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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 5,115 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    They would be great if u could control them.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kinda deserve 3⭐️ But bc the of how well they shut out or cancel out the noise I gave them 4 The pros and cons for these earbuds are so big that I’m torn on if I’d even recommend them to a friend… So, first the Pro- straight to it- the SOUND is amazing.. The outside noise cancellation is so fantastic… they’re borderline dangerous to use if outdoors in a high traffic area.. The odds of you getting injured by a motor vehicle or some sort of collision go wayyy up because that’s how great the sound quality is and how well they cancel out any other worldly sound… And I haven’t run in to any issue with the battery dying out on me so..I think it’s safe to say the battery is decent. OK- Now my epic CON- ugh it’s borderline infuriating bc they’d be the perfect bud but The controls on these absolutely suck!! I have watched too many videos on how to use n control these earbuds that it’s ridiculous. And only about a quarter(1/4) of the times that I go to pause volume and/or change track on the earbud do they even respond much less, do what I am trying to get them to do.. you have to control everything from your phone if you want to change anything while listening to anything on these buds. And if your phone rings… forget it. So, I’m confident that that about sums these things up… So, if the ability to control the volume and/or track skip or replay are as kinda crucial n important to you like they are for me… Def go with Beats

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Close to Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS - Sound is near the top of the TWS ballgame. Soundstage is excellent for the design, great instrument separation, engaging mids/vocals, and a nice top end without becoming sharp or fatiguing. - Top-notch ANC. Still won't match the over-ear models from either Bose or Sony, but very effective and probably the best ANC in the true wireless realm. - Comfortable fit. Might be a little large for intense workouts, but works well for lifting and walking/stairs. CONS Touch controls are limited. No track rewind or volume controls. Hopefully this will be updated in the next firmware release.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect In Every Way!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My use case is split in 3rds (in order). 1)Calls 2)Music 3)ANC. I've had to buy 3 pair of earduds, one for each of the aforementioned cases. Until now!! I'm a little embarrassed because these buds were released 16 months ago. Call, music quality, and noise canceling are unmatched by any other buds I own. Most reviews I've read and seen on YouTube knock them for their size and price, but I say: If they're comfortable, perform well, and look good, who cares?!?! All subjective of course but as for me...WAITED WAY TOO LONG!! Just remember, reviews (even this one) are truly subjective. Try them for yourself. Don't let another 16 months pass before you get these. I'm looking at purchasing an additional color, they're that good!!! PROS: 1) Call quality and background noise suppression when on calls. 2) Music quailty (perfect bass) with adjustable EQ. 3) Great ANC 4) Useful and easy to use app 5) Nice size case to throw in a bag. Latches close, not magnetic. 6) Light weight and comfortable. 7) Easy to switch paired devices (2 phones) by pressing the pairing button on the case. CONS: 1) Beautiful colors available. Difficult to decide, too expensive to get them all.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to iPhone and sounds awesome! Has different fittings to fit into your ear snugly, Apple doesn’t have this feature. Great Bose quality!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Earbuds, Expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for my work area. I work in a assembly plant. I dont have heavy machinery or anything dangerous around me and i stay alert visually. I mainly use it for listening to music or YouTube. Originally i was not gonna keep them as I have 2 other Samsung Wireless bud that work great and cheaper. But the Bose has some neat noise cancelation and you can actually undo it the cancelation at the touch of the button. They last a long time and i have them at full blast and it definitely cancels loud machinery and you can hear crystal clear. I use them for a good 2hrs 30min before a first break and they still be like at 80% 85% charged at full blast. Usually other headsets i have take a lot of charge after that use at full blast and i have to charge them immediately. So if you use the Bose casually you will get a lot of use for days without charging but thats the beauty with the case. Once in case they charge real fast since its a USBC. I think they were worth the $300 dollars. It has some other features ive noticed, like automatic pause and resume just from taking the bud out and putting it back in your ear. My other earbuds keep playing when i take one off. Only downside was the calling. They sound loud to the other party on the phone, my other ear buds i have used at work and i can be heard clearly even with commontion. Odd but of course i can say what it be like in a normal environment. Also, they do kind of hurt your ear a bit after a long use, not an issue with my previous earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE ARE AMAZING!! The noise cancelling is amazing, as well as you can control how much ANC You’re using, their a bit big, it great Fit!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose QC earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the earphones are amazing and I have no complaints about the quality of the sound. The reason I only gave them a 4 star rating is because I'm not really happy with the options given to either skip forward, skip backward, or hear the battery life. It would really be nice to have both the skip forward and backward option like the previous wired earphones. Besides that, I really enjoy these earphones and recommend them to customers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    3rd Pai is a charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on my 3rd pair of these because i keep losong them. I ABSOLUTELY LOVE THEM from the noise cancelling to easy connectivity and mag charge case, They last almost a month on one case charging becaus the case serves as a charger. Each time you use them and pur them back in the charger, they recharge to 100%. Better than my husbands noise cancelling apple earbuds that connect to everything in the house and always need charging.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    GeorgeN

