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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 5,115 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Product!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an audio nerd who loves the gym. I'm brutal with my opinion on sound quality and brutal on earbuds thanks to my gym habits. I've owned countless pairs of earbuds over the years, and these are, by far, the best. The sound quality is what you should expect from Bose. The bass response is spot on, and the EQ will let you dial things in nicely and precisely. The noise cancellation is also superior. You can literally hear everything around you in a noisy gym, or wherever, go quiet. I really enjoy being able to adjust the level of noise cancellation with personal programs. The comfort and fit are solid. You don't notice them. Finally, the charging case is great, especially for gym rats. You can simply keep them in your gym bag and trust they'll be 100% recharged on your next visit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    King of Noise Cancellations but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Product. The comfort, the noise cancellation, the sound and did I mention comfort? Comfort is so good, had to mention it twice. The sound quality is great and I can say Bose retains the title as King of Noise Cancellation. These are better than airpods in terms of Noise Cancellation and Comfort. But it is not perfect! As for every other tech product, here are the cons: 1). The case is way too big. I mean like way too big 2). If you only want to use one earbud at a time, you can only connect the right ear bud. You cannot connect the left earbud without the right one for some reason. 3). The connection is reliable but multiple devices switch is kind of not working properly. If these are deal breakers, you can look at others but if not, get these and you will be happy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality, bulky form factor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ANC. As good as the Quietcomfort Headphones. Would definitely recommend for audiophiles. Feels bulkier than other earbud competitors in the market at a similar price but it is quite comfortable to wear. So if the form doesn’t bother you too much, definitely go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Take the chance with Bose.. you won’t regret it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a tech-y guy but I do love me some fun electronics to play with and these are by far the best I’ve had. Round sound every time… phone calls are easy to hear… controls on the ear buds themselves are so fast to learn and work so easy. Thank you Bose for putting out a fantastic item. Next question I know will be asked… how are they long term in your ear… answer is I’ve had them in my ear for 5 hours and not one complaint in it hurting or feel uncomfortable. Battery life is normal so no complaints there and I’ve had them for a few weeks and only charged them twice and haven’t changed my mind about them. Came from a Sony earbud and let me just say save yourself the struggle and go with Bose. Do it DO IT!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good but to big

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these earbuds sound good, but they are too big and start to make my ears hurt. it’s amazing you can hear the bass and the highs in the mid range really well. For as big as the battery is the battery should last longer.for years.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best in category

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned every gen of Bose earbuds, AirPods, the Sony’s, and Powerbeats Pro. These are the best in the category in virtually every way. Best audio quality for all music types, with more bass than you expect from Bose without overdoing it. Absolute best for movies/tv, with immersive feel. Far and away the best ANC of all the buds. No leak, no hiss, and total silence. You should expect Bose to be the best at this, and while they weren’t first-to-market in ANC earbuds, the ANC is far superior to the others (worth the wait). If you’ve never had Bose earbuds before, you might not like the ear tips at first. They can feel weird. Trust me, you get used to it. Try the different size tips and give it a little while. Seamless sync with my devices, just as fast as Airpods with my Apple devices. Charges with USB-C and wireless. Case is a little bulky but who cares? Absolutely great product all around, well worth the marginal additional cost compared to other high-end options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bose headphones by far has the best sound quality and to EQ audio on the bose app is a game changer! Comes with multiple ear size fittings and that’s nice! A con that I do not like is that the left earbud is controlled by the right so when you are talking on the phone or listening to music and only want to use one ear you can only use the right side and that can be aggravating. Another con is if your phone doesn’t have voice isolation people on the other end of the call will hear mostly everything In the background making it difficult to hear your voice. but that could have been just me. All in all I love these headphones and plan to by the new ones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    One of the best out there

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought those one as a gift for my wife. She loved, and I love it a lot as well. She used in the iPhone and I used it in the Android, works good in both systems. Great quality, amazing level of configuration and excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A little chunky but good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the dubious privilege of experiencing this generation and the next of these headphones, I definitely recommend the OG QuietComfort earbuds over the QCII. While they are slightly heavy for certain activities such as running, insofar as they feel like they might fall out, they have mostly been quite reliable, and the sound is decent, albeit not as good as the next generation. On the plus side, I have never had connectivity issues with them, unlike their successor. One feature I quite like is that the charging case has a battery indicator, so you know how much juice you have left in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Impressive Noise Cancelling with Bose QuietComfort

