Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4189 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,189 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound but others say I sound muffled on the telephone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Greattt

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these to my mom for Christmas and she loves them, she says the battery lasts half a day almost (altogether) and to connect it to the phone it was way easy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancellation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they say noise cancellation, they mean noise cancellation! I love them. They stay put in your ear and the battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is boss

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and love the great customer service. Bose surely hit it out of the park with these noise canceling earbud’s. Its like ypu can hear every instrument. Bose is bossno doubt!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sit really well in the ear and the noise cancelation makes up for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Random connectivity problems, wish they were easier to get in and out of the case, but they sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What! I can’t hear You!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever. Wife bought for me. Use at gym, walking, or just when you want alone time. The noise cancellation work great. Block the noise my wife make. LOL!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had beats and JBL but there’s no quality like Bose. Crystal clear sound and they were truly amazing on my flight to and from Chicago and would definitely recommend these to everyone that want good listening! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not good for Android

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sound but i returned these. I use a Samsung Galaxy s23 (current gen). These ear buds often disconnected. Also the capacitive buttons didnt work well at all. Ive had the Sony WF-SP series for 3 years and im sticking with those for a while longer

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Drew, I am glad to hear that you like the sound quality of the QC earbuds II. For Bluetooth connection issues. we do have great troubleshooting suggestions you can try over on our product support website: bose.life/3ZEHPDs. Should you need further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support. bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose!!!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always been a apple airpods Guy since the beginning, decided to change it up a little bit so i bought bose quiet 2 they sound amazing , i am really happy with them I recommend giving them a try

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, thought the whole gym shutdown the first time I put them on. You don’t realize how surrounding sound affects quality of noise till you put these on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are comfortable and good fit. They also have great sound and do really well blocking other noise around. I am very happy with them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Connection upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great! From time to time the connection will give out on one or both at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend Fr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earbuds, They fit comfortably on my ears and have amazing quality sound. The noise cancellation is like no other ear bud I’ve used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them. If it wasn't for my oddly shaped ears, I would have kept them. My wife and kids loved them too. I'm big on sound quality and these definitely delivered. I'd recommend these to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Bose buds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, only issue i face dosnt connect sometimes and not good for calls and as the person listening to you can hear lot of background noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality with excellent noise cancelation. Stays in the ear. Has good warranty and customer support.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst headphones i have ever purchased. They keep disconnecting from the phone. Wont connect to the phone. Having to go into the app and take them off then reconnect. When talking on the phone it sounds like you are getting a hearing test with constant beeping of random frequency. Same thing is happening with 2 different sets.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ryan,

      It's disappointing to hear you've had issues with your earbuds disconnecting from your phone. This shouldn't be happening. If this continues, please follow the troubleshooting steps located here: https://bose.life/3OKrIAP. If you find the problem persists, please do not hesitate to get in touch with us via https://bose.life/3ET4mCs. We'll be more than happy to help!

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds...the sound is amazing and the quiet mode is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in the market

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling in the market. My only complaint, which is probably user error. Is they don't always connect right away to my iphone

    I would recommend this to a friend