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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4189 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,189 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling I’ve experienced in a pair of buds. I work around very loud heavy machinery, these wiped it out. The music was crisp and perfect, love these buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best workout partner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing block the outside sound, cuality of sound of your music feel like you are in the concert.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Amazing just not that loud!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them I just with the volume was a little louder, but other than that that are amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good. I found it to not be beginner friendly. It has a bit of a lerning curve if its your first time with the brand. It happend a lot where the no sound came through. Never figured out why. Popping them into the case helped resolve this issue most of the time. At times it will take multiple tries. For the price point it should have those issues

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling ear buds! I have tried three other brands that don’t measure up to these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound, quiet and clear vocals love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Needs some upgrades!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality for music is FAR better than Apple’s airpods!! That’s the plus!! The problems (compared to airpods)?… I see three. One, you can only use the right one for phone calls…two, the app shows the battery level of only the pods ( not the case)…three, phone call sound quality is not great (has echoes!!).

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kenny,
      Thanks for your feedback, we are glad to hear that you are loving the great audio of your QuietComfort Earbuds II. While single earbud listen with the left ear is not currently supported, we are working on adding a feature that will let you use either the right or left earbud independently for listening and calls. If you already have the QC earbuds II and use the Bose Music app, you’ll be notified when this update is available.

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Needs so much improvement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good when it works. But the mic is so bad if your not in a quite place. Keeps getting sounds from one piece or just connecting one and not the other. After 1 year and 4 months now it won't even connect even though it turns on

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you or taking the time to leave a review. To adress the microphone issue, please ensure you are in a quiet environment for optimal performance. If the problem persists, kindly check if there's any debris in the microphone area and clean it gently.

      Regarding the connectivity issue, we recommend having a look at the following support article: https://bose.life/3St3KM2

      If these steps don't resolve the problem, our dedicated support team is ready to assist you further. Reach out to them at https://bose.life/globalcontact, providing details about your concerns.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are true to their description. Working outside can get loud, these buds do cancel all noise and the sound quality is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is supreme. I wish there was a wireless charging option

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best EarPods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good sounds quality, I like to use it most of the time most especially when I am working

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the earbud is definitely Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t believe the difference in sound & noice cancellation compared to my Apple Earbud Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do exactly what they say. The music play the sound awesome even when you walk in the blocks of sound from the wind just people can understand what you’re saying clearly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Bose does it again

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent sound quality with outstanding noise cancellation technology. Definitely worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Excellent sound and noise cancelling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing it wicks there it keeps disconnecting at random times

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    QC NC II Earbuds: Small But Mighty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to try these even though my original QC Noisecancelling buds are still going strong. PROS - Amazing sound! Really impressed. Love the size. Very comfortable. Easy to pair. Bose Music app is very helpful. CONS - Case can't stand upright on a table based on its shape. Miss the lighted bar to show how much charge remains. This just has one light. In the summary, the sound and size outweigh any negatives. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds for Noise Canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound; awesome noise cancellation. Perfect for listening in bed with a partner who snores. Like them better actually than my AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not number choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connection, expensive but best ANC in the market now

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is much better than others i have owned. The noise cancelling works good also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound and quality of product!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new earbuds! A little confusing at first to install on my phone but after that it was good. Sound and quality are good! Well recommended

    I would recommend this to a friend