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Customer reviews

Rating 4.3 out of 5 stars with 4189 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,189 reviews
  • Rated 5 out of 5 stars

    Noise canceling is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of these ear buds is the best. I travel a lot for work and noise canceling eliminates an airplane engine noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. My favorite to date. The sound quality is superb. The controls are perfect and easy to use. I highky recommend these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are they best I ever had. The noise canceling is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    unusable due to constantly falling out of ears

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would be my go-to buds due to their excellent noise cancelling, unfortunately they are unwearable. The silicone tips get slippery quickly and they are heavy enough that they fall out constantly. I cannot wear them for very long because they fall out so easily. I've somewhat gotten around this by using foam eartips, but those fall apart quickly and need to be frequently replaced. The buds still fall out with the foam tips, but I can wear them for longer. A lot of money to spend on something I can't use. What I end up using instead are Beats, even though they aren't noise cancelling they have never fallen out because of the earhooks. But the reason I bought these is for the noise cancelling, which Beats don't have. So I'm left without a solution.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi April - if your QuietComfort Earbuds II are falling out of your ears, it would seem that you haven't found the right size of eartip and/or stability band. I recommend experimenting with the provided size combinations, and if that fails, Bose offers extra small and extra large alternate sizes. You're welcome to get in touch with us about those. Also, make sure you run the fit test in the Bose app; the earbuds should stay in your ears after that. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them so much that I bought 2nd pair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mine everyday. I also carrie a white ine in my purse. People never complained that cant hear me . Love them! Batteries last.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Great sound quality and thats it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancellation are the only pros to this device. I can’t tell you the amount of times these disconnect from my device. I have to reconnect them almost every single week at least once because they do not connect with my phone. I used to be okay with this but its become a constant issue that occurs way too much for the price you pay for these stupid things. It should be addressed before they are even released. Really not happy with these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Luis, I am glad that you are enjoying the great sound quality and noise cancellation of the QC earbuds II. For connectivity issues with the earbuds, we recommend checking out our various troubleshooting suggestions found on our product support website here: https://bose.life/439FmCG.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent in noise cancelation. But if you want bass quality then download bose app ne adjust accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound with surprising base for buds. The noise canceling feature is next level.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds!! Great for working out and other daily activities. I would definitely recommend these. Blocks away so much sound for when you don’t want to be bothered.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    overall pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's decent. qood quality sound, great noise cancelation, but not great price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds for the Price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! Definitely the best active noice cancelling earbuds in the market right now. Had the Sony WF1000XM4s before this and can definitively say these are better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish they had a find my feature. They were moderately comfortable with alright noise cancellation. Lost them after a few weeks at a friends house. If they had a find my feature id still have them. AirPod pros are better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Earbud’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and features, only downside is their app is a little buggy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying Bose and let me tell you that it's really good quality product the noice canceling is top notch would definitely buy more in the future

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound even better with noise cancellation I would recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Canceling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling feature and the signal distance

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great EarBuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like these. They sound great. I do prefer the price of the original model though, so did wait for them to go on sale. These ones had the features I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Trash don’t buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you’ll pay for these earbuds they’re absolutely not worth it. Simply put they’re garbage. The sounds quality is great and the noise canceling is alright but the connectivity issues are out of this world. Since having these I have had to manufacture reset the earbuds several times and still they continue to have issues. I thought this was just my experience but if you look them up this is a known issue. Save your money don’t buy this trash

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    hi

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product ! Quality was very good ! Proud owner!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound! Bose puts out a outstanding product

    I would recommend this to a friend