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Customer reviews

Rating 4.3 out of 5 stars with 4189 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,189 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for vanpooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reduces the background noise in my vanpool. I can watch movies and not hear what is going on outside or inside. wanted something I could easily take with me and store in my backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Bose I trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, crisp, and clear sound. Best wireless earbuds I’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set I have purchased! Better than my AirPods Pro

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling you can get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and the noise cancelation is 100% the best you can get for this price range, would recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose qc2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent everything all the way round. it's bose quality so they won't put an item out if it's under par. i can recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I had the most earbuds that are under these and loved them. I misplaced an earpiece, so I decided to upgrade to these. They are not as user-friendly, and I must touch them multiple times to work correctly. The sound and cancellation are good, though. I prefer the model under this one.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Keisha,

      Sorry to hear you've had difficulties with the touch controls on the QC Earbuds II. That certainly shouldn't be happening. Have you tried unpairing and establishing a new connection to see if that improves performance? Have you also updated the buds to to the latest firmware version via the Bose music app?

      If you continue having problems, please do not hesitate to get in touch with us https://bose.life/3ET4mCs.We're always happy to help.

      Kind regards,

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose earphones work as well as the Bose headphones. Both of these are much better than the iPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Altera construction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds it’s one of the best what I purchase, it’s very good you can get all the conversations with no interruptions also the sound it’s all clear I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome best mouse canceling ear buds I’ve ever used. Sound is superb! If you’re on the fence just do it, you’ll love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are by far the best. I own beats and JBL headphones and Apple. But these are clearest and live the true noise cancellations

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, had to exchange for the same because the ones I got did not hold a charge. All is well now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Had AirPods prior that eventually ‘died’ and wanted to try something new. These are IT. Great sound quality and the noise cancellation is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better comfort the apple. These do not hurt my ears like the Apple pro

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose wireless ear buds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. You cant hear anything else going on around you. They cancel out the noise around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality best EarPods I have ever purchased

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The noise cancelation is stunning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I expected from Bose. During rigorous exercise they tend to fall out. But the noise cancelling and sound quality is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift for my sister

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my sister. Bose has very good quality so I purchased these for my sister she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST SOUNDPROOFING

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good crisp sound the quality beats every penny and will also sound realistic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and the way they fit in my ear. I work in a noisy environment and these buds lower the noise around me and allow me to listen to music with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is expensive but your buying quality and comfort.

    I would recommend this to a friend