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose QuietComfort Earbuds deliver an impressive 4-star experience, primarily due to their outstanding noise-canceling capabilities. The in-ear design provides a snug fit, and the noise cancellation effectively blocks out external distractions. The sound quality is rich and immersive, with deep bass and clear highs. The touch controls are intuitive, allowing easy playback and call management. Battery life is decent, but slightly shorter compared to some competitors. The only drawback is the bulky charging case, which may not be as pocket-friendly. Overall, the Bose QuietComfort Earbuds excel in noise cancellation, making them a great choice for an immersive listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it’s not perfect yet but it’s not bad either. Sound quality is satisfying and the noise canceling is very good. It’s pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, definitely a little wonky with the touch controls. Sounds quality is decent but they seem to be quieter than they were in the beginning.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Heather, glad to hear that you are enjoying the sound quality and comfort of the QC earbuds. Should you need further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support. bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent value. Noise cancellation works well while mowing the lawn. Only cons are that I wish they were a little louder and that they are slightly bulky but overall, love them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very comfortable on the ear. Great sound quality. The aware setting was very nice to have since you can turn it off for noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    The BEST Active Noise Canceling Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Android user so my priorities are different than those of someone who is in the Apple Ecosystem. With that being said, these buds are fantastic at Noise Canceling(ANC) and Audio Quality, which is what I was looking for. The multiple Bluetooth connection would have been a nice touch, but if this is a priority of yours, then look elsewhere. I'm coming from a pair of QC 25 over the ear headphones and I can honestly say the audio quality is on par with those. The ANC exceeds the QC 25. It is crazy to say/think how much better the ANC is from these buds compared to over the ear QC 25, but it is true, the technology has improved that much. If you are someone who travels then this honestly sets the bar for ANC, it is that GREAT! Battery life isnt an issue, as I have never worn them for over 2 hours. They fit great and are comfortable to wear. I would say at the 2 hour mark you definently do need to give your ears a break, but what pair of headphones don't cause a bit of fatigue after a lengthy time with them on? They are so close to being perfect, so on to the CONS: I would have given them 5 stars if they would allow simultaneous Bluetooth connections. You also don't have the ability to choose the L or R earbud when you only want to wear one of them. You can only wear the R earbud if you choose to wear only one. The case is a bit chunky, they fit in my pockets, but it would have been nice if it were smaller. I am not someone who wears skinny jeans and I can see how that can be a problem. The buds themselves are bigger than other earbuds, but with all that ANC tech its understandable. The tradeoff for great ANC vs inconspicuous buds, is worth it IMHO. Maybe the next generation will fix these Cons but at the moment I am very happy with my purchase. I would highly recommend these if you want the best ANC and that deliver great audio quality Bose is known for. A definite and worthy upgrade if you are coming from the world of wired headphones like I was. You won't regret the convenience of true wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose for life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Bose fan through and through. I tried other brands but non fit my ears as comfortably as these. The sound quality is second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    got what I've come to expect from Bose.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement for (bulky) Bose headphones. cancels noise as advertised - as you would expect from Bose. love the (re)charging case. touch controls take a little getting used to and

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is incredible, and they're comfortable to wear for a long period of time. Only complaint is I wish there was a gesture for skipping forward to the next song.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a special someone who likes to listen to music while working out. He really liked this and says the sound quality is great. The noise cancelling is right on the money. He called me using the earbuds and I couldn't tell he was using them. He sounded clear and he said I sounded clear. The comfort level is 10 out of 10 and they didn't come out of his ear while working out. He said he forgot they were even in his ear. I will be buying a pair for myself over the Airpod Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are the best. I have tried galaxy buds, live and sport. I have also had beats. These are the the best. In all aspects of usability these are good for listening while exercising or even at work the controllability and responsiveness is unmatched. The sound is as always superb with separation of sounds. I listen to all genres of music and they do not disappoint. I highly recommend these buds they are easy to control and very comfortable and I wear them for about eight hours with short breaks in between. Samsung buds tend to fall out of my ears and beats just do not have the same sound as their counterparts (headphones).

    I would recommend this to a friend