Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Great quality; lacklustet connectivity issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are certainly the best noise cancelong ive ever used. Ive tried many buds and will continue to test new products, but as for now (june 2023) they take the cake. The 4/5 stars is simply because of connectivity issues. Some of the time you wont be able to connect via Bluetooth and youll have to resync them to your phone. Kind of annoying considering the MSRP of these things. I have a Samsung S22 ultra btw, no reason for these consistent issues this long after launch. Get it together Bose.
I would recommend this to a friend- Pros mentioned:Sound quality
Bose Ear Duds!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great but after a year and a half they no longer work. Left bud completely stopped working and the noise cancellation on the right bud stopped. Spending that kind of money on something that lasts a year and a half is very disappointing.
No, I would not recommend this to a friend - Pros mentioned:Comfort
Bose but as a small headphone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power of Bose in you’re ears with maximum comfort and ease of use
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones, you cant beat some Bose!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, amazing noise cancellation technology. Just wish they were slightly more comfortable when sleeping on my side
I would recommend this to a friend - Cons mentioned:Volume
Great but...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good but they weren't as loud as others.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Charging
Bought NEW. Was sent USED pair…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typically I’m not one to complain but I ordered a pair of Bose Quiet Comfort II earphones last week and when they arrived I opened the package. The seal that Bose typically has was broken and there was a piece of tape keeping the box sealed over it. When I opened the earphones and began setting them up I quickly realized the earphones I was using were used. Someone had previously connected them to their Chromebook and their S20 phone. The earphones didn’t charge correctly. The left earbud wasn’t charging right. When I called the customer line there was little help. Friday on my day off, I had to drive over 2 hours to return them to my nearest Best Buy. I’m not one to go online and right a negative review but I’m pretty upset over this. I’m a loyal Best Buy customer and just feel like I should have received a new pair of earphones when that’s what I paid for. I’m not one to ask for much but some compensation (coupon code) towards a future Best Buy purchase would be nice to compensate for the gas it took me to return them.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Good sound terrible connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great just as you would expect from bose. However the app is not great and the buds have connection issues. I can not use just the left bud or it comes disconnected and I had to reset the budd multiple times to get them to stay connected at all.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy you like the sound of your QuietComfort Earbuds II! The earbuds can be used singularly too, using "Independent Single-Bud Use" on firmware version 1.3.26 or later. Any other connection issues might be resolved by rebooting your mobile device. For further assistance with this - and with the Bose app - please contact our customer support team. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Wife loved the gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife didnt like her airpods so I decided to get her these. She has fallen in love wth them and has always them on. She loved the music especially that is much better than airpods. If you want a better sound, you cant go wrong with these.
I would recommend this to a friend - Pros mentioned:Sound quality
Truly Amazing earbuds...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of these earbuds is absolutely amazing... Better than several other brands that I have tried...
I would recommend this to a friend - Pros mentioned:Sound quality
Bose is the Best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this buds, Bose has one if not my only favorite brand, the sound quality is excellent, it worth spending a little more money, you’ll get better sound and much better quality for your money in the long term
I would recommend this to a friend Best ANC out there!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has these before and other than the lack of a way to disable touch controls completely (BOSE add this!!) These are among the best out there with hands down the best ANC!
I would recommend this to a friend- Pros mentioned:Sound quality
Comfortable and great sounding.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling earbuds. Blocks out ALL noise and the sound of these earbuds are the best I have ever experienced.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Save your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a month. Then began connectivity issues. This is the second time. In as many months. Support is complicated. Does not work well with Apple. You have to forget device then connect again. The second time nothing seems to work. Not worth over 200 dollars. When it does work sound is great.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sebastian,
I'm sorry to hear you experienced connectivity issues with this product. It should not be doing this, but if you find that a connection is hard to achieve, it could be a corruption in pairing. I recommend unpairing and establishing a new connection with your device. It's also a good idea to make sure the buds are updated to the latest firmware via the Bose Music app.
Still having trouble? You get lifetime free tech support via https://bose.life/3ET4mCs and a one-year limited warranty. Our team are on hand to help every step of the way.
Jeff - Bose Customer Support
- Pros mentioned:Comfort
So comfortable, amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the most comfortable ear buds I have ever had. Apparently I have pretty small ears, so most ear buds make my ears really sore within a few minutes. I can wear these for hours and have no issues. 10/10 absolutely recommend these!
I would recommend this to a friend - Pros mentioned:Sound quality
Noise Canceling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling feature and the signal distance
I would recommend this to a friend - Pros mentioned:Sound quality
Great ear buds!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my wife for her birthday and she loves them. She loves the sound quality and how it really reduces outside noise.
I would recommend this to a friend - Cons mentioned:Volume
Sharp sounds. Good noise cancelation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the sound is great. I wish there was an option for higher volume as sometimes the limit is too low.
I would recommend this to a friend - Pros mentioned:Sound quality
hi
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product ! Quality was very good ! Proud owner!
I would recommend this to a friend - Pros mentioned:Sound quality
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones love the noise canceling, had them for over 2 years.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice ear buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my son. No complaints about it. He was able to connect and start using it without issues. The sound quality is Bose quality…
I would recommend this to a friend