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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,181 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great EarBuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like these. They sound great. I do prefer the price of the original model though, so did wait for them to go on sale. These ones had the features I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound even better with noise cancellation I would recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ear buds, so worth the money! Fantastic sound quality and great noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality battery life is a bit short but it works great and the left earbud cab be used the same as right so its good. Noise cancelation is exelent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound quality ANC is great would recommend this for ANC

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the item daily love them. Perfect for travel or just around the house. Other buds have hurt my ears in the past these with the extra rubbber does not at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome best mouse canceling ear buds I’ve ever used. Sound is superb! If you’re on the fence just do it, you’ll love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    QC Ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price from a quality and sound perspective. Had the OGs before but theses rock.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing a new pair of earbuds, I was expecting great sound but was blown away by the noise canceling feature. Better than my over the ear Bose headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Connectivity issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but they have connectivity issues that need to be addressed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound a little pricey

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound a little pricey but would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are awesome! Most importantly, they don’t fall out of my ears. The sound is awesome in the Bose way and the noise canceling is absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are by far the best. I own beats and JBL headphones and Apple. But these are clearest and live the true noise cancellations

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unmatched Noise Canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose, but the earbuds I received did not work properly. I had to exchange them for a new pair. The new pair worked great. Noise cancelling is unmatched!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really something else--easily pairs with Bluetooth receivers and dampens noise amazingly. Super convenient tap/hold features to switch between silent and aware, pause, play, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for everything from work to cutting grass. They the best noise canceling headsets ive owned. Great also for shooting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All about that Bose, no trouble!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and active noise canceling immerses listeners into a private world. Calls come in crystal clear. It is so easy to use controls. Really happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    not very sound dampening

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not reduce sound as much as expected, but are comfortable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Amazing just not that loud!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them I just with the volume was a little louder, but other than that that are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible Experience with the Operating System!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are patient and have an engineering degree, you might be right for these. It doesn’t seem like Bose and Apple play well together with this version of the earbuds. Although they are comfortable and sound fine, this version lacks reliable Bluetooth technology to maintain connection to just one iPhone. The prior version connected to multiple devices and allowed the user to switch quite easily. The former version also had wireless charging. The tech support for these is poor and slow. The case is cheap - it broke falling from a nightstand 20 inches high. I’m kicking myself for not returning these immediately within the Best Buy window.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      we are very sorry to hear of the experience you are having with your QuietComfort Earbuds II. We'd love to go through these concerns with you, as your charging case has broken, we'd recommend reaching out to your local support team via https://bit.ly/3UNtwsQ
      You have a 1 year warranty and lifetime of support available with your purchase, reach out to us so we can get this resolved for you.

      Tegan
      Bose Customer Support bose