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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,115 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these headphones, they were a birthday gift and he is so happy with the noise-canceling and range for pacing the house with all the kids home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound in a small package.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound awesome, I first bought a cheaper pair but return them for the Bose. well worth spending a little more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound quality with great features. Easy to set up and use. A little bulkier than others but I’ve adapted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose made good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound of these earbuds and they fit nicely. I've had good experiences with a lot of Bose products, this was another one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t tried other ear buds, but these are amazing. The noise canceling is superb. I wear these are the gym and I can’t hear anything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is top notch. Comfort level is unbeatable. Much much better product than other wireless buds I’ve tried. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love bose i love i put them on it tell me my phone information and all you can hear what play and the outside noise they worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Noise canceling is great. The operation of change pause an listing to music is lacking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Rachel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. The fit could be better, wish it had a smaller case. Very pricey

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds on the market. They offer wireless charging, noise cancellation, and they are waterproof. What else can younask for?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding earbuds, noise canceling capabilities are spooky...it's like you're in space, you can hardly hear any background noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are incredible! The best quiet mode you can find in a headphone. Great quality & brand!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    another quality Bose product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another quality Bose product. I'm still debating whether I like the old quiet comfort more because easier to put the earbud back into my ear when a multitasking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome I can block out Almost all other noise ( I have loud children and barking dogs). And relax. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are absolutely amazing they cancel outside noise the sound quality is incredible I love these and can’t wait for the next model to come out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, somewhat tricky controls, almost impenetrable Bose Music website which must be used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but sometimes they fall out I feel like I am in between earpiece sizes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not sure if it’s worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort is the best customer service is non existent sound quality is the best battery life is awful. Full charge 100 % you get about 3 hours. Noise canceling not very good I can still hear everything around me. Oh and if you connect it to more than one device you have to turnoff blue tooth from your other devices. My Jabra just connected to what device I was using.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Jackie,

      It's great to hear how much you have been enjoying the sound and comfort of your earbuds!

      Your earbuds will give you up to 6 Hours of audio from a full charge, with up to 12 hours more playback time with charging case! As it sounds like you are getting much less than this, I would recommend checking the charger you are using with them. The earbuds need a charger that is rated for 5V - 1.2A to charge correctly.

      If you find the earbuds are not cancelling as much noise as you expect, you can choose from 11 levels of noise-cancellation in the Bose Music app. It's worth trying these levels to find what works best for you!

      Keith - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great. They are noise canceling for sure and have great sound quality. Can’t go wrong with Bose. Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it. Minor annoyance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, Bose sound quality remains superb and these headphones do not disappoint. I wish there was a way to turn off the voice command on the right ear piece. I have mistakenly called numbers without meaning to just by bumping the piece while trying to adjust the volume. Very annoying. Otherwise product does exactly what it should and sounds great

    I would recommend this to a friend