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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4189 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 4,189 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Silence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest reason for the purchase was the actived noise cancelation feature. After multiple flights I can assure you these do not disappoint l.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, a very clear and enveloping sound. The noise cancellation is great. I am very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose products are amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is still top notch. The fit is way more better than the previous model and the ANC is probably the best I've ever used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose can't be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here are the only earbuds you should consider buying. These are far superior when it comes to sound quality and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money i expected multi device connectivity .Noise canceling is amazing, the outside disappears when engaged. Sound quality is also very good.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Clint,

      I am glad to hear that you love the noise cancellation performance and sound quality of your QuietComfort Earbuds II.

      Unfortunately, you can only connect one device at a time with these earbuds.

      If you have any questions, please don't hesitate to contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      -Lau (Bose Customer Support) bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well for work while traveling and music when relaxing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ever bought! Good but best of all the noise cancellation is the best I ever had

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Need to fix alot of connection errors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their quality is cool and the noise control is perfect but they disconnect alot of your phone even during calls. And you gotta go to Bluetooth everytine ti connect them but not only that sometimes you gotta pair them again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Billy, I am glad to hear you love the quality of the earbuds. I am surprised to hear that the earbuds disconnect a lot. I would recommend making sure the bose music app is setup so that the earbuds get the lastest updates. I am certain this will ensure you get the best performance out of your earbuds: https://www.bose.com/en_us/support/articles/HC2474/productCodes/qc_earbuds_ii/article.html

      If you need any more help, please reach out to our customer support team who would love to help you: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the product. The sound quality was great, however, the flaw was, you could not answer the phone on the device itself. It would disconnect earbuds. Not sure if it’s different with an android that was my experience with having an iPhone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you enjoyed the sound quality of our QuietComfort earbuds, from what you have described, it sounds like you may have to adjust a setting in your phone's Bluetooth settings to allow audio from calls to be played on connected earbuds. Should you need any further assistance, please contact our technical support team who will happily assist you further: bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loaud enough. Could be louder. And more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    What bluetooth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive wore these things daily for the past year and the bluetooth connection is terrible, the amount if times they simply wont connect to my phoje is laughable, imagine taking out and putting in and taking out and putting in your eqrbuds iver and over till they can connect thats what youll be doing with these and when one does connect it wont sync woth your left earbud, my ledt bud is basically useless cause it wont play music no matter what i do, the app wont connect to the case even after updating it and connecting it back to the app multiple times it wont stick, for the price these are absolutely garbage there are 2 good things about these headphones the fit is bery very nive and the hearthrough is great, go but yourself a pair of jabra headphones much cheaper and much bettet all around.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Brandon.
      Thank you for your post. Sorry to hear that you are having issues with your earbuds. Please update the firmware of the earbuds and the charging case to address those issues. Updates are done separately. Steps can be found here, https://bose.life/408y5A6. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help you more.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried other brands, hoping they would be as good as Bose. Just get Bose. The noise cancellation is superior.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphone, they are really nicely mounted to the ear and dont slip off, i prefer these over the airpods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to hear things in the songs/music I’ve never heard before (and I’m 58). So clear and noise cancelling is amazing!!! Met my Bose expectations and more!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought noise cancellation was so good. Love everything about them. For work at home, errands and everyday life style.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were a gift for my nephew. He was thrilled to recieve them. Sound quality is amazing. Bose is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great! I feel like I have nothing on and sounds exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones with great noise cancellation. Works great when using it for conversation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best one from BOSE.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best one jet from BOSE. Great sounds, comfort, the battery last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds for life

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds I've ever had. Good range of sound especially bass. Easy to set up on multiple devices.

    I would recommend this to a friend