple’s design. This updated model is much slimmer and the case is similar to the apple AirPod Case so it should fit easier in your pocket. I know this sounds silly but this new model let you skip forward or go back for songs. The previous version would let you only choose one of the other. overall, I would recommend these as well as a Best Buy warranty. That’s because my dog also ate my new pair one week after I purchase them. All you have to do is bring it back in and they give you a replacement right on the spot. It’s the best!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ... long lasting battery life. Very convenient especially if you are working night shift.

    I would recommend this to a friend