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Customer reviews

Rating 4.3 out of 5 stars with 4189 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,189 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for listening not on calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really awesome for noise cancelling when listening. I purchased these to cut out the noise to the person on the other end of the line while on calls, but despite trying all settings/ modes, everyone that I tried to speak complained about amplified background noise vs reducing it. I am disappointed and will mostly be returning min.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, if you would like to improve the audio or noise cancellation during calls, please ensure that your earbud and stability band size are the right ones for you ears. The best fit will cause a seal in your ear which will stop the earbuds from moving, whilst also improving audio and noise cancellation performance: bose.life/3OE4iNt. Should you need any further assistance, please contact our technical support team, who will be more than happy to assist you: bose.life/3iazBx7.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One if the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earplugs are one the best for noise reduction. Also the sound is good. The only issue that i have is that when i am on a phone call at the gym people have difficulty with the background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose comfort earbuds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best earbuds I have ever bought. Better than the older version Bose due to the noise cancellation feature. The quality of sound never disappoints for Bose.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Hnnmm

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has never disappointed me, but this pair isn’t up to their standards. It is hard to connect from one device to another, and it is just not what I expect from Bose. This is probably 4th pair over the years, and I loved them all, but these are mediocre.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Thanks for your feedback, we're glad to hear that you were enjoying your Bose products over the years. Sorry you're having some difficulty switching between devices, the best way to do this is through the Bose Music app, you can find our guide here for managing your connections - https://bit.ly/3PSoT0m

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Flawless....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work flawlessly. The noise canceling is excellent and I love that you can set different levels so you can hear some ambient noise when appropriate. Love these. Sound is so crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelling and great sound quality. The noise cancelling is on-par with their headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crisp audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download the bose app, get yourself some EQ functionality and premium sound. Different transparency modes fit for your enviroment and uses that you can freely customize. Phone calls get a passing grade as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looove these! They are amazing. I got them for my wife as a gift since she loves music, however during my test run with them, I really enjoyed the premium sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling earbuds. Thank you Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new noise canceling earbuds. They give clear sound. Can give you total silence or an aware mode. Great for when you just don’t want to be bothered by the world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music 4Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 12 year old son. He absolutely loves them. The quality of the sound is pure. Great product. A little pricey but it’s a good product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose but as a small headphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power of Bose in you’re ears with maximum comfort and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are excellent. The quality and the noise canceling are probably one of the best in the market. The delivery of the items was on time and the package did not have any damage.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok sound in sound quality. Nothing special that reflects their pricetag except their name. Doesnt even wirelessly charge. Lacking very basic functionality like only listening to the left earbud without the right one. You can listen to only the right bud but not the left. Seriously?

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Javi,
      Independent earbud usage is available for the earbuds with the latest firmware update. Make sure you update the earbuds through the Bose Music app. Watch the video here https://bose.life/3HzRFxL for how to update the earbuds.

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and are really nice headphones they just didn’t fit properly in my ears. I would wear them to the gym wear they would loosen up and fall out of my ear, and when you went I push it back in your either shutting the headphones off or shuffling songs.Bottom line is that they just didn’t fit in my ears but if they did I would still have them.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Paul,

      It's wonderful that you love the great sound, and using the earbuds while at the gym. Our guide here https://bose.life/3JirRsf is great for helping to get the best fit. Should you need the alternative sized ear tips, and stability rings, contact us https://bose.life/38DNELy and we can help you order it.
      Should you need to adjust the earbuds while wearing them, touch them by the sides, as the touch controls are on the surface where the Bose logo is.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing nothing ls compare to this invar also apple AirPods Pro 2 but they are not even close when it comes to sound and quiet isolation; we’ll just with the name BOSE you know what you are getting

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good quality and great noice cancelling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything its ok with earbuds, jusy some problems with the connectivity with IOS phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beware of the Sony xm5s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regret bringing them back I returned them because friends would say the Sony xm5s where better I wouldn’t pay half the price prefer Bose waiting for the ultras this Oct

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. Feedback is amazing. Better sound quality than AirPods from what I was told.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - QuietComfort Earbuds II True Wireless Noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is known by the good sound quality and of course, these are not the exception with a great sound cancelation with no issues with connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones love the noise canceling, had them for over 2 years.

    I would recommend this to a friend