Customer Ratings & Reviews
- Model:
- 870730-0010
- |
- SKU:
- 6512575
Customer reviews
Rating 4.3 out of 5 stars with 4181 reviews
(4,181 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good Quality, Mediocre Fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great; however, the original QuietComfort (QCs) Earbuds stayed in my ear markedly better than these. Because of that, the ANC is also better on the original model. I thought the 9 combinations of fit with the stability band plus ear tip would be a certain win, but it wasn't. It fit "fine" in my left ear (close to the fit of the original QCs, but still not as good), but the fit in my right ear was never good enough for me to walk around with the earbuds in without constant worry the right earbud would fall out (and it did, especially after I wore it for longer than 45 minutes). For context, I have tried the Beats Studio Buds, the Beats Studio Bud Pros, the original QCs, and QC2s. In terms of fit, the original QCs were the best by far and the original Studio Buds were the worst. The QC2s were between the Studio Buds and the Studio Bud Pros. More context: my left ear usually is fine with the standard fit earbud tips. My right ear seems to be larger and/or shallower, and I usually wear a size larger in that ear. For the QC2s I used the size 3 stability band and size 2 ear tip for the best fit (which was still not great for such an expensive product). I know there is a size 4 stability band, but you have to order it and by the time it would have arrived, I would not be able to return the QC2's because it would have been outside Best Buy's return window (plus the fit on the left ear was lesser than the original QCs). I know for some folks the QC2s will work great, but if your ears are similar to mine, I cannot recommend this product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Wade,
It's wonderful to see that you love the quality of the earbuds, though we are surprised that you're having trouble with the fit of the earbuds. The different ear tips and stability bands are designed to ensure the best chance at getting the perfect fit. With extra small, and extra large ear tips, and stability bands available to order directly from Bose.
We'd recommend following the guide here https://bose.life/3CtRgvz to ensure you get the best possible fit. An we would recommend reaching out to us https://bose.life/38DNELy to order the alternative sizes if you feel they are needed. We want to make sure you get the most out of your earbuds.
Nic - Bose Customer Support.
- Pros mentioned:Sound qualityCons mentioned:Volume
Rated 4 out of 5 stars
Good but needed to be a bit louder.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in class noise canx. Decent sound with good separation, but not much in the way of volume head room. Need to be a little louder at max volume when watching quieter YouTube videos or older tracks that were recorded at a lower volume. I returned them for those reasons (just my preference). Too pricey for me for what I feel you get.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Good but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sometimes have connectivety issues between devices. Not as smooth as air pods
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Try them, forget the rest!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation on a new level with these airbuds! You can have 5 modes and teak to your nc desires one grip is the lack of wireless charging it feels very 2019 but sound quality fit and feel is better imho than the top of the line in it's class.... price is high also but it's all worth it once you put these bad boys on!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Must buy if you want noise cancelling
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Bose QC earbuds, I absolutely can feel the differences from my previously owned earbuds, works great in plane, gym, walks. I have not tried running, I can comment on the fit once when I try running.
I would recommend this to a friend - Pros mentioned:Bass, Battery life, Sound quality
Rated 5 out of 5 stars
Good sound and noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent earbud with best in class noise cancellation, slightly bass heavy but easy to alter with app. Good fit options and battery life.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend Rated 5 out of 5 stars
Great work earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, they can take non stop use and a beating for a year with no issues. After welding and sparking near them I had to swap them out. Otherwise I'd be rocking the og pair still
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Bose quiet comfort II
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love bose products. So these second generation noise canceling earphones are perfect in that aspect. However they would not stay in my ear even after trying all 3 tip sizes. I spent alot of time trying to keep them in my ears during workout. The sound quality is great as usual but bose needs to start making these earphones working independently when using them for phone calls
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Claudy,
Fantastic to hear how impressed you were with the QC Earbuds II. Sorry to hear you've had issues during exercise however with the fit of the buds. The great news is you can pick up alternate size tips if the ones in the box do not fit you well. The other great news is we recently issued a firmware update which brings one-sided listening to the buds. Be sure to check the Bose App for firmware updates.
Kind regards,
Jeff - Bose Customer Support
Rated 4 out of 5 stars
better than most, but questionable design choices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing a number of bluetooth earbuds that were junk, these are a pleasant surprise in that they just work. Only reason I downgraded a star is that they have too much functionality packed into to small a form. Result is that every time I adjust them in my ear, something I don't want happens (e.g. hanging up a call). I'd rather they were simpler, but more predictable.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancelling headphones. Takes a while to get used to them. Great for the gym and listening to music at home
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bose!!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always been a apple airpods Guy since the beginning, decided to change it up a little bit so i bought bose quiet 2 they sound amazing , i am really happy with them I recommend giving them a try
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend Rated 4 out of 5 stars
Cool
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were cool and lasted about a year. I had to replace them but the geek squad helped.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Random connectivity problems, wish they were easier to get in and out of the case, but they sound great!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
best product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is the best earbuds in the market esp the Noise-Cancellation experience sound quality is excellent.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Connection upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great! From time to time the connection will give out on one or both at the same time.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Music 4Life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my 12 year old son. He absolutely loves them. The quality of the sound is pure. Great product. A little pricey but it’s a good product
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst headphones i have ever purchased. They keep disconnecting from the phone. Wont connect to the phone. Having to go into the app and take them off then reconnect. When talking on the phone it sounds like you are getting a hearing test with constant beeping of random frequency. Same thing is happening with 2 different sets.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Ryan,
It's disappointing to hear you've had issues with your earbuds disconnecting from your phone. This shouldn't be happening. If this continues, please follow the troubleshooting steps located here: https://bose.life/3OKrIAP. If you find the problem persists, please do not hesitate to get in touch with us via https://bose.life/3ET4mCs. We'll be more than happy to help!
Jeff - Bose Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Over all great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling and sound. The Bose app is lacking, does not show battery life and really has no settings at all except a super basic equalizer. Ear buds themselves are great.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Love them so much that I bought 2nd pair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use mine everyday. I also carrie a white ine in my purse. People never complained that cant hear me . Love them! Batteries last.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice sound, quiet and clear vocals love them
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend