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds were easy to setup. The sound quality is historic and they came with ear pieces of different sizes to get the best fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truely noise cancellations wireless headset. I love this buds and can make the difference. The sounds is great and battery lasts alot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these inconspicuous, peace of quiet. This gives me freedom to be around my noisy family and still have flexibility on how much ai can hear. These fit wonderfully, so going to the gym is great. They dont feel like they will ever fall out. There are adjustable sound barrier levels so you can "halfway" listen if you need to. They have settings tou cam personalize on the app too! These headphones are much more enjoyable if you know how to work them just watch a video on them and you will learn easy. Oh, and the sound..... is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I normally don't like earbuds as they are uncomfortable but these feel like I have nothing on. I can work out and they are super secure. The bass is awesome and overall sound quality is great. I cant compare the loud factor to anything else but sometimes I do wish they had 1-2 bars more on the volume. Maybe its just the songs though. The noise cancelling is out of this world. I actually have it at half noise cancellation which can be done through the app. The app is also a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, comfortable, easy to charge. The case is a little large for carrying around.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good sound, great fit. Good noise cancellation.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to pair. The only things I don’t like are the speed to connect (a little slow) and you have to use the right earbud all the time. You can’t switch between them to save battery life. The volume could be a little better but under most conditions it’s fine. They stay in my ears unlike the AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    I was not disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been waiting for this earbuds for some time now. Now that i have them i can say am glad I waited. Bose does what they know how to do best. Sound: Those Mids are just (Fire emoji) . The sound is clear and crisp. The noise cancellation is A1 and contrary to popular opinion I love the bass levels on these. Ear Feel: They feel very super light in my ears to the point they feel non-existent. App: I believe having some EQ controls will be great just some a richer experience can be delivered. But the app was easy to use. All in all, I love this earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has nice sound and noise cancellation. My only complaint is when using it for a phone call only the right ear bud will allow this so when it dies you can’t use the left ear bud even though it’s charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Excellent sound quality, Excellent ANC. Quirky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Excellent variable ANC through Bose App. I mostly use these for Audio Books or podcasts and occasionally to music. Unless I'm listening to music, or using operating loud equipment such as a lawn mower, leaf blower, etc, I just use a single ear bud. The ANC only functions when both units are in use. The Bose headphone app has a nice feature for the Automatic Noise Canceling, the App displays a large dial that one can "Dial-In" a desired amount of Noise Cancelation. Such as when I start the lawn mower I fire up my audio book and then dial in the right amount of ANC. At the highest setting the sound of the mower is all but cancelled! This is my first pair of the full cordless earbuds and I'm not convinced that they are the right tool for me for all occasions. A couple of considerations for this type of equipment: If I'm out walking and someone stops to talk to me, I have to double tap the ear bud to pause the audio. If I need both ears I have to remove the unit and now I'm holding this thing in my hand. The the "Wrap the neck" type units I hit the pause button and pull the ear piece out and it neatly hangs. Bose makes a big deal about these being "Physical Button-less". I find the touch operation to be Hit or Miss and more often than not, it is a Miss. Additionally While I'm holding this thing in my hand, it "thinks" I've told it to un-pause and now when restarting my audio, I have to find my place. Keep this in mind if you are considering headphone of this type. Another "Quirk", only the right unit operate the pause feature. The left unit has other functions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds. Great sound. Great company. Comfortable to wear for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely pricey but you get what you pay for! Id you’re looking for ear buds that have quality sound as well comfortability these are the ones you should get.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Everyday headphones on the go

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the sound quality for these and the battery life is good, just pop back in the case and they get a decent percentage quick.

    I would recommend this to a friend