Customer Ratings & Reviews

Product is amazing,I would like to address that I ordered online and picked up instore. When I picked them up in store it looked like someone dropkicked the box and it was completely covered with their order sticker. I asked if I could exchange them for a box that was more presentable for a Christmas gift... the customer service who looked like a profesional LARPer couldnt have been more confused how to process this request because it wasn't written in python. He then told me they didnt have any to exchange with... but having keen eyes I noticed about 5 boxes of the same ear buds placed directly behind him. Needless to say customer services has gone down hill and will avoid best buy at all costs.

Great sound quality. Just wish they wrre a little more slim design.

They said the noise canceling was better than the previous version and they were right. I would say its a lot better. I work in a very loud welding shop and it muffles most of the sounds. There is a few noises that makes it crackle a little, but for the most part it is excellent.

Really top notch. Customer for life. If I had to come up with any “negative” at all, I would say that they’re not for people who easily misplace things. Great sound, super “smart” tech. Love ‘em.

Great Sound - 5 Pricing 3.7 Durability 2.5 I've had issues of left or right bud not connecting after a year. Buy the warranty!

I switched to these earbuds because my AirPod pros broke. Needless to say i wont be going back to AirPods because Bose blows them out of the water lol. The noise cancellation is the best I’ve ever heard.

I bought after I lost my AirPods. I just wanted to try and see how the Bose products are. And I was amazed by the sound quality of this product. The ANC I can say is better as well. I don’t think I’ll go back to AirPods after this. Bose really is good when it comes to sound quality.

Sound better and cancel noise better than any other earbuds incuding Sony’s XM5 earbuds. But the connectivity issues are wild. I had two pairs and each had the same issues with the bluetooth connection that made it unbearable to use. For earbuds that cost this much the issues I’ve experienced were unacceptable.

Great rich sound and noise cancellation. They’re horrible cancelling wind noise. Overall they provide better sound quality than AirPods Pro.

I have purchased many Bose products over the years. Mostly speakers. First time with ear buds. The best feature is the noise cancelation. Music is super crisp. But the noise cancelling feature makes this purchase worth every penny.

Very good noise canceling as well as sound quality. However, I've had a very bad experience connecting to the Bose app. The left earbud stopped working out of the blue. And Bluetooth connectivity is unstable. Honesty, its too disappointing. Very bad Bluetooth connectivity. Sony definitely does a much better job.

Excellent noise cancellation and east to use! They provide the sound quality expected from Bose. They are fairly intuitive and easy to set up to use. I can attest that they minimize noise from a jackhammer on concrete and cancel plane engine noise.

The noise cancellation is top-notch, but the controls on the earbuds could use some improvement.

This is nice, but had problems with it came to IOS phone. The connection was weird, but the sound was amazing. The noise cancellation was great too.

Very nice ear buds but if you have apple sometimes the connection is annoying because you will use a third party app to connect

These easily blew away my wf-1000xm4’s, the sound is dynamic, and the noise cancellation is superior. Buy these if you got the extra money for them!!!

I had the top of the line Sony buds that everyone raves about. They were absolute trash and stopped working 40 days out of warranty. The Bose sound better and work with my iphone better. The noise cancelling is 10x better than the Sonys.

They sit really well in the ear and the noise cancelation makes up for the price.

Bose' best small earbuds...highly recommend it if you are going to sit and use them or brisk walk...not good to use while running or ruding mountain biking...I have tried different earbuds, all types...these are by far the best overall.

Really wanted to like these earbuds but they were a huge disappointment. Overall, the sound quality was great and noise cancellation was impressive but the connectivity was an absolute joke. Bought my first pair and immediately noticed the sound cutting in and out within the first day of having them. Within that next week they just stopped connecting to my phone altogether. Went to the store and switched them out for a new pair assuming the original ones were just defective but after having the second pair for only a day I started to experience the same problem. Would take forever to connect to my phone and when they did, only the right earbud worked. I usually love Bose and have not had any issues with the other products I have of theirs but these were definitely not worth the money or the headache.