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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,181 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wildy outrageously great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever earbuds i have huge ear holes and have never been able to use buds before because they always fall out...bose has finally fixed those issues...sounds and app is great best of all the NC is outrageously great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound with surprising base for buds. The noise canceling feature is next level.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Can't beat Bose!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a hit for a gift! Works great to pair for a workout. And feel a little more stable in the ear not to fall out during a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds on the planet hands down. I have a pair and just bought my son a pair. The whole family will eventually get a set. Don’t settle for any other brand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds hands down!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably tried 10 different brands and types of earbuds to use for work until I finally came across these. Better than AirPod Pros and everything else that’s out there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great with a flas!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the best sounding and fitiing earbuds I’ve ever tried. The main issue i had were they would srop producing sound. I would be watching a tv show and when a new episode would come on there would be no audio. The phone still show the earbuds were connected and audio was playing to them but no audio. I would have to put them into the case and wait at least 5 minutes before they would work right.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! I'm pleased to hear you're a fan of the sound and comfort of the QC Earbuds II. I'm sorry to hear about the intermittent audio you're noticing this shouldn't be happening, so please try the guidance at https://bose.life/3k7phvt to fix this. Also, a product reset (https://bose.life/3EvfWDD) shall clear any underlying issues, so give this a try or reach out at https://bose.life/38Q1vZs if needed so we can assist you further. Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality ! The product is perfect ! Only wish it had a finder to locate when lost

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend these I really love them. I use them everyday at work and they last a long time before they need charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Trash don’t buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you’ll pay for these earbuds they’re absolutely not worth it. Simply put they’re garbage. The sounds quality is great and the noise canceling is alright but the connectivity issues are out of this world. Since having these I have had to manufacture reset the earbuds several times and still they continue to have issues. I thought this was just my experience but if you look them up this is a known issue. Save your money don’t buy this trash

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and no outside distractions. Worth the money and wish i bought them sooner. I bought a lower priced pair from a different brand and hated them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend Fr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earbuds, They fit comfortably on my ears and have amazing quality sound. The noise cancellation is like no other ear bud I’ve used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wouldn't trade them for anything else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! The noise cancelation is perfect for when I'm on flights, at the gym or just at work and need to focus. The new gen is also more sleek and the smaller case makes it easier to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Greattt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these to my mom for Christmas and she loves them, she says the battery lasts half a day almost (altogether) and to connect it to the phone it was way easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for music not for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose anything I love BUT I was hoping these ear buds were beter than the old ones. The sound quality for the user is by far the best BUT the people one the other end can hear all background noise. I would own at least two pair of the if they would fix that problem! If you want something for sound quality for music they can't be beat!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello William,

      I'm really happy to see you love the quality of the sound from the earbuds, and find them unbeatable for music. It is surprising you're having difficulty with calls, but I do have a suggested article here https://bose.life/3L6RlJm to help with noise on calls. You can also contact us https://bose.life/contact for help if needed.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling in the market. My only complaint, which is probably user error. Is they don't always connect right away to my iphone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too impressed overall. Sound quality and ANC were great but the compatibility with iPhone is a nightmare and it would keep disconnecting. Also, you can’t listen to anything unless you have the right bud in at all times. So if you want to only listen to the left one while the right one charges, you won’t be able to. Didn’t last very long, connectivity got worse around 6 months.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Andy, I am glad you are enjoying the sound quality and the noise cancelling of the earbuds. We released an update in February, to allow you to use the left earbud individually. Please ensure that the Bose Music app is updated to the latest software version to initiate the update to the earbuds.

      If you are experiencing any issues with connection on your earbuds, I recommend checking out our troubleshooting steps from our support website: https://bose.life/40Iick2. Should you need further assistance, please feel free to contact our technical support team, who will be happy to assist you further: https://bose.life/3AqXf2e.

      Liam - Bose Customer support bose

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Bose buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, only issue i face dosnt connect sometimes and not good for calls and as the person listening to you can hear lot of background noises.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What! I can’t hear You!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever. Wife bought for me. Use at gym, walking, or just when you want alone time. The noise cancellation work great. Block the noise my wife make. LOL!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are comfortable and good fit. They also have great sound and do really well blocking other noise around. I am very happy with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly Recommended Versus AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very nice earbuds. The fit as opposed to Apple units is much better. Sound is good, control of the units is easy using finger motions. The charging case is much better than Apple's since the case itself holds a charge and can recharge the earbuds if the battery gets low. Battery life is very good. Music sounds fantastic. Highly recommended. The only downside is bluetooth range is not as good as with AirPods.

    I would recommend this to a friend