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Customer reviews

Rating 4.3 out of 5 stars with 4189 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,189 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these headphones. Most wont stay in my ears or hurt my ears but these are great. Sound is amazing microphone is amazing i just love them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and on time delivery. The sound and feel of the earbuds is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just What I Expected....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you think of Bose, you expect a great product. It's exactly what I got. Fantastic noise cancelation. Music is super crisp. So glad I waited to buy these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound amazing noise cancellation the only thing is the mic quality is not great and sometimes the mic on left earbud doesn't work at all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Modes are awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for listening to classical music while working out at a noisy gym. Also great for listening to the early morning news while watering the yard :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great In-ear headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding in-ear headphones! Blocks outside sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one the greatest pair of ear buds I’ve gotten. They fit nice and comfortable and don’t worry about them falling out even when I’m riding my motorcycle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up & comfortable ear buds that stay in. Noise cancelling is spot on. I had to replace my old Bose noise cancelling wired earbuds and I’m happy with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this product is beyond my imagination. I love the sound and noice cancellation feature. I will buy Bose brand from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very soft and fit perfectly. I was able to exchange for new pair when 1 wasn't working.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great sound, okay noise cancelling

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the way the earbuds sound when im around the house. However, when im working out or *flying in a plane*, the noise cancelling does some weird things. When in a plane, for some reasone the earbuds struggle with the lressure changes, and the noise cancellingcura in and out… in a place where noise cancelling would be most beneficial.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is incredible! Adding that with the superior sound quality of Bose and these are the best headphones I’ve ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible ear pieces. I originally purchased some skull candy but returned them in under an hour. It is worth the extra money for the Bose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A year later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them for over a year now, they’re survived falls and throws from my toddler. They don’t fit as well as they used to and occasionally fall out if I’m moving a lot but I still prefer them over the AirPods i bought and the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First set of noise cancelling headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, i can tune out or be active in my surrounding environment! Great sound quality as expected from bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wes's Bose buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the sound quality of the bose and well they worked great maybe even better than the Samsung i traded in for but the Samsung have better app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best earbuds any one could wish for, amazing color and quality, pure voice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound and noise cancelling

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these after using other brands, and compared to them I would say these are better sounding and has the best noise cancelling. Its also nice and sleek

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality - buy on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancelling for planes. Sound quality is good too. Buy on sale and the value ratio will balance with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All that I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are really amazing, if you are looking for real noise cancellation to enjoy your music and an excellent sound quality, Bose earbuds will do the job.

    I would recommend this to a friend