Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best earbuds any one could wish for, amazing color and quality, pure voice.
I would recommend this to a friend - Cons mentioned:Connectivity
Connectivity issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but they have connectivity issues that need to be addressed
I would recommend this to a friend - Pros mentioned:Comfort
Bose Review
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very soft and fit perfectly. I was able to exchange for new pair when 1 wasn't working.
I would recommend this to a friend - Pros mentioned:Sound quality
Noise canceling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really something else--easily pairs with Bluetooth receivers and dampens noise amazingly. Super convenient tap/hold features to switch between silent and aware, pause, play, etc.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needing a new pair of earbuds, I was expecting great sound but was blown away by the noise canceling feature. Better than my over the ear Bose headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Best buds ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are awesome! Most importantly, they don’t fall out of my ears. The sound is awesome in the Bose way and the noise canceling is absolutely amazing.
I would recommend this to a friend - Pros mentioned:Sound quality
All about that Bose, no trouble!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and active noise canceling immerses listeners into a private world. Calls come in crystal clear. It is so easy to use controls. Really happy with this purchase!
I would recommend this to a friend - Pros mentioned:Sound quality
Love these headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for everything from work to cutting grass. They the best noise canceling headsets ive owned. Great also for shooting.
I would recommend this to a friend - Pros mentioned:Sound quality
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones I recommend them to everybody only down side is they haven't updated them where you can use only the left one yet but still great quality headphones for music and talking
I would recommend this to a friend - Pros mentioned:Fit, Sound qualityCons mentioned:Connectivity
Best noise canceling buds!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is top notch, sound quality is great and they fit great. I just wish they has wireless charging.
I would recommend this to a friend - Pros mentioned:Sound quality
Unmatched Noise Canceling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Bose, but the earbuds I received did not work properly. I had to exchange them for a new pair. The new pair worked great. Noise cancelling is unmatched!
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome best mouse canceling ear buds I’ve ever used. Sound is superb! If you’re on the fence just do it, you’ll love them!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Headphones Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’ve worked pretty great so far! Process was fast and easy. Took them on a flight with me and was pleased with the silent and aware modes that kept the flight feeling short!
I would recommend this to a friend - Pros mentioned:Battery life
Great for landscaping
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing earbuds as I am a landscaper and they allow me to only hear music and none of my equipment. They are very easy to use and the battery life is great!
I would recommend this to a friend - Pros mentioned:Fit
Great headphones, horrible app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones, they have really good ANC, the aware mode is a 8 out 10, bose has said that the headphones should be getting atpx adaptive before the end of spring time, the fit is perfect for me, Im able to sleep with them on, the one thing a hate and cant get to work is the app, it is terrible it will only work for the first time setup after that it will fail to connect ever again no matter if you reset your phone,erase and re-download the app,or resseting the headphones, so just set it up right the first time and you wont have any problems but the app kills the headphones experience.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Carlos,
It's great to hear you were impressed by the headphones and I'm glad to hear you are excited about the upcoming features soon to be added to the product.
It's strange that you are having issues with the Bose Music app. This shouldn't be a problem especially as you should be using this to manage pairings, etc.
Once you have paired, the next time you go to use them, you should be able to open the case of the buds, take them out, put them on and connection should be automatic - the app isn't needed at this stage unless you wanted to make changes. If the app fails to work, try closing the app fully, then try again.
Remember, we offer lifetime free technical support and you get a one-year warranty with Bose, so please do not hesitate to reach out (https://bose.life/3ET4mCs)
Jeff - Bose Customer Support
- Pros mentioned:Battery life
Great Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are perfect! I love the they way you can use the app to control various listening settings. I feel as if the earbuds are always charged up! Great Investment!
I would recommend this to a friend - Pros mentioned:Sound quality
Great earbuds but some inperfections
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought these ear buds. They work great but if you leave them in the charger lile i did for an hour they no longer work. Im pretty upset at that. I tried all sorts of different earbuds bose, sony, beats. Im still trying to find the one that is both comfortable while sleeping and noise canceling.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am glad you find you earbuds great! It is surprising to hear that your earbuds stopped working after an hour of charging. We have a great guide that I am certain will ensure the earbuds are charging as they should be!https://bose.life/3qjK15Y
If you need any further help with this, please reach out to our customer support team who would love to help you! https://bose.life/3nTDo5H
John - Bose Customer Support
- Pros mentioned:Comfort
not very sound dampening
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not reduce sound as much as expected, but are comfortable.
No, I would not recommend this to a friend - Pros mentioned:ComfortCons mentioned:Connectivity
Terrible Experience with the Operating System!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are patient and have an engineering degree, you might be right for these. It doesn’t seem like Bose and Apple play well together with this version of the earbuds. Although they are comfortable and sound fine, this version lacks reliable Bluetooth technology to maintain connection to just one iPhone. The prior version connected to multiple devices and allowed the user to switch quite easily. The former version also had wireless charging. The tech support for these is poor and slow. The case is cheap - it broke falling from a nightstand 20 inches high. I’m kicking myself for not returning these immediately within the Best Buy window.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
we are very sorry to hear of the experience you are having with your QuietComfort Earbuds II. We'd love to go through these concerns with you, as your charging case has broken, we'd recommend reaching out to your local support team via https://bit.ly/3UNtwsQ
You have a 1 year warranty and lifetime of support available with your purchase, reach out to us so we can get this resolved for you.
Tegan
Bose Customer Support
- Pros mentioned:Sound quality
OMG BOSE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless earbuds are by just incredible, I was at a loud Concert, and was able to have a clear conversation with absolutely no issues. Unbelievable
I would recommend this to a friend