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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,181 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound canceling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound canceling on the headphones. Overall pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this bluetooth set! It has been the best set i have every had!! The sound is amazing. And the canceling is aweaome when my kiddos are to loud

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of earbuds but had to return. I love the Bose product and the noise canceling was excellent but I like to wear one earbud and this was not allowing me. I need to hear my surroundings so I bought the Apple Pro which give me that comfort since of security.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mostly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t sit in my ears correctly and seem to shift. I have changed the cushions on them, but it still happens. The noise canceling feature is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only a month in with these and all fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’m giving these ear buds four stars as I haven’t had them long enough. The sound is excellent… you can control the bass and treble and there is an “aware” mode if you need to let outside sounds in along with the usual “quiet” noise canceling mode. They are comfortable in the ears and give rich sound without sounding “tinny”. I previously had the QC 30 with the neckband and the neckband broke. I really enjoyed those and the sound was excellent. So I’m hoping these will last as long as the QC 30’s did. So far…. so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose or Sony - you can't go wrong.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice option for noise cancelling buds. I've owned AirPods pros, Sony XM4 (buds), Galaxy Buds and now these. AirPod Pros are the "worst" of the bunch in terms of quality and battery life. These are probably about a wash with the Sony buds. They each have slight wins over each other that will almost certainly be down to personal preference. With either you can't go wrong, for my ears these were more comfortable, both had WAY better longevity than AirPods. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product - this pair was a lemon

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked these earbuds until the bluetooth pairing just stopped working about 6 months after purchase. I contacted Bose and am supposed to get a replacement pair asap. I like Bose and will continue to use their products but this was a little disappointing since my original QC earbuds lasted a long time and even took some serious abuse with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    He LOVES Them! Great Gift!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for Christmas. He LOVES THEM!! The sound is excellent he says!! He uses them all of the time (daily), he is an expert on sound for ear buds..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the latest version of the Bose headsets. These are sleek and easy to use and have great sounds. I love how they fit easily within my ear, are extremely comfortable and provide great noise cancelation to have clear sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort earbuds II true wireless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound, good base and comfortable to ware, will not fall out of ear while running or walking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality and noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound quality I’ve ever had with these earbuds! The noise cancellation is also amazing. I had someone ask me something when they were only a couple feet away and all I could see was their lips moving- no sound! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear Ear pops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks and feel soo good in the ears the song is good cuality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Headphones charged inconsistently.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling was excellent and the sound was great. I had to return them though because they would not consistently charge. I would put them in their case and next time I'd take them out it would tell me battery low. This was not every time but I travel for work and need them on the plane so when it didn't work it was extremely annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's great to hear you feel the noise-cancelling is excellent and the sound is great on these. The earbuds have a battery life of 6 hours for the earbuds and an additional 18 hours from the case. It is unusual to hear that they are do not consistently charge. You can find guidance here https://bose.life/3pspGuD to ensure the best battery life.
      Thanks
      Matt - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide a good quality sound. I like them a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly Reccomend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have smaller ears and found the air pods would create scabbing from the friction of my ear and the plastic but these feel great. Sound is what you expect from a Bose product top of the line. NC is great, only knock is how sensitive the touch controls are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Rick’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sounding. That’s what you would expect from Bose but not sure they are worth the price. Got for 249.99 when on sale

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    I loved them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a very well designed item. It takes into account comfort, ease of use, sound quality, and size. Bose almost always knocks it out the park with their products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Don't buy Bose QuietComfort Earbuds II

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great, but when placing them in the charger, they don't charge without fiddling. Gave it as a gift in addition to my purchase. We both have the same charging problems. They do sound good, but aren't reliable charging. Charger connection to the earbuds is horrible.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mike,

      It's great that you're enjoying the great sound from them. While I understand the charging is annoying. Try the steps here https://bose.life/41xRV8N to make sure that they can charge correctly.

      Please also contact us https://bose.life/38DNELy if you need help with them

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent and surprising sound of this magnificent BOSE, another surprise of this manufacturer ! Highly recommended and if you are lucky enough to buy it with a discount do it immediately. I have this earbud since June 30, 2023

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose QC 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound…. Microphone on phone calls seems a little bit lacking from what people tell me… other than that I like them

    I would recommend this to a friend