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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 4,181 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not Worth $300

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, and a stellar fit especially for working out but plagued with some glaring issues. 1. You cannot use the right earbud by itself, but the right has no issues. 2. Hyper aggressive noise canceling, the earbuds seem to overcompensate for loud noises like a car door slamming with extremely loud booming artifacts. 3. I found the Bose app to be unusable with these buds, but I also just lost patience trying to adjust the various modes I would expect more for 300 dollars

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mason,

      I'm happy to see that you're enjoying the great sound quality and fit of the earbuds. The earbuds can be used fully independently, please make sure they are updated through the Bose Music app to firmware version 1.3.26 or later.
      The noise-cancelling will work to ensure that loud noises aren't projected through the earbuds while in aware mode. If you're experiencing unexpected sounds as part of noise cancelling then please try the steps here https://bose.life/44OUxkj.
      If you need help with the app not controlling the earbuds, try the steps here https://bose.life/3rADJzp to get it work. Of course if you need help with any of this please reach out to us https://bose.life/3rykPZR as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Signature Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound of these earbuds. No matter what tyoe of mysic you throw at it the sound is always really good. I wish the earbuds supported qualcomm lossless and independent earbud use with wireless charging. But other than that the ANC snd sound is superb!!!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello. It's great to hear you love the Noise-cancellation and sound performance of the Quietcomfort Earbuds II. We are happy to share that independent earbud usage is here! Connect your earbuds to the Bose Music app to get the latest firmware update 1.3.26 and use either earbud for music or phone calls..
      Thanks
      Matt - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth i have used so far! I would highly recommend these if you are looking for good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds 11

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling Technology. easily charges to 100% in provided case. I'm happy with this Bose product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect for planes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What incredible sounds coming from tiny earbuds. Great noise cancelling, perfect for airplanes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to hear things in the songs/music I’ve never heard before (and I’m 58). So clear and noise cancelling is amazing!!! Met my Bose expectations and more!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation works great love the sound of the music you can hear every detail.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds have a rich sound quality combined with the noise cancellation creates a pleasurable listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds II

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose noise cancelling in-ear headphones are great for workouts. Excellent sound and very good noise cancelling feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beverly Campbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. That was one worry I had but these earbuds are extremely easy to wear. Bose quality is right there in your ears. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have been the best experience i even had with these accessories. The noice counceling is off the charts amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, so clear and crisp. The function that it has make easy and effortless to use. I completely recommend these earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theae headphones are literally the best headphones on the market. I have goody ears and they even fit me so they're special.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Like but left bud keeps failing.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but my left bud keeps go out, it will hang on for 20 seconds then goes out for 10 seconds, then keeps repeating itself, otherwise i love them, is there a fix for this.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Craig, glad that you love the great sound of the QC earbuds II. We have troubleshooting suggestions should you be finding an issue with a particular earbud: bose.life/3ZEHPDs.
      Should you need any further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support. bose

  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds disappointed me and I've had 5 pairs of Bose over the years. After working for a day, the right bud would not charge properly. I retured for the less expensive Quiet Comfort Earbuds. Initially, there was a connection issue, however they're fine now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Penka Georgieva

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best handsfree, the best song, the best comforted and the best everything, l love that

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best for gym and active life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for running and gym, they never fall of the ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is a pretty good deal I call this the king so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound canceling works pretty good on these headphones I work around sandblasting and I wear them for ear protection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound and great NC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a toss up with the airpod pro II but I/m glad I bought these. The sound quality and NC are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love bose.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, sound quality is good, only complaint is the case doesnt show how much charge left.

    I would recommend this to a friend