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Bose

Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone

Model: 831262-0020
SKU: 6419204
This item is no longer available in new condition. See similar items below
  • Key Specs
    • Noise Cancelling (Active): true
    • Sound Mode: Stereo
    • Connection Type: Wireless, Wireless
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: true (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Maximum Wireless Range: 30 feet
    • Water Resistant: true (Resists some degree of water penetration.)
    • Built-In Microphone: true
    • Carrying Case: true
    • Microphone Features: Noise cancelling
    • Headphone Fit: In-Ear, In-Ear
    • Battery Life: 6 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Charge Time: 2 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Works With: Siri, Google Assistant (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Amazon Alexa, Google Assistant (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
    • Ear Tip Sizes Included: Small, Medium, Large
  • General
    • Brand: Bose
    • Model Number: 831262-0020
    • Product Name: QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds
    • Color: Soapstone
    • Ear Cushions: true
    • Ear Tip Sizes Included: Small, Medium, Large
  • Audio
    • Noise Cancelling (Active): true
    • Sound Isolating: true
    • Environmental Noise Control: true (A technology that automatically or manually adjusts, or eliminates, ambient background sound to allow conversational voices to be heard clearer.)
    • Sound Mode: Stereo
  • Connectivity
    • Connection Type: Wireless, Wireless
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: true (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Bluetooth Version: 5.1 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
    • Maximum Wireless Range: 30 feet
    • Number Of Devices Connectable Simultaneously: 1
  • Features
    • Water Resistant: true (Resists some degree of water penetration.)
    • Waterproof: false (Designed or treated to be impervious to water in certain situations. Products are tested under controlled laboratory conditions and then assigned an Ingress Protection (IP) rating to denote the degree of protection from water ingress. The level of protection may decrease over time with natural wear of the product.)
    • Built-In Microphone: true
    • Carrying Case: true
    • Microphone Features: Noise cancelling
    • Controls: Call, Track selection, Volume, Voice assistant
  • Design
    • Headphone Fit: In-Ear, In-Ear
    • Style: Travel
  • Power
    • Rechargeable: true
    • Battery Life: 6 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Charge Time: 2 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Battery Capacity: 6 milliampere hours (The amount of energy stored in the battery.)
    • Charging Accessory Included: Case, Cable
    • Battery Life Provided by Charging Case: 12 hours
    • Charging Interface(s): USB-C (The connection for transmitting power to charge the device.)
    • On/Off Switch: Automatic
  • Compatibility
    • Works With: Siri, Google Assistant (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Amazon Alexa, Google Assistant (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • Dimensions
    • Product Height: 1.34 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 3.42 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Weight: 0.019 pounds (The out of box weight of the item.)
  • Other
    • UPC: 017817804523

Better sound begins with better silence. That’s why Bose QuietComfort Earbuds are engineered with the world-class noise cancelling and high-fidelity audio. Microphones inside and outside the earphones sense noise and react instantaneously to cancel the signal. Get rid of disruptions so you can turn up the music on your wireless earbuds and amplify whatever you’re most passionate about — from hiking or circuit training to coding or baking. And when you need to be more aware of your surroundings, minimize noise cancelling with a quick double tap, so you can walk down a busy street or listen for your boarding announcement. StayHear Max tips provide extra comfort and stability for an even better experience. Rule the Quiet with Bose QuietComfort Earbuds and get an exhilarating experience that’s tough to find in any other Bluetooth earbuds. The Bose QuietComfort Noise Cancelling Earbuds are available in Triple Black, Soapstone and limited-edition Sandstone or Stone Blue.

