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Customer reviews

Rating 4.3 out of 5 stars with 4188 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,188 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this buds, Bose has one if not my only favorite brand, the sound quality is excellent, it worth spending a little more money, you’ll get better sound and much better quality for your money in the long term

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Save your money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a month. Then began connectivity issues. This is the second time. In as many months. Support is complicated. Does not work well with Apple. You have to forget device then connect again. The second time nothing seems to work. Not worth over 200 dollars. When it does work sound is great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sebastian,

      I'm sorry to hear you experienced connectivity issues with this product. It should not be doing this, but if you find that a connection is hard to achieve, it could be a corruption in pairing. I recommend unpairing and establishing a new connection with your device. It's also a good idea to make sure the buds are updated to the latest firmware via the Bose Music app.

      Still having trouble? You get lifetime free tech support via https://bose.life/3ET4mCs and a one-year limited warranty. Our team are on hand to help every step of the way.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Truly Amazing earbuds...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these earbuds is absolutely amazing... Better than several other brands that I have tried...

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sharp sounds. Good noise cancelation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is great. I wish there was an option for higher volume as sometimes the limit is too low.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality music and noise reduction but calls.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation works very well and to listen music is awesome but to have continous calls the quality is just good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    He LOVES Them! Great Gift!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for Christmas. He LOVES THEM!! The sound is excellent he says!! He uses them all of the time (daily), he is an expert on sound for ear buds..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with this item, great sound and noise c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this item, great sound and noise cancelling. My only problem is trying to use my finger to adjust the volume, ear buds are very sensitive and I either pause the music or change alert/quiet mode too easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pure Quality Sound with No Limitations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear Buds sound great bass and treble at all volume levels. Earbuds sound excellent and also playing Hi-Res audio flies MQA and Flac I had the Sony WF-1000XM4 the sound quality decreased when increasing the volume (Samsung and Windows 11)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear Ear pops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks and feel soo good in the ears the song is good cuality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this bluetooth set! It has been the best set i have every had!! The sound is amazing. And the canceling is aweaome when my kiddos are to loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality & Comfort At It's Best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones. I got myself a pair and my wife ended up liking them also. We got her a pair too. Great sound quality and comfortable to wear for extended periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits better than the 1st ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the 1st one. It stay in my ear alittle better than the 1st one but still feels like it going to fall out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    bit touchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great, not a big fan of the controls on the headphones, very sensitive to touch. i preferred the older model

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose came through with these earbuds, they are just amazing quality and the sound is perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Bose QuietComfort earbuds stopped working. I was just going to replace them with the same kind. I saw these figured I would try them. So far I am very happy with them. A little more money but I think well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds are the best of the best!! They were a perfect fit for my ears, I felt very comfortable while wearing them. They are exactly as described. I definitely feel they are worth the price.I highly recommend them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product - this pair was a lemon

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked these earbuds until the bluetooth pairing just stopped working about 6 months after purchase. I contacted Bose and am supposed to get a replacement pair asap. I like Bose and will continue to use their products but this was a little disappointing since my original QC earbuds lasted a long time and even took some serious abuse with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound canceling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound canceling on the headphones. Overall pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lots of great features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tap once to answer calls, pause music and unpause. Tap twice to skip song. Tap three times to replay song. Swipe up and down to control volume. Great sound. Connects easily. What isn't there to like about it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noise cancellation Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation great fit good no problems with dropping Bluetooth connection. Very happy with purchase so far.

    I would recommend this to a friend