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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4184 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,184 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always been a apple airpods Guy since the beginning, decided to change it up a little bit so i bought bose quiet 2 they sound amazing , i am really happy with them I recommend giving them a try

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set I have purchased! Better than my AirPods Pro

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes have connectivety issues between devices. Not as smooth as air pods

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they say noise cancellation, they mean noise cancellation! I love them. They stay put in your ear and the battery life is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Connection upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great! From time to time the connection will give out on one or both at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had beats and JBL but there’s no quality like Bose. Crystal clear sound and they were truly amazing on my flight to and from Chicago and would definitely recommend these to everyone that want good listening! Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than most, but questionable design choices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a number of bluetooth earbuds that were junk, these are a pleasant surprise in that they just work. Only reason I downgraded a star is that they have too much functionality packed into to small a form. Result is that every time I adjust them in my ear, something I don't want happens (e.g. hanging up a call). I'd rather they were simpler, but more predictable.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst headphones i have ever purchased. They keep disconnecting from the phone. Wont connect to the phone. Having to go into the app and take them off then reconnect. When talking on the phone it sounds like you are getting a hearing test with constant beeping of random frequency. Same thing is happening with 2 different sets.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ryan,

      It's disappointing to hear you've had issues with your earbuds disconnecting from your phone. This shouldn't be happening. If this continues, please follow the troubleshooting steps located here: https://bose.life/3OKrIAP. If you find the problem persists, please do not hesitate to get in touch with us via https://bose.life/3ET4mCs. We'll be more than happy to help!

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best Noise Canceling Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair of these. Bose noise canceling is 2nd to none

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them. If it wasn't for my oddly shaped ears, I would have kept them. My wife and kids loved them too. I'm big on sound quality and these definitely delivered. I'd recommend these to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones overall but i wont lie, the confortness is better than the last gen headphones but the noise cancelation is not better than the last but over all the music quality is a great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Over all great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling and sound. The Bose app is lacking, does not show battery life and really has no settings at all except a super basic equalizer. Ear buds themselves are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose..the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bose earbuds were the best I've ever heard. its just that the price was a little steep for me so i had to return them, but if i could afford them i definitely would have kept them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose Ear Duds!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but after a year and a half they no longer work. Left bud completely stopped working and the noise cancellation on the right bud stopped. Spending that kind of money on something that lasts a year and a half is very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent in noise cancelation. But if you want bass quality then download bose app ne adjust accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My budz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds! Not as loud as it could be but loud enough. The nose cancelling kids very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in the world

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are world’s best noice canceling earphone with excellent sound quality and top of the class build quality. I just don’t think the case feels premium it just feels like a plastic one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear sound great noise canceling.. dont hear much in the car when driving with them in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music 4Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 12 year old son. He absolutely loves them. The quality of the sound is pure. Great product. A little pricey but it’s a good product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for purpose intended, I purchased to eliminate the machinery sounds in my recent flights.

    I would recommend this to a friend