  • Acoustic Noise Cancelling technology.: Powerful microphones in the wireless earbuds monitor environmental sounds and produce the opposite signal, cancelling out unwanted noise. Feel free to pursue your passions uninterrupted with the world-class noise cancelling technology.
  • High-fidelity experience.: Music. Videos. Podcasts. It’s not just what you listen to. It’s who you are. Volume-optimized Active EQ technology boosts highs and lows for consistent balance with bold sound and rich bass no matter how loud or soft you play whatever you’re into.
  • From Quiet to Aware with a double tap.: With a double tap of the left earbud, choose Quiet Mode for full noise cancelling or Aware Mode with ActiveSense technology to hear your music and surroundings at the same time, while the sounds around you are brought down to a more comfortable level.
  • Truly wireless earbuds, reliable connectivity.: Think about which song to play next, not your wireless connection. Bluetooth earbuds connect when removed from the case and keep track of the last seven devices you’ve paired. Bluetooth 5.1 gives you a strong connection to your device within 30 feet.
  • Up to 6 hours of battery life.: Listen for up to six hours on a full charge. Out of power? A quick, 15-minute charge will give you up to 2 hours of play time. When you’re done, place the earphones in the case for an additional two full charges. When it’s time, recharge the case via the included USB-C.
  • Simple touch controls.: All it takes is swipes and taps to change the volume, flip between noise cancelling and Aware Mode, and answer calls. When you’re done listening, just pop them out and Bose QuietComfort Earbuds will pause your music automatically.
  • Clear calls. Wherever you take them.: Tiny mics in these in-ear headphones work together to focus on your voice and filter out most of the noise around you. So, your calls always sound clear — whether you’re at home or on the go.
  • Secure & comfortable fit.: Feel great every time you listen to Bose QuietComfort Earbuds thanks to their soft silicone StayHear Max tips. They’re designed to provide comfort, stability and passive noise-blocking performance.
  • Get off to a great start with the Bose Music app.: Learn how to access noise cancellation settings, manage Bluetooth connections and more with the guided set-up. The app also keeps your wireless noise cancelling earbuds’ software up to date — unlocking future features.
  • Browse music without touching your phone.: Spotify Tap playback* makes it quick and easy to access Spotify. Simply tap and hold the left earbud to get back to your last listening session or a new playlist. Set your shortcut to “Spotify” in the Bose Music app to enable this feature.
  • Legal: Voice assistant services may vary and may not be available in all languages and countries. Bose, Acoustic Noise Cancelling, Bose Music, QC, QuietComfort, QuietComfort Earbuds, StayHear, and ActiveSense are trademarks of Bose Corporation.
  • Legal*: Spotify requires a Spotify account. Services may vary by region.
  • Acoustic Noise Cancelling technology.: Powerful microphones in the wireless earbuds monitor environmental sounds and produce the opposite signal, cancelling out unwanted noise. Feel free to pursue your passions uninterrupted with the world-class noise cancelling technology.
  • High-fidelity experience.: Music. Videos. Podcasts. It’s not just what you listen to. It’s who you are. Volume-optimized Active EQ technology boosts highs and lows for consistent balance with bold sound and rich bass no matter how loud or soft you play whatever you’re into.
  • From Quiet to Aware with a double tap.: With a double tap of the left earbud, choose Quiet Mode for full noise cancelling or Aware Mode with ActiveSense technology to hear your music and surroundings at the same time, while the sounds around you are brought down to a more comfortable level.
  • Truly wireless earbuds, reliable connectivity.: Think about which song to play next, not your wireless connection. Bluetooth earbuds connect when removed from the case and keep track of the last seven devices you’ve paired. Bluetooth 5.1 gives you a strong connection to your device within 30 feet.
  • Up to 6 hours of battery life.: Listen for up to six hours on a full charge. Out of power? A quick, 15-minute charge will give you up to 2 hours of play time. When you’re done, place the earphones in the case for an additional two full charges. When it’s time, recharge the case via the included USB-C.
  • Simple touch controls.: All it takes is swipes and taps to change the volume, flip between noise cancelling and Aware Mode, and answer calls. When you’re done listening, just pop them out and Bose QuietComfort Earbuds will pause your music automatically.
  • Clear calls. Wherever you take them.: Tiny mics in these in-ear headphones work together to focus on your voice and filter out most of the noise around you. So, your calls always sound clear — whether you’re at home or on the go.
  • Secure & comfortable fit.: Feel great every time you listen to Bose QuietComfort Earbuds thanks to their soft silicone StayHear Max tips. They’re designed to provide comfort, stability and passive noise-blocking performance.
  • Get off to a great start with the Bose Music app.: Learn how to access noise cancellation settings, manage Bluetooth connections and more with the guided set-up. The app also keeps your wireless noise cancelling earbuds’ software up to date — unlocking future features.
  • Browse music without touching your phone.: Spotify Tap playback* makes it quick and easy to access Spotify. Simply tap and hold the left earbud to get back to your last listening session or a new playlist. Set your shortcut to “Spotify” in the Bose Music app to enable this feature.
  • Legal: Voice assistant services may vary and may not be available in all languages and countries. Bose, Acoustic Noise Cancelling, Bose Music, QC, QuietComfort, QuietComfort Earbuds, StayHear, and ActiveSense are trademarks of Bose Corporation.
  • Legal*: Spotify requires a Spotify account. Services may vary by region.
Whats Included
  • Bose QuietComfort Noise Cancelling Earbuds – True Wireless Earphones with Bluetooth – Soapstone
  • Charging case
  • 3 sizes of eartips (S, M, L)
  • USB-C (A to C) audio cable (12”)
  • Quick Start Guide
  • Bose QuietComfort Noise Cancelling Earbuds – True Wireless Earphones with Bluetooth – Soapstone
  • Charging case
  • 3 sizes of eartips (S, M, L)
  • USB-C (A to C) audio cable (12”)
  • Quick Start Guide

Q: Is there something like a "Locate My Earbuds" feature? Like a GPS track my device app?

A: The QuietComfort Earbuds do not have a Find My Buds feature.

Q: Can you access all features without using the without the Bose Music app that accesses data collection and account information like in the 700's? Not interested to share use information with Bose.

A: After calling Bose support the answer is NO. You must sacrifice your privacy and agree to data collection by Bose in order to use all of the settings, updates as no features. You can do a simple pairing via Bluetooth, however this will limit the settings and features. There are many excellent alternatives that are not this intrusive. Therefore I do not recommend this product. I will be returning mine

Q: Do you have to use both pods at the same time? AirPod Pro you can take one pod out and still hear.

A: Yes and no. If you want to use just one it MUST to be the right side.

Q: How is the battery life on these? I've read awful reviews regarding battery life on the previous Bose bluetooth earbuds, so I was wondering if it was the same for these.

A: At least 5 solid hours for me

Q: When used for phone calls, is the sound in both earbuds or just the one like the previous models?

A: Call Audio is in both Earbuds

Q: Which charging unit is best for the new Bose quiet comfort ear Buds. A charging mat, or a charging case

A: The earbuds can be charged with either the included USB-C cable, or a Qi-certified wireless charger. The input rating for charging the headphones is 5V - 1.2A.

Q: How is the connectivity / ease of use with an Apple Watch? Can you control volume with the Crown and skip tracks / go back on Watch display?

A: Yes, with Apple Watch Series 5 paired with iPhone XS-my devices-I can control volume, skip forward and go back from the watch. That was my concern also. However, if I am doing it correctly, to listen directly from music downloaded on the watch, I have to disconnect from the iPhone, pair with Apple Watch, then listen. Hope that helps.

Q: Does this work with Laptop. Want to use for Zoom meetings.

A: Of course as long as your laptop has bluetooth they should 99% work on it. I use it on my laptop and phone at the same time

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