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Customer reviews

Rating 4.3 out of 5 stars with 4189 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,189 reviews
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds for champions, I’d highly recommend these if you are a champion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for noise cancelation! The only downfall is the battery life but still good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose is the Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd set of Bose earbuds and absolutely the best! The sound is 2nd to none. I listen to all types of music and each genre sound is excellent in its own right. By far the most comfortable fit and I’ve had Apple (stick to phones), Sony (stick to TVs) and Beats which never impressed me! Bose are the industry leaders for commercial exceptional sound, love them! The fit is great and light and when on a plane you can’t hear any noise, did I say I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You won’t regret it !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried a lot of ear buds a lot !!! and only a couple come through the Sony wf-1000xm4 and these bad boys they do not disappoint!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unmatched Noise Canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose, but the earbuds I received did not work properly. I had to exchange them for a new pair. The new pair worked great. Noise cancelling is unmatched!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing a new pair of earbuds, I was expecting great sound but was blown away by the noise canceling feature. Better than my over the ear Bose headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for the noise canceling. It’s incredible, the sound is great it can be adjusted with the app to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great earbuds but some inperfections

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these ear buds. They work great but if you leave them in the charger lile i did for an hour they no longer work. Im pretty upset at that. I tried all sorts of different earbuds bose, sony, beats. Im still trying to find the one that is both comfortable while sleeping and noise canceling.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, I am glad you find you earbuds great! It is surprising to hear that your earbuds stopped working after an hour of charging. We have a great guide that I am certain will ensure the earbuds are charging as they should be!https://bose.life/3qjK15Y

      If you need any further help with this, please reach out to our customer support team who would love to help you! https://bose.life/3nTDo5H

      John - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    no better ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bose are always great, i lost my first pair and where and bought another pair, there are nothing to match their quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for what you should be expecting out of the product at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose...pricey but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds. Great sound. Wish operating instructions were included. You have to go online to get them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent but needs locater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelation and sound! Would be good to have a way to track them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever had. Just great! I’m so glad I listened one of my friends when he recommended to get this earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Sound earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boss has one of the most amazing sound when it comes to speakers. This was my 3rd time buying headphones for Boss. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds are great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. He absolutely loves them and says they work great. They keep the background noise down as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing ear buds and best ANC by far!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ANC hands down. My go to for flights and for blocking outside noises. Probably not quite as good sound as the Sony or Apple buds but far better ANC. Really great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    not very sound dampening

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not reduce sound as much as expected, but are comfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my AirPod pros they stay put. Hopefully when I’m working out and sweating they will work good!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible Experience with the Operating System!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are patient and have an engineering degree, you might be right for these. It doesn’t seem like Bose and Apple play well together with this version of the earbuds. Although they are comfortable and sound fine, this version lacks reliable Bluetooth technology to maintain connection to just one iPhone. The prior version connected to multiple devices and allowed the user to switch quite easily. The former version also had wireless charging. The tech support for these is poor and slow. The case is cheap - it broke falling from a nightstand 20 inches high. I’m kicking myself for not returning these immediately within the Best Buy window.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      we are very sorry to hear of the experience you are having with your QuietComfort Earbuds II. We'd love to go through these concerns with you, as your charging case has broken, we'd recommend reaching out to your local support team via https://bit.ly/3UNtwsQ
      You have a 1 year warranty and lifetime of support available with your purchase, reach out to us so we can get this resolved for you.

      Tegan
      Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    OMG BOSE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds are by just incredible, I was at a loud Concert, and was able to have a clear conversation with absolutely no issues. Unbelievable

    I would recommend this to a friend