Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Almost perfect but still recommend!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, highly recommend only static when running or outside in the wind.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality best EarPods I have ever purchased
I would recommend this to a friend Strongly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Sound is clear and quality is some of the best I've ever owned.
I would recommend this to a friend- Pros mentioned:Sound quality
Great In-ear headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding in-ear headphones! Blocks outside sound.
I would recommend this to a friend Nadia's Bose earpod
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this earpod except, the left will not work while the right is parked. Id have to take it (the right one) out if the case for the left one to work.
I would recommend this to a friend- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are wild. The noise cancelling alone is impressive, yet there are so many settings on the app that you can tweak. They come with a built in mic for hands-free calls and the audio quality for that is also excellent.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds...the sound is amazing and the quiet mode is awesome.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, thought the whole gym shutdown the first time I put them on. You don’t realize how surrounding sound affects quality of noise till you put these on
I would recommend this to a friend - Cons mentioned:Connectivity
Hnnmm
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose has never disappointed me, but this pair isn’t up to their standards. It is hard to connect from one device to another, and it is just not what I expect from Bose. This is probably 4th pair over the years, and I loved them all, but these are mediocre.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for your feedback, we're glad to hear that you were enjoying your Bose products over the years. Sorry you're having some difficulty switching between devices, the best way to do this is through the Bose Music app, you can find our guide here for managing your connections - https://bit.ly/3PSoT0m
Tegan - Bose Customer Support
Software/Firmware is horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I'm not sure if it's actually the software or the firmware, but one of these doesn't work very well at all, but let's start with the hardware. Hardware- I've owned several pairs of Bose headphones and they've always had the best sound for me, both the wired and wireless, especially when it comes to bass. Highs and mids have great depth and the sound quality on these is as good and any other Bose item I've purchased over the years. Software/Firmware - After a couple of days the headphones started getting out of sync with the phone and the noise cancelling wouldn't work and the sound wouldn't come through the headphones so I had to remove the headphones from the Bose software and the Bluetooth on my phone and resync the Bluetooth which can only be done with the charging case, which makes it really inconvenient when you're out on a walk and don't have the carrying case with you. This would happen on an almost daily basis. I tried updating the software and firmware but those were already up-to-date. After two weeks I finally ended up returning them because I couldn't deal with the aggravation any longer. Too bad because I loved the sound and the noise cancelling was amazing, but they weren't worth the frustration. Can't recommend this item currently with the firmware issues.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Roger,
It's really great to hear that you was enjoying the sound of these earbuds. I'm very sorry that you have to deal with some connection/sync issues. This shouldn't be happening and I wish we could have done more to help before you made your return.
Just in case you haven't completed your return yet, we would suggest performing a reset on the headphones. You can do this by following the steps here - https://bose.life/44R7DOY.
Thanks,
Charlotte - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Not good for Android
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the sound but i returned these. I use a Samsung Galaxy s23 (current gen). These ear buds often disconnected. Also the capacitive buttons didnt work well at all. Ive had the Sony WF-SP series for 3 years and im sticking with those for a while longer
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Drew, I am glad to hear that you like the sound quality of the QC earbuds II. For Bluetooth connection issues. we do have great troubleshooting suggestions you can try over on our product support website: bose.life/3ZEHPDs. Should you need further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support.
- Pros mentioned:Comfort, Sound quality
Great upgrade, great noise cancellation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancelling, very comfortable, very good sound, only B&O Beoplay Ex are better sound. Biggest issue causing a one star reduction is that microphone is not good in a loud environment keeping me reaching for my AirPods Pro 2's. Having multipoint would also be good as all wireless earbuds at this price point have that.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing. They are good but not great at noise cancelling as I had hoped for.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose is boss
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product and love the great customer service. Bose surely hit it out of the park with these noise canceling earbud’s. Its like ypu can hear every instrument. Bose is bossno doubt!
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ear buds, bought these for my sister for her exercise routines. She loves ces them almost as much as I do. Sound is precise and has no compassion.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is excellent in noise cancelation. But if you want bass quality then download bose app ne adjust accordingly.
I would recommend this to a friend - Pros mentioned:Sound quality
Best headphones ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you put these bad boys in your ear, all outside noise is removed. I ised them on a flight recently and it was amazing to not hear the plane noises
I would recommend this to a friend - Pros mentioned:Sound quality
Conflicted Conflicted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a previous set of Bose noise canceling earbuds. Overall build quality is very high. However software  is pretty glitchy. Has problems with right and left earbud staying in perfect sync. Noise cancellation is really good until it interacts with high decibels. They seem to quit when things get tough. My Bose QC 20s were much better
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
I am sorry to hear that you have syncing issue with the earbuds. Here are the steps to reset the earbuds, to address this. https://bose.life/3Mv5C2H. Also, please be informed that combination of both active and passive noise reduction technologies in your headphones is designed to block out most sounds but may not block out everything. You may still hear higher pitched sounds like sirens and even human voices, although the volume of these sounds should be dramatically reduced. If you require further assistance, just reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
- Pros mentioned:Sound quality
Worlds best ear pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had and used all kinds of headphones and earplugs and these little things are by far the best ever I don’t even know that I have them on and everything turns quiet and peaceful Chris Benedict
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theae are really good at noice cancelling, however they do fall out of my ears. I've tried the different size fittings.
I would recommend this to a friend