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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,181 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and easy to setup, hard to explain how good it is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose the best brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great earbuds bose its definitely the best options i try another brands and this is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds the sound is awesome and the don’t fall out easily love the noise canceling when I mow grass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One could "get lost in the sound"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound these ear buds is so immersive The sound is "Immersive" !!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loaud enough. Could be louder. And more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound! I was helped by a very nice employee as well.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose Earbuds II are a dissapointment

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty dissapointing. I lost my Quiet Comfort I earbuds while travelling on business. Am considering trashing these and finding a used pair of those again. Much better than the II version. The II version cuts in and out, goes offline whenever they feel like it. They suddenly will download firmware updates on me without my say so and the noise cancelling is nowhere near as good as version I. I thought the smaller more compact design would render the same quality and performance. Nope, not even close.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear of your disappointment with the QuietComfort Earbuds II, Kenneth! If you're not happy with the noise cancellation, I'd recommend checking that the "ActiveSense" setting is turned off in the app. As for any cutouts, try rebooting your smartphone, as this can sometimes help. If issues persist, please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Need to fix alot of connection errors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their quality is cool and the noise control is perfect but they disconnect alot of your phone even during calls. And you gotta go to Bluetooth everytine ti connect them but not only that sometimes you gotta pair them again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Billy, I am glad to hear you love the quality of the earbuds. I am surprised to hear that the earbuds disconnect a lot. I would recommend making sure the bose music app is setup so that the earbuds get the lastest updates. I am certain this will ensure you get the best performance out of your earbuds: https://www.bose.com/en_us/support/articles/HC2474/productCodes/qc_earbuds_ii/article.html

      If you need any more help, please reach out to our customer support team who would love to help you: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds; soft and comfortable and not white which is a plus. can’t go wrong with bose for audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Will purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear buds, they stay put and they are noise cancelling so your music remains crisp and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Bought these to replace an older pair of Bose earbuds. Great sound quality and easily connects to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best quality Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product as expected from BOSE. I can leave the house without it. I use it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good job bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound very good noise cancelation easy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are GREAT. The noise canceling is sooo good my kids can't interrupt my music. And the clarity & bass are second to none

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loove these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best noice cancellation ear buds on the market! I have two pairs and love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best pair I’ve ever had, for working out, calls and movies, you can wear them without any complains, sound quality it’s very impressive with rich bass and clarity in details

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best purchases i could make for long lights. Completely drowns out all the people and noise around you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    What bluetooth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive wore these things daily for the past year and the bluetooth connection is terrible, the amount if times they simply wont connect to my phoje is laughable, imagine taking out and putting in and taking out and putting in your eqrbuds iver and over till they can connect thats what youll be doing with these and when one does connect it wont sync woth your left earbud, my ledt bud is basically useless cause it wont play music no matter what i do, the app wont connect to the case even after updating it and connecting it back to the app multiple times it wont stick, for the price these are absolutely garbage there are 2 good things about these headphones the fit is bery very nive and the hearthrough is great, go but yourself a pair of jabra headphones much cheaper and much bettet all around.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Brandon.
      Thank you for your post. Sorry to hear that you are having issues with your earbuds. Please update the firmware of the earbuds and the charging case to address those issues. Updates are done separately. Steps can be found here, https://bose.life/408y5A6. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help you more.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise cancelling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphone , great noise cancelling, sound crisp and clear. Awesome for create your own personal music environment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose I hear you now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these I can actually hear him very well with these Bose earplugs I can say I love them.

    I would recommend this to a friend