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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,181 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for landscaping

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing earbuds as I am a landscaper and they allow me to only hear music and none of my equipment. They are very easy to use and the battery life is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    OMG BOSE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds are by just incredible, I was at a loud Concert, and was able to have a clear conversation with absolutely no issues. Unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great earbuds but some inperfections

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these ear buds. They work great but if you leave them in the charger lile i did for an hour they no longer work. Im pretty upset at that. I tried all sorts of different earbuds bose, sony, beats. Im still trying to find the one that is both comfortable while sleeping and noise canceling.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, I am glad you find you earbuds great! It is surprising to hear that your earbuds stopped working after an hour of charging. We have a great guide that I am certain will ensure the earbuds are charging as they should be!https://bose.life/3qjK15Y

      If you need any further help with this, please reach out to our customer support team who would love to help you! https://bose.life/3nTDo5H

      John - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are perfect! I love the they way you can use the app to control various listening settings. I feel as if the earbuds are always charged up! Great Investment!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve worked pretty great so far! Process was fast and easy. Took them on a flight with me and was pleased with the silent and aware modes that kept the flight feeling short!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with the sound quality! Tried Pixel buds, Samsung Galaxy Buds, but decided to settle for this!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First set of noise cancelling headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, i can tune out or be active in my surrounding environment! Great sound quality as expected from bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling ear buds! I have tried three other brands that don’t measure up to these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best EarPods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good sounds quality, I like to use it most of the time most especially when I am working

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much would not buy anything else they have good quality sound and blocks out what I need to block out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones I recommend them to everybody only down side is they haven't updated them where you can use only the left one yet but still great quality headphones for music and talking

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Great headphones, horrible app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones, they have really good ANC, the aware mode is a 8 out 10, bose has said that the headphones should be getting atpx adaptive before the end of spring time, the fit is perfect for me, Im able to sleep with them on, the one thing a hate and cant get to work is the app, it is terrible it will only work for the first time setup after that it will fail to connect ever again no matter if you reset your phone,erase and re-download the app,or resseting the headphones, so just set it up right the first time and you wont have any problems but the app kills the headphones experience.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Carlos,

      It's great to hear you were impressed by the headphones and I'm glad to hear you are excited about the upcoming features soon to be added to the product.

      It's strange that you are having issues with the Bose Music app. This shouldn't be a problem especially as you should be using this to manage pairings, etc.

      Once you have paired, the next time you go to use them, you should be able to open the case of the buds, take them out, put them on and connection should be automatic - the app isn't needed at this stage unless you wanted to make changes. If the app fails to work, try closing the app fully, then try again.

      Remember, we offer lifetime free technical support and you get a one-year warranty with Bose, so please do not hesitate to reach out (https://bose.life/3ET4mCs)

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is much better than others i have owned. The noise cancelling works good also.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best noise canceling buds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is top notch, sound quality is great and they fit great. I just wish they has wireless charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the earbud is definitely Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t believe the difference in sound & noice cancellation compared to my Apple Earbud Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for noise cancelation! The only downfall is the battery life but still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eaenuds are just Perfect Comfortable in the ear. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The noise cancelation is stunning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I expected from Bose. During rigorous exercise they tend to fall out. But the noise cancelling and sound quality is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent but needs locater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelation and sound! Would be good to have a way to track them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. They have a great noise cancellation. I recommend this product.

    I would recommend this to a friend