Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
30/70, Against
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They definitely have good sound, the noise cancellation is amazing. Unfortunately the noise cancellation comes as a very discomfortable price. they have to fit almost to a custom made level for it to work well. I kept moving them to achieve that and just got an ear irritation. The left pod, dropped sound and does not work equal to the right pod. I tired to find if it was a settings thing but still in vain. So I am giving these away since I can not return them now
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Brian - the QuietComfort Earbuds II are designed to sit stably in the ear, without causing irritation. Be sure to experiment with the different eartip and stability band sizes, as well as running the Earbud Seal Test in the Bose app. If the left earbud is dropping sound, try rebooting your connected mobile device, and try a different device, to compare results. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Bose quiet comforts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well in terms of noise cancellation! Would definitely recommend buying
I would recommend this to a friend - Pros mentioned:Sound quality
Highly recommended !!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed new noise canceling ear buds and these are amazing!! would highly recommend!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been the best wireless noise cancelling headphones. They truly block out all noise. I even bought a pair for my mom.
I would recommend this to a friend - Pros mentioned:Sound quality
Best buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound plus sound canceling! Felt like i was inside the studio while the songs are being recorded!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and sharpness. I have been using it for months now.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these things for 8 days and all I've had are issues. The Bose app doesn't work to connect them to the phone unless it is reinstalled each time. The earbuds themseves will disconnect at random, and will force you to repair when it feels like it. Sound wise they are great, but trying to use them is like PULLING TEETH! Just now, in the 6 minutes it has taken to write this out, they have disconnected 3 different times.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, If your QC earbuds II are disconnecting, I recommend that you try our product support suggestions for Bluetooth related issues found here: https://bose.life/439FmCG. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Pros mentioned:Sound quality
Great earbuds!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and i was so happy with my purchase I decided to fet one for my dad for his birthday
I would recommend this to a friend - Pros mentioned:Sound quality
Good but not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, only drawback is that the in ear material doesnt hold on and keeps falling off.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback! We're happy to hear you're enjoying the sound quality. We understand how frustrating it can be when the ear tips don't stay in place. If you're having trouble with them slipping off, you might want to try a different combination of ear tips and stability bands. You can also reach out to customer support for more information on extra tip sizes and improving the fit.
Kind Regards,
Eric V. - Bose Customer Support
As expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ear pieces! Just what I expected. The newer version looks a real good upgrade at the original price point.
I would recommend this to a friend- Pros mentioned:Comfort
Bose Earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are fantastic. The noise suppression is great and they are the most comfortable buds I've ever had.
I would recommend this to a friend - Pros mentioned:Sound quality
BOSE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, nice lows. This pair was for the wife. She loves them!
I would recommend this to a friend - Pros mentioned:Sound quality
Champion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose never lets me down, great NC, quality sound is amazing. Every experience is different but I'm buying it for someone else too.
I would recommend this to a friend - Pros mentioned:Sound quality
bose headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality sounds super clear with high mids and lows and great noise canceling
I would recommend this to a friend - Pros mentioned:Sound quality
AMAZING!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! The sound is these earbuds are out of this world! Nothing compare what’s out in the market.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling earbuds! Put them in ear and they immediately drowned out all noise! Sound is clear and crisp as well!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Be careful Best buy will send you used headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent used headphones. There was earwax on the earbuds. This is completely unacceptable. The “new” item I purchased was open and had been used. Be careful if you order these from best buy. They were also very difficult to get connected to my phone. The Bose music app failed to connect the headphones almost 30 times. There was no useful troubleshooting on the app either. Very disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that you received a used set of QuietComfort Earbuds II. If you get in touch with BestBuy's customer support, they'll be able to assist you with this. As for the connection problems, try rebooting your phone, and if that doesn't help then please contact our customer support team as well, so we can do some troubleshooting together. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Active review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality. They hold up well while hiking.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose wireless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and the noise cancelling is top notch!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QC II
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best noise cancelling I've ever used. Used them on the airplane and had no idea it was time for landing.
I would recommend this to a friend